1. #1
    halvey7
    halvey7's Avatar Become A Pro!
    Join Date: 12-23-20
    Posts: 5
    Betpoints: 43

    *RESOLVED* Youwager Refusing to Payout +$10,000

    Edit by SBR Staff: The player has been paid.

    Longtime reader, first-time poster. Here's what's happened so far..

    A few weeks ago, I won over $10,000 on Youwager, the following day I tried to login to my account and it said my account has been suspended, contact customer service. So I reached out via chat and they told me to call and speak to a Manager named George. So I spoke with George who said they're looking into my account, because according to him I had placed some "semi-correlated" parlays, but he assured me it was just precautionary and to call back in a few hours. So I call back and George tells me now they've deemed all my wagers invalid and they're closing my account. I was shocked to say the least, but when I asked if that was their final decision, he said they'd discuss it with the owners later that afternoon and call me back. Well I never got a call back and haven't received any correspondence from them since.

    I filed a complaint with SBR the following day (Dec 9th) but unfortunately haven't gotten any update on my complaint, so here I am trying another route to get my money.

    I'd rather not go into too much detail on my "semi-correlated" parlays because every other major offshore book (Bovada, BetOnline, even MyBookie) still allows these exact same type of parlays and have all paid out if I've had a winning day.

    I feel like this is a totally unfair decision by Youwager, and that I'm being scammed. I'm willing to answer any questions about my case, just hopeful I can get some help from SBR.

    Thanks!
    Last edited by SBR Forum; 01-11-21 at 10:26 AM. Reason: added reply

  2. #2
    Justin3587
    Justin3587's Avatar Become A Pro!
    Join Date: 08-29-12
    Posts: 2,286
    Betpoints: 402

    Opti got you covered. He will get to the bottom of it.
    Points Awarded:

    halvey7 gave Justin3587 1 SBR Point(s) for this post.


  3. #3
    captrobey
    captrobey's Avatar SBR PRO
    Join Date: 09-02-10
    Posts: 19,677

    I am shocked i have never had a problem cashing out with them or their sister book Betpop. I have seen a couple complaints recently though on here though. Is this your first cashout with them? I am sorry this happened to you i hope they can help you here get your money .

  4. #4
    Justin3587
    Justin3587's Avatar Become A Pro!
    Join Date: 08-29-12
    Posts: 2,286
    Betpoints: 402

    Quote Originally Posted by captrobey View Post
    I am shocked i have never had a problem cashing out with them or their sister book Betpop. I have seen a couple complaints recently though on here though. Is this your first cashout with them? I am sorry this happened to you i hope they can help you here get your money .

    Same here. I have never used that book. But I have never had any payout issues with any of mine. I think it more or less happens to people who try to manipulate by using math and different betting schemes. Which is essentially not against the rules, but same principle as counting cards. The book can do with you whatever they want once they feel like you're being sneaky.

  5. #5
    ronald
    ronald's Avatar SBR PRO
    Join Date: 10-31-05
    Posts: 4,295
    Betpoints: 1752

    Quote Originally Posted by Justin3587 View Post
    Same here. I have never used that book. But I have never had any payout issues with any of mine. I think it more or less happens to people who try to manipulate by using math and different betting schemes. Which is essentially not against the rules, but same principle as counting cards. The book can do with you whatever they want once they feel like you're being sneaky.
    Sure, the book CAN do whatever they want since this offshore betting industry is largely unregulated. But in the example you gave (counting cards) a casino cannot steal from the player. A casino can boot the player, but the player must be paid his winnings. A sportsbook can boot or limit a customer for any reason it chooses, but it must pay the player as long as there was no fraud. A book isn't justified in stealing from a player just because the player bet into soft lines, bet correlated plays, etc. Book the bet, pay the bet.

    Hopefully this gets resolved.
    Points Awarded:

    halvey7 gave ronald 1 SBR Point(s) for this post.

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 02/18/2021

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 02/15/2021


  6. #6
    cashwaveking
    cashwaveking's Avatar Become A Pro!
    Join Date: 10-14-18
    Posts: 75
    Betpoints: 287

    What are correlated parlays ?

  7. #7
    halvey7
    halvey7's Avatar Become A Pro!
    Join Date: 12-23-20
    Posts: 5
    Betpoints: 43

    Quote Originally Posted by cashwaveking View Post
    What are correlated parlays ?
    Parlays with wagers that are related.. ex: Lebron James scores 30+pts, 10+reb, and LAL to win... thatís similar to the type of parlays I made, and I agree the different legs are related, but the parlay odds also reflected that as my payout was less than a normal 5-6 leg parlay would be.

  8. #8
    captrobey
    captrobey's Avatar SBR PRO
    Join Date: 09-02-10
    Posts: 19,677

    Quote Originally Posted by Justin3587 View Post
    Same here. I have never used that book. But I have never had any payout issues with any of mine. I think it more or less happens to people who try to manipulate by using math and different betting schemes. Which is essentially not against the rules, but same principle as counting cards. The book can do with you whatever they want once they feel like you're being sneaky.
    I always hate that they screw people just because they are using their brain with card counting. It also can really never be proven . The only thing YW and BP gets annoying with are the endless phone calls for crappy bonuses. I love getting a good start and going all in and a good bonus helps. Lately though the bonuses have been better and worth depositing for.

  9. #9
    halvey7
    halvey7's Avatar Become A Pro!
    Join Date: 12-23-20
    Posts: 5
    Betpoints: 43

    Quote Originally Posted by captrobey View Post
    I am shocked i have never had a problem cashing out with them or their sister book Betpop. I have seen a couple complaints recently though on here though. Is this your first cashout with them? I am sorry this happened to you i hope they can help you here get your money .
    Iíve had an account with them for many years, multiple deposits & withdrawals without issue up until this point.

  10. #10
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,527
    Betpoints: 96535

    Thank you for sharing. Please check your email. We will speak with YouWager.
    Points Awarded:

    halvey7 gave SBR Forum 1 SBR Point(s) for this post.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  11. #11
    halvey7
    halvey7's Avatar Become A Pro!
    Join Date: 12-23-20
    Posts: 5
    Betpoints: 43

    Quote Originally Posted by SBR Forum View Post
    Thank you for sharing. Please check your email. We will speak with YouWager.
    Much appreciated!

  12. #12
    Roscoe_Word
    Roscoe_Word's Avatar Become A Pro!
    Join Date: 02-28-12
    Posts: 3,006
    Betpoints: 2213

    Lotta money...GL halvey
    Points Awarded:

    halvey7 gave Roscoe_Word 1 SBR Point(s) for this post.


  13. #13
    captrobey
    captrobey's Avatar SBR PRO
    Join Date: 09-02-10
    Posts: 19,677

    Quote Originally Posted by halvey7 View Post
    I’ve had an account with them for many years, multiple deposits & withdrawals without issue up until this point.
    Same here hopefully they can help you get the $10000 that is a nice payout. I have been on a horrible dry spell would love to hit again for $10000 has been a long time

  14. #14
    halvey7
    halvey7's Avatar Become A Pro!
    Join Date: 12-23-20
    Posts: 5
    Betpoints: 43

    Thanks guys, itís life changing money for me! I feel optimistic talking with SBR thru email, honestly feel I did nothing wrong and the odds on my wagers were fair.

  15. #15
    scottgodson1985
    Update your status
    scottgodson1985's Avatar Become A Pro!
    Join Date: 11-17-12
    Posts: 263
    Betpoints: 8702

    jesus christ this penetrating place, sorry halvey, youwager is a shitbook with shit offerings, go to bov/bol/cris or heritage

  16. #16
    pologq
    pologq's Avatar SBR PRO
    Join Date: 10-07-12
    Posts: 10,067
    Betpoints: 91

    i hope you get your $$$

    so tired of these books doing what they want

  17. #17
    Miz
    Miz's Avatar Become A Pro!
    Join Date: 08-30-09
    Posts: 625
    Betpoints: 1854

    they are doing more harm than good by doing this to you. People see this and now they won't play there. i have been paid by them many times but they take deposits, then change payout limits and time frames so it takes forever to get your money out. They would be much better off just paying you with no run around. They need to not even allow you to bet a correlated parlay if they are saying it is not allowed. They have made this a subjective assessment and that is disastrous for them. In essence they free-rolled you... had you lost, that certainly would've been allowed.

    amateur hour. they should work as hard on preventing this situation as they do pestering their customers

  18. #18
    Mugsy777
    Mugsy777's Avatar Become A Pro!
    Join Date: 08-26-20
    Posts: 49
    Betpoints: 318

    Youwager banned me for life 12 years ago for no reason, all i did was lose there, the only thing they are good at is cold calling
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: scottgodson1985

  19. #19
    Miz
    Miz's Avatar Become A Pro!
    Join Date: 08-30-09
    Posts: 625
    Betpoints: 1854

    "hello, big guy, this is Jack from First Fidelity... I know its 10:30am and you are at work, and it is possible your coworkers can hear me, and I called you from a spoof number, but i got a sweet promo running right now..."

  20. #20
    vampire assassin
    vampire assassin's Avatar Become A Pro!
    Join Date: 03-09-18
    Posts: 208
    Betpoints: 5603

    IF a book lets you play a correlated play, they need to pay unless it's 100% correlated (like Saints -6.5 with Saints -250 ML).

Top