1. #36
    dxp
    dxp's Avatar Become A Pro!
    Join Date: 10-06-18
    Posts: 126
    Betpoints: 387

    Quote Originally Posted by Optional View Post
    I do appreciate the effort, but you just repeated what OP said and mentioned 2 legs out of 7 that he claims are wrong.

    I need to fully understand the entire argument here, if we are going to get the book to listen.

    if I go in half cocked and look like I don't know the answer to any question/objection they have... they will not take any notice of me either. They have to deal with customers who do this all day every day and expect SBR to know what we are talking about before asking.
    understood. i didn't mean to come off as sarcastic or anything to anyone. that's why i added the "maybe i'm wrong" part, because i've never seen or used the bet builder before. i don't know what's combined (or however that can be phrased) with those 2 wagers. i'm just basing the invalid grade off those 2 matches that he showed, as in; that alone is specifically causing the problem. now i'm losing it on the whole 7 leg thing

  2. #37
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    I "think" he has to win both sets of bets, from what he says.

    But I am still looking at that betslip and seeing two different odds quoted and nothing to show combined odds of both (I don't think).

    It "looks like" it should pay out GBP 1734 if so, but why doesn't it say that anywhere?

    I'll have a play with the betbuilder later and see if I can repeat the same sort of bet he has done to help me understand.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  3. #38
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    They have point by point on itf official livescore(not results but livescore).You just select date, tournament and then match. U have momentum and PbP sections where all is written... currently there is no data but usually there is as you can see in image. (sofa score and itf live score )Probably removed at the moment as nothing is being played

    https://m.imgur.com/a/Tohvxkh

  4. #39
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    Quote Originally Posted by martik View Post
    They have point by point on itf official livescore(not results but livescore).You just select date, tournament and then match. U have momentum and PbP sections where all is written... currently there is no data but usually there is as you can see in image. (sofa score and itf live score )Probably removed at the moment as nothing is being played

    https://m.imgur.com/a/Tohvxkh
    That's good. A URL link to that page please?

    And a similar shot and link for the women please?
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  5. #40
    HeeeHAWWWW
    HeeeHAWWWW's Avatar Become A Pro!
    Join Date: 06-13-08
    Posts: 5,408
    Betpoints: 90

    ITF scoreboard unfortunately wipes point by point data after a week.

    I log off that site, here's the first Duerst service game (she is player2)
    0-0[15-0*][15-15*][30-15*][30-30*][30-40*]0-1

    There's a gap after that, don't have anything of the following game. That's unfortunately fairly common.
    Points Awarded:

    Optional gave HeeeHAWWWW 2 Betpoint(s) for this post.


  6. #41
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Quote Originally Posted by Optional View Post
    I "think" he has to win both sets of bets, from what he says.

    But I am still looking at that betslip and seeing two different odds quoted and nothing to show combined odds of both (I don't think).

    It "looks like" it should pay out GBP 1734 if so, but why doesn't it say that anywhere?

    I'll have a play with the betbuilder later and see if I can repeat the same sort of bet he has done to help me understand.
    Yes, you are right. I had 10 points, 5 points on each match. And to win the whole slip i should win every of these 10 legs. And i won but bet365 didn't accept it. They put 7 of the points like incorrect and 1 like unsettled (mens match Deuce) because they didn't put the results of these matches on their site at all. They put it every time but not this time. So as you can see it's still not finished but these matches was more than 3 weeks ago.
    And you are right, the odds was 1734. They don't put it anywhere but you can see that it's "Double" and there is just one stake on this both matches so it's one double slip. One slip with two matches. Do you understand better now?
    Last edited by martik; 04-01-20 at 09:03 AM.

  7. #42
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Quote Originally Posted by HeeeHAWWWW View Post
    I log off that site, here's the first Duerst service game (she is player2)
    0-0[15-0*][15-15*][30-15*][30-30*][30-40*]0-1
    Which site do you mean now? If you mean ITF if they wipe i have all screenshots from the live score from the itf anyway.
    Last edited by martik; 04-01-20 at 09:19 AM.

  8. #43
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    Quote Originally Posted by HeeeHAWWWW View Post
    ITF scoreboard unfortunately wipes point by point data after a week.

    I log off that site, here's the first Duerst service game (she is player2)
    0-0[15-0*][15-15*][30-15*][30-30*][30-40*]0-1

    There's a gap after that, don't have anything of the following game. That's unfortunately fairly common.
    Thanks HeeHAWWWW, you are a fountain of useful knowledge as usual. That helps a lot in understanding what may have gone on here.

    Quote Originally Posted by martik View Post
    Yes, you are right. I had 10 points, 5 points on each match. And to win the whole slip i should win every of these 10 legs. And i won but bet365 didn't accept it. They put 7 of the points like incorrect and 1 like unsettled (mens match Deuce) because they didn't put the results of these matches on their site at all. They put it every time but not this time. So as you can see it's still not finished but these matches was more than 3 weeks ago.
    And you are right, the odds was 1734. They don't put it anywhere but you can see that it's "Double" and there is just one stake on this both matches so it's one double slip. One slip with two matches. Do you understand better now?
    I finally get it



    Truth is, this is so complicated and lacks anything official to clearly dispute either source of results that it will be very difficult to get a manager in there to over rule this.

    But if you send in a sportsbook complaint form with your account details we can give it a try. I do think Sofascore would normally be considered a better source than what CS quoted you for the results but that is still a very light weight argument to be trying to use.


    Just say on your form that are disputing a tennis bet grading that has been discussed in this forum thread: https://www.sportsbookreview.com/for...rs-result.html and that Optional asked you to submit a complaint form.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  9. #44
    HeeeHAWWWW
    HeeeHAWWWW's Avatar Become A Pro!
    Join Date: 06-13-08
    Posts: 5,408
    Betpoints: 90

    Quote Originally Posted by martik View Post
    Which site do you mean now?
    https://live.itftennis.com/en/live-s...F-TUN-09A-2020

    As above, the data is wiped after a week though, so no use now.

  10. #45
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    BTW, can you please post a clickable link to both matches showing the point by point scores on Sofascore for me?
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  11. #46
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Quote Originally Posted by Optional View Post
    BTW, can you please post a clickable link to both matches showing the point by point scores on Sofascore for me?
    https://www.sofascore.com/sr/celik-duerst/mUvseyfb

    https://www.sofascore.com/sr/von-der...seric/REgsUNKc

  12. #47
    Alfie White
    Alfie White's Avatar Become A Pro!
    Join Date: 09-02-17
    Posts: 292
    Betpoints: 4524

    To me, this looks like martik had "hunch" on what will happen after certain point and b365 caught him red-handed and abolished the match.

    Do you REALLY follow sub 500 ranked tennis players and know how they perform on their service games? I see holes in this story and it screams fraud to me, sorry.

  13. #48
    MeanPeopleSuck
    MeanPeopleSuck's Avatar SBR PRO
    Join Date: 04-29-17
    Posts: 930
    Betpoints: 432

    Sorry to break topic, but does Bet365 still only accept US players from NJ? Is there any kind of white label workaround (AC88 style)? Thanks.

  14. #49
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Quote Originally Posted by Alfie White View Post
    To me, this looks like martik had "hunch" on what will happen after certain point and b365 caught him red-handed and abolished the match.

    Do you REALLY follow sub 500 ranked tennis players and know how they perform on their service games? I see holes in this story and it screams fraud to me, sorry.
    Cmon what are talking about? I was playing this game about 6 months and i lost about 7000 euros on this game because i lost it more that one hundred times.
    We don't talk here about thing that someone had "hunch". We talk about main problem that bet365 is cheating with the results. It's the main thing. They know official results but don't want to accept them and to post any results. And what is the problem to play on the ITF tournaments? So for example if you play football league 3 in Argentina that means that you will not get your money?
    I just show you that if i have this problem who tell that you will not have the same? They are cheating and don't want to give money, it is the problem. When i was losing my money there was no problem but now when i won there is a problem for them.

  15. #50
    Alfie White
    Alfie White's Avatar Become A Pro!
    Join Date: 09-02-17
    Posts: 292
    Betpoints: 4524

    Show us the list of past bets on these markets on the sub-500 ranked tennis players, if you do I will apologize.

  16. #51
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Quote Originally Posted by Alfie White View Post
    Show us the list of past bets on these markets on the sub-500 ranked tennis players, if you do I will apologize.
    https://imgur.com/XrD02jp

    https://imgur.com/5lMUsdz


    https://imgur.com/f5UeHxp

    https://imgur.com/7LguWA6

    https://imgur.com/XEdlXIY

    https://imgur.com/4NmnUqJ

    is it enough? Now what I wrote before is clearer? Is it enough to see that when i lose there is no problem for bet365 but when i win the don't want to accept it and to give me my money?

  17. #52
    DontTailMe
    DontTailMe's Avatar Become A Pro!
    Join Date: 03-24-19
    Posts: 1,004
    Betpoints: 431

    Quote Originally Posted by Alfie White View Post
    To me, this looks like martik had "hunch" on what will happen after certain point and b365 caught him red-handed and abolished the match.

    Do you REALLY follow sub 500 ranked tennis players and know how they perform on their service games? I see holes in this story and it screams fraud to me, sorry.
    If that were the case, then they should never offer betting on these games to begin with. If a book thinks it's impossible for someone to bet on a match without insider information, then they should decide that before the game is played, not after.

    But also, the bookie isn't even making that accusation here. If that were their reasoning, then they should come right out and say it.

  18. #53
    Alfie White
    Alfie White's Avatar Become A Pro!
    Join Date: 09-02-17
    Posts: 292
    Betpoints: 4524

    OK!

    I see your betslips now and I am sorry for making you look and hinting you are a scammer.

    Now, what interest me is that whole sequence needs to happen in order for your bet to be winning as on one of your screenshots, sequence is fully green; on the bet you are complaining about, you have got only 1 part of the sequence correct - do I read it correctly?

  19. #54
    Alfie White
    Alfie White's Avatar Become A Pro!
    Join Date: 09-02-17
    Posts: 292
    Betpoints: 4524

    @DontTailMe, read about "spot fixing" please.

  20. #55
    DontTailMe
    DontTailMe's Avatar Become A Pro!
    Join Date: 03-24-19
    Posts: 1,004
    Betpoints: 431

    Quote Originally Posted by Alfie White View Post
    @DontTailMe, read about "spot fixing" please.
    I'm familiar. Doesn't change anything in my post one iota.

  21. #56
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Quote Originally Posted by Alfie White View Post
    OK!

    I see your betslips now and I am sorry for making you look and hinting you are a scammer.

    Now, what interest me is that whole sequence needs to happen in order for your bet to be winning as on one of your screenshots, sequence is fully green; on the bet you are complaining about, you have got only 1 part of the sequence correct - do I read it correctly?
    On slip I am complaining all sequence should be green as all bets won. So all on the left side and on the right aswell. On mine now nothing is correct because of the bet365 but it's their mistake
    Last edited by martik; 04-02-20 at 06:56 AM.

  22. #57
    moojoo
    moojoo's Avatar SBR PRO
    Join Date: 09-02-16
    Posts: 924
    Betpoints: 511

    This kind of betting is like playing Keno.

  23. #58
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Quote Originally Posted by moojoo View Post
    This kind of betting is like playing Keno.
    Keno would pay me out. Bet365 (cheaters) won't

  24. #59
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    Quote Originally Posted by moojoo View Post
    This kind of betting is like playing Keno.
    That is why the odds were 1733/1 I guess
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  25. #60
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    @Martik (and anyone else who feels they can help)

    There is two matches and seven separate bets that could be graded wrong here.

    I will do my best to try and get someone to look at this properly, but right now I think we need more before we will actually get someone high enough to listen.


    A list of as many sites as possible showing the point by point scores might be helpful. If that shows everyone but the the Bet365 reference have it your way it will help. But even if not it might help give a clue to what happened and the truth.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  26. #61
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    When itf starts again, itf official livescore will have data again and it will be visible.
    Yes, both matches graded completely wrong , while : to deuce is still "pending".
    I will try to find more of the sites with point by point as I honestly don't expect this. After they graded it as loss, I hoped itf livescore will be sufficient but then virus happened and now no data on itf livescore.
    Thanks for the help, I get onto it now.

    maybe that contact itf offical with mail if they can give course point by point both match?
    Last edited by martik; 04-02-20 at 10:32 AM.

  27. #62
    infotimbo
    infotimbo's Avatar Become A Pro!
    Join Date: 10-24-18
    Posts: 233
    Betpoints: 2804

    Quote Originally Posted by martik View Post
    maybe that contact itf offical with mail if they can give course point by point both match?
    if you want to try: the address of the ITF Livescoring Department is livescoring@itftennis.com

    Their official data partner for this is Sportradar, but I don't think they hand out information for free.

  28. #63
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    Quote Originally Posted by martik View Post
    maybe that contact itf offical with mail if they can give course point by point both match?
    Worth a try

    Quote Originally Posted by infotimbo View Post
    if you want to try: the address of the ITF Livescoring Department is livescoring@itftennis.com

    Their official data partner for this is Sportradar, but I don't think they hand out information for free.


    I'd just show them the difference between Sofascore.com and Tennislive.net for both matches and ask them to confirm the official stats. No need to try and explain the complex bet.
    Points Awarded:

    semibluff gave Optional 1 Betpoint(s) for this post.

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  29. #64
    moojoo
    moojoo's Avatar SBR PRO
    Join Date: 09-02-16
    Posts: 924
    Betpoints: 511

    Sportradar is Betradar,campany BET365 use.So if they provide scoring fro ITF and ITF show result that suit you,they must revoke their decision. Best for you at this moment is to try contact Radar and explain situation and why you need that result.

  30. #65
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    thanks for everthing i will contact sportradar if ibas wont resolve my case

    but i have one more question if somebody have idea

    like you can see on this image https://ibb.co/tc4QyLx bet365 have all matches result (quater final ,semi final, final-womens this is first bet builder susan celik vs duerst ) from this tournament just this which i bet they dont published wit us (same thing is with second betbuilder mens)

    they have very clearly showing every result from they offer in prematch
    https://ibb.co/q7BJH0Y - points after 1-2-3-4 points this what i have on bet slip

    https://ibb.co/fFvsYZx
    like this example just my result they dont published this is very strange and i dont have idea what they doing ?
    Last edited by martik; 04-05-20 at 01:21 AM.

  31. #66
    martik
    martik's Avatar Become A Pro!
    Join Date: 03-09-20
    Posts: 26
    Betpoints: 300

    Dear Mr

    We have heard back from Bet365 and they have explained their position.



    Bets placed on the Susanne Celik vs Jenny Duerst and Jeffrey Von Der Schulenburg vs Jonathan Eysseric matches are under investigation due to integrity concerns. Your bets will remain unsettled pending the outcome of the operatorís investigation, as well as any investigation by an external body.



    We are unable to make a ruling on these bets until the completion of Bet365ís investigation, as well as any investigation by an external body.



    Please note integrity cases often take an extended period to resolve however IBAS has agreed a process whereby updates will be sought from relevant operators on outstanding cases every six months. Should a case be resolved in a shorter timeframe then a decision may be taken on the unsettled bets at that point.


    this i recive from ibas so i must wait now 6monts or what?

  32. #67
    dantheman1
    dantheman1's Avatar Become A Pro!
    Join Date: 04-10-20
    Posts: 18
    Betpoints: 66

    Itíll be a lot longer than 6 months (if they pay you at all)

  33. #68
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,326
    Betpoints: 2557

    Quote Originally Posted by martik View Post
    this i recive from ibas so i must wait now 6monts or what?
    It may not take 6 months.

    But unfortunately they quite often take more than 12 months with these if it is reported to IBIA for an official investigation.

    The good news is that most people do end up being paid in the end.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/30/2020

    $20
    Angelman
    donation 02/17/2020

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  34. #69
    HeeeHAWWWW
    HeeeHAWWWW's Avatar Become A Pro!
    Join Date: 06-13-08
    Posts: 5,408
    Betpoints: 90

    Probably take a while, but on the plus side it's a better situation than trying to argue against their data provider (didn't give you much hope there tbh).

  35. #70
    nerdyguy
    nerdyguy's Avatar Become A Pro!
    Join Date: 04-04-20
    Posts: 82
    Betpoints: 388

    Haha, bet365 took this guy's money on same bets almost everyday according to his words and now when he won they will investigate it for who knows how long as there is no timeframe for these cases...good job

First 123 Last
Top