You were helped.
It was explained that they had a recording of you being coached during the telephone interview.
This is not something easy to fake.
When confronted with that sort of evidence there is no choice but to tell you we can do no more.
You did not like the answer so came out attacking SBR and me personally in multiple threads.
The response to those attacks, by you, is the only reason you may feel accused instead of helped.
I don't know why you needed coaching or have had banking disputes with books in the past, and am not even saying that's proof you are definitely what you look like.
But there's no more room for argument in your case either way.