Hello,
I'm new here so i would like to say hi to everyone
I wanted to share my experience with pinnacle and hope i can get some help.
I've placed a bet on juventus vs atletico Madrid game yesterday and i won but i didn't get payed for few hours which is weird because usually bets are settled few minutes after the game ends.
So i contacted customers service and they were fast to respond "as always" and they fixed the issue and after 6 hours i got payed .
I wake up this morning and discover that they took away my winnings as if the bet was a push!
My actual bet was Dybala to score NO which he didn't the game ended 3,0 ronaldo scored all three goals .
I tried to contact customers service but no fast response this time.
I'm wondering if anyone has similar problems with similar type of bets and what should I do
Thank you