Originally Posted by
Edgar80
I'm having the same issues as Newman. So, I decided to file a complaint with SBR. Over 2 weeks had passed and no progress had been made.
No Bonuses, No CC, No Casino, No Poker.
After 10 phone calls over many days where I could only leave message as nobody could take my call.Initially I thought their decision to freeze my account might be based on a misunderstanding. But the fact that Betonline doesn't even bother to defend itself proves that they know that there is no explanation for their actions. This is because stealing money from paying customers is indefensible. Betonline’s silence speaks for itself. Better to stay silent on a public forum than to even try and comment.
This book has habitual slow pays, hacking instances, attempted balance confiscations, I mean it goes on and on with negative experiences. Notice they are touted and recommended on SBR website. Look at Betonlines news page at SBR. Check for their other sponsors, they don't cover complaints against sponsor books. A plethora of BetOnline complaints which go unreported. Do you only interested in solving disputes with F books and do not even pursue disputes with paid sponsors? Is it too much to ask that you would inform players about this sh*t?
This type of lawlessness allows for large-scale violations of player rights.
I am just asking legit questions.