[kprime1]

Deposited just over 4k a month ago. Completed rollover. Risked 18k total. I tried to payout and got this email.

Thank you very much for making BetCRIS your preferred choice for online entertainment!
Your recent payout request cannot be processed at this time due to the following: Reason (s):

1. Be kindly advised that your withdrawal is based on a recent deposit. Funds deposited are meant for you to fund your account in order to access the games we offer. You can cash out any earnings coming from our games but you must generate at least 10% of rake revenue over the amount deposited to be eligible for a payout.

Please make sure to comply to the above stated requirement; when all requirements are received and verified, we will be happy to send your payment as soon as possible.
Our apologies for any inconvenience this may cause.
Kind Regards,
Customer Service Department

Is this normal? Have only every heard of rollover denying payouts not rake. Rake is a more of a poker term. Only sports betted, mostly live betting.

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That's a new one to me too.

Would you mind filling in a Sportsbook Complaint form with your account details so SBR can find out a bit more too?