1. #1
    wishmegoodl
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    Join Date: 10-18-19
    Posts: 9

    Marathonbet refusing to verify account over 3 weeks.

    Hi Everyone,


    I have problem with marathonbet company...

    I don't what to do its taking to much..

    I did nothing wrong with them to keep punish me like that,


    I uploaded my passport and next day it was verified and asked additional docs for adress. I have provided them required document and from that started silence. They dont respond to my emails, chat support keep writing same messages like freaking bots for 3-4 weeks.

    What i just did had 2 deposits with 500e and lost 50e and they stopped my account for pure no reason...... Can anyone help with this matter ? I'm actually tired with them such a disrespect to customer jesus.

  2. #2
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,790
    Betpoints: 9181

    Send in a sportsbook complaint and we will try to help https://www.sportsbookreview.com/sportsbook-complaint/
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: wishmegoodl

  3. #3
    wishmegoodl
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    I did , thank you.

  4. #4
    wishmegoodl
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    Update: They banned me in live chat , isnt that nice ?

  5. #5
    enzo
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    Join Date: 03-23-17
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    That book should be called 100meterbet they will limit you after 3 or 4 bet Russian mafia.
    Don’t expect anything from that country else their girls
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: wishmegoodl

  6. #6
    wishmegoodl
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    Join Date: 10-18-19
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    Thank you for choosing Marathonbet.

    After a detailed investigation, we have regrettably taken the decision to close your account as we have reasons to believe that it was not being used for genuine betting purposes.

    In accordance with our rules, commission fees paid by us for the processing of funds will be deducted from the remaining balance on your account.

    The withdrawal of your remaining account balance will be made to the payment method you have registered on your account.Please do not create any more accounts as these will be closed upon identification.
    We consider this matter closed and will not engage in further correspondence with you regarding the account closure.


    So they will deduce fees for nothing as they say its 0% for deposit and withdrawal. Very good company , just deposited 500e and doing like that .

  7. #7
    MrSink
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    Join Date: 12-30-08
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    super reliable book. A+ for me . never had the smallest issue
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  8. #8
    wishmegoodl
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    Really? Hard to believe. Maybe you are Russian hah

  9. #9
    MrSink
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    haha nope

  10. #10
    wishmegoodl
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    They charged me from 500e deposit 302 euro fees, what i should do?: )

  11. #11
    wishmegoodl
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    Marathonbet Charged 302 euro fees for 500e deposit.

    Hi Guys,


    What you all offering me to do ?


    I had 4 deposits, 3 deposits each 300e and last 500e,

    They held my account for 3+ weeks, and now they sended me back 200e back.


    Who can help with that ?

  12. #12
    Ammar Belhadj
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    Join Date: 05-01-21
    Posts: 2

    Same problem

    Im waiting my account verification from more than a mounth without any updates they keep sayin your account is under review please is ther anyone who can help me

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