[jorko_b]

Hello,I have the following issue with betsupremacy.agI received a promotional e-mail from these guys "The best reload ever". So I deposited 500 euros and got 500 euros bonus. The wagering requirements are 12 times deposit+ bonus. On the third day I got severely limited. I can bet from 0.1 euros to 0.3 euros per event (including Champions league). As I still have to bet 9750 euros, I calculated that I need to bet on over 58 500 events in order to meet the bonus terms. However betsupremacy.ag DOES NOT OFFER 58 500 EVENTS TO BET ON.So practically they made my wagering impossible. They do not answer to my emails. On live chat they say " This is our system, it is automated, that`s it"Would you please help me how to proceed? I have screenshots. Do you think I can judge these guys?Thank you in advance

[UglyTruth777]

My friend, if it would be so easy for bookmakers to make a wager, then no one would work. Everyone would be sitting at home and spinning bonuses. You just fell into the trap of a bookmaker.

[UglyTruth777]

del

[shari91]

To be honest the only thing I've really ever heard about this book is when they were offering no deposit bonuses - maybe they still do - and someone said it doesn't matter what they offer, stay away. In theory a book should never lower your limits to a point where you can't fulfil rollover but it's quite hard to enforce this especially if the book is regulated somewhere that doesn't get involved. What's their policy on how long you have to complete rollover?

[jorko_b]

wagering requirements- 60 days. For 60 days they do not offer 60 000 event to bet on. Also they have a rule that only one bet per event counts to the wagering requirements.

I think this is absolutely illegal- to limit so much that the customer practically cannot meet the terms.

Calculate it- 0.13 euros per bet....9750 euros left

[jorko_b]

I had 2000 euros there, also they do not answer for 10 days, live chat says one and the same "you will get answer asap".

2 live chat agents told me that if I cancel the bonus, I would have some of my money left. I cancelled the bonus and now I got 0 euros.

[shari91]

I can't access the site as they've apparently banned residents of my country from even visiting their book so I can't even see who they're licensed by. But as far as it being legal... unless you're betting with a book licensed in the UK or Australia, there really isn't such thing as "legal". Great books like 5Dimes, Pinnacle, Heritage, etc do the right thing because they want to and see the value in it. Unfortunately these smaller books who offer these deposit bonuses don't seem to care as much and there really isn't a way to force them to do anything. You can always send through a complaint here and see if one of our Dispute Analysts can work with them to try to help you out. It's always worth a try at least! http://www.sportsbookreview.com/sportsbook-complaint/

[Optional]

Betsupremacy.ag is licensed in Curacao, for any inquiries please feel free to contact our Customer Service using the following email address: cs@betsupremacy.ag
Details of the license, click here
Company name Éclat N.V. 2015-040
Trade name Éclat N.V. 2015-040
Address: Heelsumstraat 51, Vredenberg, Curacao, CW
Registered website: www.betsupremacy.ag
Operating status: VALID
This Service operates under the License No. 8048/JAZ issued to Antillephone, Authorized and Regulated by the Gvernment of Curacao.

[shari91]

Betsupremacy.ag is licensed in Curacao, for any inquiries please feel free to contact our Customer Service using the following email address: cs@betsupremacy.ag
Details of the license, click here
Company name Éclat N.V. 2015-040
Trade name Éclat N.V. 2015-040
Address: Heelsumstraat 51, Vredenberg, Curacao, CW
Registered website: www.betsupremacy.ag
Operating status: VALID
This Service operates under the License No. 8048/JAZ issued to Antillephone, Authorized and Regulated by the Gvernment of Curacao.

Thanks love. You used a VPN?
When I click "Details of the license" look what it says: https://validator.antillephone.com/v...=1525274599981

[Optional]

Yes, https://kproxy.com/ is an easy web one that works.


Ah, I didn't click it.

They don't actually show any license shield on the front of the website. That license stuff is from the About Us page.

[Grumsi]

Betsupremacy.ag is licensed in Curacao, for any inquiries please feel free to contact our Customer Service using the following email address: cs@betsupremacy.ag
Details of the license, click here
Company name Éclat N.V. 2015-040
Trade name Éclat N.V. 2015-040
Address: Heelsumstraat 51, Vredenberg, Curacao, CW
Registered website: www.betsupremacy.ag
Operating status: VALID
This Service operates under the License No. 8048/JAZ issued to Antillephone, Authorized and Regulated by the Gvernment of Curacao.

When I click on "Details of the licence" I see Operating status : INVALID

[jorko_b]

I sent over 10 e-mails to cs@betsupremacy.ag and no I have no answer. I sent an e-mail to Antillephone and also no answer.

Tough guys cheating people and there is no justice

[Ein Gnot in Not]

I am send my withdrawal request on 20th October. Still waiting.
Live chat says, they will answer by email, but no email since long time. I have 692 Euro at my account.
Does they have a facebook side ? Maybe we could send some warnings to other customers.

[Ein Gnot in Not]

Does someone had success ?
I got no answer by email. In chat they told me the same, every day.

For more information regarding payments please contact: cs@betsupremacy.ag
The relevant department is informed regarding the issue so please wait until you get an answer.

Alsways bla bla bla. But no email, no money...

Beware ot them, they are SCAMMERS !!!!

[Daddy89]

Any update? I have $250 there... so I suppose that I lose that cash.

[Ein Gnot in Not]

Any update? I have $250 there... so I suppose that I lose that cash.

no News. I was in chat every penetrating day. They always told me, I will get an email. But nothing happens. I don´t think we will get our money. Lot of other people are making deposits every day and we couldn´t do anything...

[arselolsson]

Same thing has happened to me, waiting for 800£ since two months ago. Live-chat telling me to send an email and they haven't been answering emails in almost 3 months.. Is there anything we can do or should we just let them run away with our money?