1. #36
    Alfa1234
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    I was contacted and the account was reopened. Top notch!

  2. #37
    Honeybadger44
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    Quote Originally Posted by Alfa1234 View Post
    I was contacted and the account was reopened. Top notch!
    Great news. Hopefully these measures were just temporary during the pandemic. We really cannot afford to lose Bookmaker

  3. #38
    statengo
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    Quote Originally Posted by Alfa1234 View Post
    I was contacted and the account was reopened. Top notch!
    Wow. Way to Go BM!!! That is impressive. I am so happy for you buddy.

    I logged a ticket very late last night about an issue and it was resolved via email FAST! BM deserves the recognition as a PREMIUM book. Seriously. These guys are top notch so far. And resolving your issue the way they did shows that they have vision. It builds player confidence to see them handle things like this. And separates them from the rest. A++++ all the way!

  4. #39
    KVB
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    Quote Originally Posted by Alfa1234 View Post
    I was contacted and the account was reopened. Top notch!
    This makes sense that your account was reinstated.

    But did you reach out or did they contact you out of the blue here.

    This whole situation is strange.

    Glas to hear BM is back in your arsenal Alfa.

    Good Luck


  5. #40
    caramba
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    As of today I am no longer allowed to bet on politics with them.
    I was told that ""We continuously assess the leagues and markets offered and make adjustments in-line with business needs. The decision was made recently to no longer offer entertainment to any customers who are not considered to be ‘recreational’ players.I apologize but this means that until further notice we will no longer be able to offer these markets to you."
    So in addition to tennis and table tennis, that's now a third category where I can't bet with them.
    It would be a shame if this is the direction they're going.




  6. #41
    apatjude
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    I'm surprised that they don't do it on a case-by-case basis because even people who've never placed a bet in a category like table tennis will be blocked from placing a bet in that category if they're deemed non-rec as you say.

  7. #42
    milwaukee mike
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    Quote Originally Posted by apatjude View Post
    I'm surprised that they don't do it on a case-by-case basis because even people who've never placed a bet in a category like table tennis will be blocked from placing a bet in that category if they're deemed non-rec as you say.
    i can't bet tennis but i can bet table tennis at bookmaker

    weird that i would be limited at anything since i just feed them money

  8. #43
    JoeCool20
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    Well lets face it, it flat out SUX that they are having to offer ping pong and video SIM games in the 1st place!


    I had an account with bookmaker that had been moved from Hollywood SB after BM bought them out.

    I never used it for years until the month of June. I deposited 5 times and they paid me 5 times within

    an hour. I can't ask for anything better than that. I have no reason to ever bet anywhere but there.

    They took over my #1 spot from nitrogen.

  9. #44
    Atreyu666
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    I think the coronavirus pandemic really hitted this bookmaker and now they are not going to still with the welcome winner policy, simply as that.
    Pinnacle is the last man standing.
    Last edited by Atreyu666; 07-13-20 at 02:32 PM.

  10. #45
    caramba
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    Quote Originally Posted by milwaukee mike View Post
    i can't bet tennis but i can bet table tennis at bookmaker

    weird that i would be limited at anything since i just feed them money
    For me some tennis matches are blocked and some table tennis matches are blocked, but I can also bet on some matches in these sports. It's not like that for you?

  11. #46
    caramba
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    Since my earlier post today I have been able to place bets on politics, ten minutes after I was told by their cs I was no longer able to and that this was a new rule introduced today.
    I wonder if their cs just press a button to come up with random answers.

  12. #47
    apatjude
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    Quote Originally Posted by JoeCool20 View Post
    Well lets face it, it flat out SUX that they are having to offer ping pong and video SIM games in the 1st place!


    I had an account with bookmaker that had been moved from Hollywood SB after BM bought them out.

    I never used it for years until the month of June. I deposited 5 times and they paid me 5 times within

    an hour. I can't ask for anything better than that. I have no reason to ever bet anywhere but there.

    They took over my #1 spot from nitrogen.
    The permaban on certain markets is weird but I agree they have fair lines and fast daily payouts.

  13. #48
    DontTailMe
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    Quote Originally Posted by caramba View Post
    Since my earlier post today I have been able to place bets on politics, ten minutes after I was told by their cs I was no longer able to and that this was a new rule introduced today.
    I wonder if their cs just press a button to come up with random answers.
    I'm confused. Are you saying that you CAN bet on politics, even though CS said you could not? And if it's true that you CAN bet on politics, then how did that discussion even come up in the first place?

  14. #49
    caramba
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    Quote Originally Posted by DontTailMe View Post
    I'm confused. Are you saying that you CAN bet on politics, even though CS said you could not? And if it's true that you CAN bet on politics, then how did that discussion even come up in the first place?
    Who isn't confused?
    I tried to place a wager seven times, got an error message saying ""There was a problem with your bet. Please check your Open Bets before attempting to place it again." so I asked CS what was going on. (I have had this error message in the past, they're saying they're working on but it's been months since I first reported and they haven't been able to sort it.)
    CS told me that I, and others, are not allowed to bet on politics anymore, starting today and sent me the explanation I quoted above. Because I never trust anything CS says, 10 minutes later I tried to to place the bet for an 8th time and it went through. And the other politics bet I tried to place after that was also accepted. So probably a tech issue (and the ban on politics betting was something the CS person was misinformed about), but who knows?

  15. #50
    DontTailMe
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    Quote Originally Posted by caramba View Post
    Who isn't confused?
    I tried to place a wager seven times, got an error message saying ""There was a problem with your bet. Please check your Open Bets before attempting to place it again." so I asked CS what was going on. (I have had this error message in the past, they're saying they're working on but it's been months since I first reported and they haven't been able to sort it.)
    CS told me that I, and others, are not allowed to bet on politics anymore, starting today and sent me the explanation I quoted above. Because I never trust anything CS says, 10 minutes later I tried to to place the bet for an 8th time and it went through. And the other politics bet I tried to place after that was also accepted. So probably a tech issue (and the ban on politics betting was something the CS person was misinformed about), but who knows?
    Ah okay. That makes sense now. Yeah, CS at these sportsbooks have a reputation for handing out incorrect information. If I have a technical issue, I usually won't even contact them as I know it's a waste of time. Just wait and try again later.

  16. #51
    HomeRun35
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    Quote Originally Posted by caramba View Post
    Since my earlier post today I have been able to place bets on politics, ten minutes after I was told by their cs I was no longer able to and that this was a new rule introduced today.
    I wonder if their cs just press a button to come up with random answers.
    Same thing happened me somewhat recently. Out of the blue live NBA sim betting wasn't showing up for an afternoon. I asked CS and got the same non-rec answer. An hour later everything was back to normal.

    Quote Originally Posted by apatjude View Post
    I'm surprised that they don't do it on a case-by-case basis because even people who've never placed a bet in a category like table tennis will be blocked from placing a bet in that category if they're deemed non-rec as you say.
    You should check out the interview with Bookmaker's Director of Live Trading that was posted here recently. He says that traders have differing opinions on this but he personally and very strongly believes that if someone is sharp in one sport, it's best to assume that person is sharp in every sport they bet. He said this would be his default position until you get to a very large sample size that says otherwise. I forgot the top number he quoted but he said 2-3000 bets wasn't enough for him to change his mind.
    Last edited by HomeRun35; 07-13-20 at 10:36 PM.

  17. #52
    Fred The Hammer
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    These penetrating sites??

    I just started with Betonline. I lost about $250 in 3 deposits I think. This $100 I have up to $1400. I like having alternate lines for KBO, but the main thing is the 7% rebate with horses. Thats nice, BUT

    I try to bet Dinos Over 4.5 -135 and its goes to -145. I click it. Then it goes -155. I click it again. They give me 5.5 -155??? Only $108 bet, but you get the higher number and the same juice?? Thats bullshit?? Called them and all bets are final. Line is now 5.5 -115. I never wanted 5.5 to begin with??

    Then on top of that, I'm 53 years old and they're trying to force me to use Bitcoin. Both checks and ** have $50 charges. WTF is that? I'm done with them soon enough. DK and FD are too convenient

  18. #53
    rangerz2478
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    Quote Originally Posted by Fred The Hammer View Post
    These penetrating sites??

    I just started with Betonline. I lost about $250 in 3 deposits I think. This $100 I have up to $1400. I like having alternate lines for KBO, but the main thing is the 7% rebate with horses. Thats nice, BUT

    I try to bet Dinos Over 4.5 -135 and its goes to -145. I click it. Then it goes -155. I click it again. They give me 5.5 -155??? Only $108 bet, but you get the higher number and the same juice?? Thats bullshit?? Called them and all bets are final. Line is now 5.5 -115. I never wanted 5.5 to begin with??

    Then on top of that, I'm 53 years old and they're trying to force me to use Bitcoin. Both checks and ** have $50 charges. WTF is that? I'm done with them soon enough. DK and FD are too convenient
    Pregame or live?

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