Edit by SBR Staff: The player has been paid.
Longtime reader, first-time poster. Here's what's happened so far..
A few weeks ago, I won over $10,000 on Youwager, the following day I tried to login to my account and it said my account has been suspended, contact customer service. So I reached out via chat and they told me to call and speak to a Manager named George. So I spoke with George who said they're looking into my account, because according to him I had placed some "semi-correlated" parlays, but he assured me it was just precautionary and to call back in a few hours. So I call back and George tells me now they've deemed all my wagers invalid and they're closing my account. I was shocked to say the least, but when I asked if that was their final decision, he said they'd discuss it with the owners later that afternoon and call me back. Well I never got a call back and haven't received any correspondence from them since.
I filed a complaint with SBR the following day (Dec 9th) but unfortunately haven't gotten any update on my complaint, so here I am trying another route to get my money.
I'd rather not go into too much detail on my "semi-correlated" parlays because every other major offshore book (Bovada, BetOnline, even MyBookie) still allows these exact same type of parlays and have all paid out if I've had a winning day.
I feel like this is a totally unfair decision by Youwager, and that I'm being scammed. I'm willing to answer any questions about my case, just hopeful I can get some help from SBR.
Thanks!