1. #1
    frenchbettor
    frenchbettor's Avatar Become A Pro!
    Join Date: 12-02-19
    Posts: 69
    Betpoints: 975

    1xbet worst customer service ever striked again

    Hello,

    Once again 1xbet showed me why they have the worst customer service ever.

    The settled wrong a bet with overtime included because they claim the bet was on regular time only which is clear based on the betslip it was not.

    I received crazy answer from their CC like

    The administration of the company does not recommend to place bets on outcomes, semantics and conditions of which are partially or completely unclear to the client.
    or

    Dear user,You placed this bet yourself.When placing the bet you can see all the information in the created betting slip.You have bet on the victory of the second team in regular playing time. The second team did not win in regular playing time, so your bet was settled as a loss.

    As always they refuse to even look at what you said.

    It a 88 euros bet which is even more crazy.

    Can someone here have them take a look?

    THanks guys

  2. #2
    Alfie White
    Alfie White's Avatar Become A Pro!
    Join Date: 09-02-17
    Posts: 292
    Betpoints: 4524

    Why do you bet there?

  3. #3
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    PM me your 1xbet account number and I'll ask a manager to check this for you Frenchbettor.
    175 pts

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