I wonder how 5Dimes get here an A+ Rating. My experience is horrible. Never had such before with other bookies. I made a payout request:
5dimes email: please send us your account nr., pin and picture of your passport
I: send all via email
5dimes email: sorry we need picture of your passport, you send us a picture of your id card
I: dont have a passport just an id card
5dimes email: sorry we can not process your message please give us your account nr. and pin
I: ok send it
5dimes: Ok accepted. Now we need to make the phone verification, please call us.
I: call 5dimes
5dimes Hotline: please give us your account nr.,pin, full adress and payout amount
I: ok gave them all the information
5dimes Hotline: Request declined you have to call from your number which is registered in your account
I: ??
I: check my account information and ok my mistake there was a number missing
I: wrote to 5dimes chat please correct my phone number
5dimes chat: please give us your account nr.,pin, full adress and phone number
I: ok here you have
5dimes chat: sorry you have to write an email to the support
I: ok i send an email: please correct my phone number
5dimes email: sorry we can not process please send us your account nr.,pin, full adress and phone number and copy of your passport
I: ok sorry didnt know that and send them all
5dimes email: sorry we need picture of your passport, you send us a picture of your id card
I: I DONT HAVE A PASSPORT!!
5dimes: ok please send us a picture of your id card
I: I send it already but send it again
5dimes email: sorry we can not process your message please give us your account nr. and pin
I: BAAAAAHHHHH! Send all complete again.
5dimes email: ok accepted
I: call 5dimes again
5dimes phone: please give us your account nr.,pin, full adress and payout amount
I: I'm slowly getting tired. Ok
5dimes phone: ok please give me your phone number
I: ?? This is the number from where i call. OK my number 1672XXXX.
5dimes phone: The number you sayed is not same number from where you call and which is in your account
I: WHAT?? Its the right number
5dimes hotline: the number from where you are calling starts with 0 and you say your number starts with 1
I: This is the country code please check the rest of the number is the same
5dimes hotline: wait a minute...
5dimes hotline: ok accepted
I: Buuuh
5dimes email: for the verification of your payout we please send us you account nr. and pin and btc wallet adress.
I: crying. OK all in now. Send them account nr, pin, full adress, phone number, picture of my id card (sorry i dont have a passport), btc wallet adress, selfie with id card in hand (sorry i dont have passport), payout amount and reference number. Double check all and send it.
5dimes email: Payout Request accepted.
I: