1. #1
    gabriasroma94
    gabriasroma94's Avatar Become A Pro!
    Join Date: 07-24-20
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    BETJoe does not pay me

    hello, as I already answered in previous posts, I wanted to tell you about my experience with betjoe. Below are photos of one of the many conversations with customer support. Customer support responds, if you are lucky, once a day. The first case is a € 100 withdrawal, I only get € 85.15 and to date they still haven't given me the difference. In the meantime, I win and arrive for a sum of € 1055.83. I ask for the withdrawal and they ask me to proceed via bitcoin. (I attach the photo of the email). As you can read, the support makes fun of me, tells me that on Monday he would have confirmed the withdrawal but he won't pay me. Today is Tuesday and then, after other emails (still waiting for answers) I proceed requesting the withdrawal by bank transfer. Further updates coming soon. Now I am also sending this post to the SBR, asking if it can help me further. I urgently need this money and betjoe plays and jokes with the lives of others.


  2. #2
    gabriasroma94
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  3. #3
    pimike
    SPORTS IS MONEY
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    Here we go another Betjoe non paid customer.


    Did you fill out a complaint yet?


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  4. #4
    gabriasroma94
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    how can i do it?

  5. #5
    SBR Genie
    SBR Genie's Avatar Moderator
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    Quote Originally Posted by gabriasroma94 View Post
    how can i do it?
    Hi Gabriasroma94, Please fill out the SBR complaint form https://www.sportsbookreview.com/sportsbook-complaint/and we will try to assist you in the process.

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  6. #6
    gabriasroma94
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    I have filed my complaint. thanks

  7. #7
    Optional
    Optional's Avatar Moderator
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    Quote Originally Posted by pimike View Post
    Here we go another Betjoe non paid customer.


    Did you fill out a complaint yet?


    It looks like he only asked for the withdraw about 12 hours earlier.

    A bit too early for SBR to be getting involved I'd think.


    @OP, if you want to make a complaint about the customer service words, it'll be best to write to Betjoe directly.
    175 pts

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  8. #8
    gabriasroma94
    gabriasroma94's Avatar Become A Pro!
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    support betjoe used those words ...24 hours have passed and still the support has not answered me ... infernal customer support...they make fun of you

  9. #9
    gabriasroma94
    gabriasroma94's Avatar Become A Pro!
    Join Date: 07-24-20
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    UPDATE:
    finally, after a lot of mails, FINALLY paid me

  10. #10
    pologq
    I'm Over Here Now
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    glad you got paid

    now find a different more reputable book for future action

  11. #11
    jedihyoju
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    If there is BetJoe

    is there BetJane?

  12. #12
    pimike
    SPORTS IS MONEY
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    Join Date: 03-23-08
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    Quote Originally Posted by Optional View Post
    It looks like he only asked for the withdraw about 12 hours earlier.

    A bit too early for SBR to be getting involved I'd think.


    @OP, if you want to make a complaint about the customer service words, it'll be best to write to Betjoe directly.

    Hate when people cry wolf. Man some people.

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  13. #13
    lonnie55
    lonnie55's Avatar Become A Pro!
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    Quote Originally Posted by pologq View Post
    now find a different more reputable book for future action
    BetJoe (Galaxy Group) has a special software. It's not like that there is a choice. You just can't compare those.

  14. #14
    pimike
    SPORTS IS MONEY
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    Join Date: 03-23-08
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    Quote Originally Posted by jedihyoju View Post
    If there is BetJoe

    is there BetJane?

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  15. #15
    Optional
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    Quote Originally Posted by gabriasroma94 View Post
    UPDATE:
    finally, after a lot of mails, FINALLY paid me
    So you got paid in something less than 26 hours after request.

    Nice.
    175 pts

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  16. #16
    pimike
    SPORTS IS MONEY
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    Join Date: 03-23-08
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    Quote Originally Posted by Optional View Post
    So you got paid in something less than 26 hours after request.

    Nice.
    That didn’t warrant a complaint.

    Guys be patient before complaining.

    Relax men.

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