I just filed an official report with SBR and created this account to warn others about my situation with Bovada. I signed up on November 10th to try out their live betting as I had heard good things about them and they are highly rated here on SBR. I lost a lot initially, re-deposited a few times and ended up winning just under 3k total. I was betting college football all day Saturday and about halfway through the day it claimed my new maximum risk per bet was $12... I was very confused as I was not even winning and was just trying to get used to their software which is very glitchy and confusing. I made about 11.8k total worth of deposits and got my balance up to about 14.5k around the time I was limited to $12. I then immediately requested a payout for their max ($9,500) and they told me I had to send a photo ID and a bill verifying my address. I sent my ID and bill within 24 hours and was told my information was verified and I was good to go. It is currently November 30th, 20 days after I have submitted this withdrawal request. I have tried calling them numerous times and the wait times are insane, I have been on hold for at least 90 minutes every single time I call just to get through to a person. I tried live chat and they told me they can't help me, that I have to call. I actually called and got through last night finally for the first time after waiting for 2 hours. They claimed my withdrawal is still "under review" and that they would reach out to me in 24-48 hours. I do not know what else to do to get my money except file an official complaint with SBR and post a thread here to warn you guys. STAY AWAY FROM BOVADA!!!!