1. 03-27-20 06:17 PM #36
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    @DontTailMe

    I had withdrawn $3k in BTC on Mar 10, before the NBA shutdown, so I didn't know to use MGRAM. Any MGRAM only $450 max withdrawal now.
    Reply With Quote Reply With Quote
  2. 03-27-20 07:42 PM #37
    DontTailMe
    DontTailMe's Avatar Become A Pro!
    Join Date: 03-24-19
    Posts: 2,897
    Betpoints: 6810

    Quote Originally Posted by crazyivan24 View Post
    @DontTailMe

    I had withdrawn $3k in BTC on Mar 10, before the NBA shutdown, so I didn't know to use MGRAM. Any MGRAM only $450 max withdrawal now.
    Okay, I didn't realize that a BTC payout counted as your one "free" withdrawal per month. That's weird since it's already free. Sorry man. I'd personally wait for a free one at those rates, but I guess it depends on how much confidence you have in the BetPhoenix family making it through these times.
    Reply With Quote Reply With Quote
  3. 03-27-20 08:50 PM #38
    garyking
    garyking's Avatar Become A Pro!
    Join Date: 01-18-07
    Posts: 637
    Betpoints: 7030

    not sure why charged $45, they only charged me $30 for **
    Reply With Quote Reply With Quote
  4. 03-28-20 02:43 AM #39
    DontTailMe
    DontTailMe's Avatar Become A Pro!
    Join Date: 03-24-19
    Posts: 2,897
    Betpoints: 6810

    Quote Originally Posted by garyking View Post
    not sure why charged $45, they only charged me $30 for **
    Because they have different tiers of fees based on how much you are withdrawing.
    Reply With Quote Reply With Quote
  5. 03-28-20 07:08 PM #40
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    It's so lame they can only do $450 MAX per MGRAM. I checked with MGRAM and they can do up to $10k per transfer too.
    Reply With Quote Reply With Quote
  6. 03-29-20 06:23 AM #41
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,757
    Betpoints: 9225

    Quote Originally Posted by crazyivan24 View Post
    It's so lame they can only do $450 MAX per MGRAM. I checked with MGRAM and they can do up to $10k per transfer too.
    It's been around that max for P2P withdraws at every book for many years now.

    They know how it works and are doing the maximum sustainable amount possible via that system.
    Reply With Quote Reply With Quote
  7. 03-30-20 03:04 PM #42
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    Requested another $450 MGRAM withdrawal and eating another $45 fee.
    I will wait and see when tehy process.
    Reply With Quote Reply With Quote
  8. 03-30-20 03:10 PM #43
    TIP_EU
    TIP_EU's Avatar Become A Pro!
    Join Date: 05-27-14
    Posts: 60
    Betpoints: 2471

    It is a shame, to pay 450usd in 450usd a balance of 4K and to receive a 10% of fee. Scammers.


    Rating B????
    Reply With Quote Reply With Quote
  9. 03-30-20 06:18 PM #44
    RocketMan$$$
    RocketMan$$$'s Avatar Become A Pro!
    Join Date: 09-11-17
    Posts: 213
    Betpoints: 762

    They do pay 2K via check
    Reply With Quote Reply With Quote
  10. 03-31-20 02:47 AM #45
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    Quote Originally Posted by RocketMan$$$ View Post
    They do pay 2K via check
    Unable for Canada unfortunately. My only option is MGram. In the past, I used to deposit and withdraw via BTC, but they removed BTC option.
    Reply With Quote Reply With Quote
  11. 03-31-20 07:35 AM #46
    RocketMan$$$
    RocketMan$$$'s Avatar Become A Pro!
    Join Date: 09-11-17
    Posts: 213
    Betpoints: 762

    Well that is a tough way to get funds out.
    Reply With Quote Reply With Quote
  12. 03-31-20 11:35 AM #47
    TIP_EU
    TIP_EU's Avatar Become A Pro!
    Join Date: 05-27-14
    Posts: 60
    Betpoints: 2471

    It takes 3 months to pay 4K and continue with a b rating, is it a joke?
    Reply With Quote Reply With Quote
  13. 03-31-20 10:50 PM #48
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    BETPHOENIX not paying me now. I got an email below

    -------------

    Hello Mr XXXXXX


    The option to send *********** to Canada is not available since our processor can't send to your country about the Bitcoin option we will try to put it back anytime soon.


    kind Regards.
    Reply With Quote Reply With Quote
  14. 03-31-20 11:53 PM #49
    pimike
    SPORTS IS MONEY
    pimike's Avatar SBR PRO
    Join Date: 03-23-08
    Posts: 37,098
    Betpoints: 90276

    Quote Originally Posted by crazyivan24 View Post
    BETPHOENIX not paying me now. I got an email below

    -------------

    Hello Mr XXXXXX


    The option to send *********** to Canada is not available since our processor can't send to your country about the Bitcoin option we will try to put it back anytime soon.


    kind Regards.
    What about a BW?
    Reply With Quote Reply With Quote
  15. 04-01-20 12:28 AM #50
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    Quote Originally Posted by pimike View Post
    What about a BW?
    I only see MGRAM option
    Reply With Quote Reply With Quote
  16. 04-01-20 12:39 AM #51
    pimike
    SPORTS IS MONEY
    pimike's Avatar SBR PRO
    Join Date: 03-23-08
    Posts: 37,098
    Betpoints: 90276

    Quote Originally Posted by crazyivan24 View Post
    I only see MGRAM option
    That will take forever and very costly. ** could cut you off with all those transactions.

    Not good
    Reply With Quote Reply With Quote
  17. 04-01-20 02:07 AM #52
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    I can't even with draw with MGRAM... There last response was "The option to send *********** to Canada is not available since our processor can't send to your country about the Bitcoin option we will try to put it back anytime soon."

    I doubt they will offer bitcoin, it's just a stall tactic.
    Reply With Quote Reply With Quote
  18. 04-01-20 07:57 AM #53
    pimike
    SPORTS IS MONEY
    pimike's Avatar SBR PRO
    Join Date: 03-23-08
    Posts: 37,098
    Betpoints: 90276

    Quote Originally Posted by crazyivan24 View Post
    I can't even with draw with MGRAM... There last response was "[FONT="]The option to send *********** to Canada is not available since our processor can't send to your country about the Bitcoin option we will try to put it back anytime soon."

    [/FONT]    [FONT="]I doubt they will offer bitcoin, it's just a stall tactic. [/FONT][FONT="][/FONT]
    I tend to agree.
    Reply With Quote Reply With Quote
  19. 04-01-20 08:09 AM #54
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,757
    Betpoints: 9225

    Quote Originally Posted by crazyivan24 View Post
    I can't even with draw with MGRAM... There last response was "The option to send *********** to Canada is not available since our processor can't send to your country about the Bitcoin option we will try to put it back anytime soon."

    I doubt they will offer bitcoin, it's just a stall tactic.
    If they are offering you zero options, please send in a sportsbook complaint form and we can ask a manager to review the situation for you.

    https://www.sportsbookreview.com/sportsbook-complaint/


    Has to be a lot of Canadians playing there. Surely there would be more people mentioning this if there is no option left.
    Reply With Quote Reply With Quote
  20. 04-01-20 01:08 PM #55
    DontTailMe
    DontTailMe's Avatar Become A Pro!
    Join Date: 03-24-19
    Posts: 2,897
    Betpoints: 6810

    Quote Originally Posted by crazyivan24 View Post
    I can't even with draw with MGRAM... There last response was "The option to send *********** to Canada is not available since our processor can't send to your country about the Bitcoin option we will try to put it back anytime soon."

    I doubt they will offer bitcoin, it's just a stall tactic.
    I do believe that they will add BTC back, but it will be a long time from now. They're obviously trying to make it more difficult and/or costly to withdraw, just as all books are with their new weekly limits and such.
    Reply With Quote Reply With Quote
  21. 04-02-20 07:52 PM #56
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    I received MGRAM today for $450 max, paid $45 fee. It took 3 days.

    At this rate I'm gonna lose $400~500 in fees.
    Reply With Quote Reply With Quote
  22. 04-02-20 10:00 PM #57
    icon
    icon's Avatar Become A Pro!
    Join Date: 01-09-18
    Posts: 3,372
    Betpoints: 6518

    Quote Originally Posted by crazyivan24 View Post
    I can't even with draw with MGRAM... There last response was "The option to send *********** to Canada is not available since our processor can't send to your country about the Bitcoin option we will try to put it back anytime soon."

    I doubt they will offer bitcoin, it's just a stall tactic.
    Yeah I find it extremely hard to believe they can't send to Canada. The process is exactly the same as sending to the USA.
    Reply With Quote Reply With Quote
  23. 04-03-20 06:35 PM #58
    Black Coffee
    Black Coffee's Avatar Become A Pro!
    Join Date: 05-04-19
    Posts: 1,187
    Betpoints: 2360

    Quote Originally Posted by crazyivan24 View Post
    I received MGRAM today for $450 max, paid $45 fee. It took 3 days.

    At this rate I'm gonna lose $400~500 in fees.

    Yeah the fees are high as hell and BS.

    Also be careful doing too many MGs too quickly..
    Reply With Quote Reply With Quote
  24. 04-03-20 08:45 PM #59
    Tigerman1
    Tigerman1's Avatar Become A Pro!
    Join Date: 03-06-20
    Posts: 29
    Betpoints: 602

    How many money grams is safe to do within a span of a month?

    Quote Originally Posted by Black Coffee View Post
    Yeah the fees are high as hell and BS.

    Also be careful doing too many MGs too quickly..
    Reply With Quote Reply With Quote
  25. 04-06-20 06:06 PM #60
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    I tried to process a 3rd MGRam request for 3 straight week. Crossing fingers.

    It looks like BetPhoenix have removed their LIVE CHAT now, not a good sign.
    Reply With Quote Reply With Quote
  26. 04-06-20 07:08 PM #61
    RocketMan$$$
    RocketMan$$$'s Avatar Become A Pro!
    Join Date: 09-11-17
    Posts: 213
    Betpoints: 762

    Live Chat is available..
    Reply With Quote Reply With Quote
  27. 04-07-20 01:11 AM #62
    DontTailMe
    DontTailMe's Avatar Become A Pro!
    Join Date: 03-24-19
    Posts: 2,897
    Betpoints: 6810

    Quote Originally Posted by crazyivan24 View Post
    I tried to process a 3rd MGRam request for 3 straight week. Crossing fingers.

    It looks like BetPhoenix have removed their LIVE CHAT now, not a good sign.
    Still there for me, both when logged in and out. If it doesn't appear for you, try logging out. It always appears for me when I'm logged out.
    Reply With Quote Reply With Quote
  28. 04-07-20 05:39 PM #63
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    I called BetPhoenix multiple times. They make excuse they cannot pay bitcoin and I have reached my max MGRAM payout. I've only withdrawn twice in last 1 month. I'm optimistic.

    I tried emailing SBR a couple times for help, but no response. I even filled out their SBR form a couple weeks ago, no response.
    Reply With Quote Reply With Quote
  29. 04-08-20 05:31 AM #64
    jazzmonkey
    jazzmonkey's Avatar Become A Pro!
    Join Date: 06-27-08
    Posts: 130
    Betpoints: 1182

    Yep, difficult to get hold of someone on live chat these days
    Reply With Quote Reply With Quote
  30. 04-08-20 04:38 PM #65
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    Today - I spoke to a nice lady at Payments. I requested $3k amount, and leaving some small balance there as good faith.

    I will wait to see if/when they process withdrawal.
    Reply With Quote Reply With Quote
  31. 04-09-20 02:39 AM #66
    jazzmonkey
    jazzmonkey's Avatar Become A Pro!
    Join Date: 06-27-08
    Posts: 130
    Betpoints: 1182

    Quote Originally Posted by crazyivan24 View Post
    Today - I spoke to a nice lady at Payments. I requested $3k amount, and leaving some small balance there as good faith.

    I will wait to see if/when they process withdrawal.
    What was the payout method please?
    Reply With Quote Reply With Quote
  32. 04-13-20 04:59 PM #67
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    Received BTC $3k from BetPhoenix on April 13. I requested this withdrawal several times since mid-March,but they keep making excuses bitcoin was not available, but FINALLY I spoke to a Payments Rep on April 8 and she submitted my $3k request ...

    I couldn't keep paying for tiny amounts (max $450 only) via MGram which cost $45 fee(!), and they told me I had reached my limit (already done twice in March for MGram)
    Reply With Quote Reply With Quote
  33. 04-15-20 04:10 PM #68
    solring
    solring's Avatar Become A Pro!
    Join Date: 11-04-09
    Posts: 169
    Betpoints: 3428

    Submitted a cashout today... was told the following:

    Chris: "Sir I am afraid that at ths time BTC payouts are not being processed ."
    Me: "why is that"
    Chris: "We do understand your concern but at this time due to the virus VTC has affected this PO option."
    Chris "I am sorry BTC= Bitcoin."
    Chris "The processors that we use to send the BTC payouts."
    Chris "Those are very limited at this time . "

    Me: "so, what are my options?"
    Chris: "In this case **, or you could also request a ***********."
    Chris: "** is limited to $450.00."
    Chris: "And Moneyorders you could do up to $2,000.00. up to $4,000.00 in increments of $500.00.

    Chris: "Fees will be deducted from your balance sir."
    Me: "what fees?"
    Me: "i understood that there was one free withdrawal per month"
    Chris: "$45.00 for ** and for the *********** it will be $50.00"
    Chris: "I am sorry at this time those will be the fees for your request."

    ...so...no more free withdrawals each month...
    Reply With Quote Reply With Quote
  34. 04-16-20 02:58 AM #69
    crazyivan24
    crazyivan24's Avatar Become A Pro!
    Join Date: 12-15-09
    Posts: 176
    Betpoints: 1636

    Yep. Both my 2x M-GRAM withdrawals was charged a $45 fee, lol.

    But I was thankful to get the $3k BTC withdrawal. I bugged them 3 or 4 times a week, so persistence does pay off. I also spoke to someone in PAYMENTS DEPARTMENT. I suggest you do the same.

    Cheers,
    Reply With Quote Reply With Quote
First 12
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »