1. #1
    captrobey
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    BETDSI has just shocked the living HELL out of me.

    I really am just shaking right now i am so mad. I got robbed by that one book of $4500 now i think this one may beat that one. I will really be interested to hear what Dwight says here.

    So, i took the bonus 100% from a $280 deposit. So my rollover was 10Xs so it should have been $5600 right? The cash amount was gone i lost in the casino . The remaining $280 i took up to $7000 . Easily converting the rollover. So- after getting bad info on the cash amount being told it did not count towards the rollover , i lost that $6699 . But still had the $7000 which they FINALLY put in my cash amount. It was at like $7300 i actually got it to $8000 in casino. So right now my cash amount is $8000 .

    So finally i think Ok i am going to get paid. I even get an e-mail saying the money has been put on my card . Here is that.

    Hi ROBERT,

    We have sent your money and it should
    now be in your account!

    Enjoy your Winning and Have a Great Day!
    Here are the Details of your completed payment:

    Payment Completed: 2018/09/05 13:58
    BetDSI Transaction ID: CSH3

    Purchase Amount: USD 1,500.00
    Total Deducted from BetDSI Account: USD 1,500.00

    So great- i go into the account. No money. Ok maybe it just did not hit yet. So i call and get Steven he said his name was. So i say the money is not in there yet. He says- it is not in there because you have to still do a rollover of the money you just got from the bonus. I have no clue what he was talking about . I said i just completed my rollover . Way over that. But i had to wait to get the final number but i went way over that . Steven said i have to do ANOTHER 1Xs ROLLOVER . I was like wait- i just completed a 10Xs rollover of $5600 . Are you telling me i have to roll over ANOTHER $7349 ? HE SAID YES !!!!! ARE YOU penetrating KIDDING ME !!!!

    So according to Steven - on a $280 i have to rollover another $7349 after i JUST rolled over $5600 . It gets better. I say to him since when was this rule i never ever heard of this on the forum. He says AND I SWEAR HE SAYS THIS- SINCE YESTERDAY !!!!

    So now i totally flip out. I am like so you put this rule in AFTER i already had the bonus and met it. He goes off and comes back and says Oh i was wrong it has been there for a month.

    I do not know what to do should i file a complaint or has this rule been in there i do see this on the site but it makes no sense i am actually thinking they put this specifically because i won $7300 and do not want to pay me.

    Here is what it says


    • All bonus offers are ONLY eligible for clients residing within the U.S. and Canadian territories. NO EXCEPTIONS.
    • All converted bonus requires a ONE time rollover
    • This makes no sense . Did they just add this in funny it is in all bold and the rules above it are not. So now after a $280 deposit i am supposed top roll over ANOTHER $7340. So all together i am supposed to do almost $14000 !!!!

    ​WTF



  2. #2
    Crusherrr
    Please don't feed the trolls
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    Sometimes they just have you by the balls so you dont have a choice. Seems like the case now. On the plus side, this was a cash bonus in disguise so it was easier to run up than if it were just a free play bonus. Clear the rollover, keep your cool, and get out of the site.

  3. #3
    fedex11204
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    Well we now understand why they’re rated a d- been thinking of giving these a guys a chance but now no friggin way

  4. #4
    tercja5
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    betdsi is Scammmmm

  5. #5
    captrobey
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    Quote Originally Posted by Crusherrr View Post
    Sometimes they just have you by the balls so you dont have a choice. Seems like the case now. On the plus side, this was a cash bonus in disguise so it was easier to run up than if it were just a free play bonus. Clear the rollover, keep your cool, and get out of the site.
    I really have no choice. But i want to know from those playing there has this always been there because it does not say that when you take the bonus originally. It is highly suspicious when the guy tells me yesterday they started this rule yesterday. So basically , you take the 100% and they put $280 in there. Then you add in the Cash amount. So all together $5600. So lets say you get to $7000 completing the 10Xs rollover and they put the $7000 in the cash section. Now according to this rule that he said just started yesterday THEN changed his story to a month ago you have to roll Over the $7000 AGAIN. So now i have to roll over $7349 more. On a $280 deposit. I am also thinking this is the same guy that told me originally that the cash amount does NOT count towards the Rollover which i found out later was totally UNTRUE.

    I want to know though others on here tell me have you had to do this? Or is this something they just added because i won money.

  6. #6
    captrobey
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    Quote Originally Posted by fedex11204 View Post
    Well we now understand why they’re rated a d- been thinking of giving these a guys a chance but now no friggin way
    They put the $1500 a ways back on my card no problems. So i figure i will try them. But i am absolutely shocked right now absolutely shocked.

  7. #7
    RUNandGun
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    Having a hard time following. First you said you had 7k then lost $6699 but then somehow had 7K again?

  8. #8
    HedgeHog
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    So you rollover your balance one more time and you'll collect $7000 (if you don't bet crazy). Not a bad return on $280. BTW, I just collected $4000 BTC from them today after requesting yesterday.

  9. #9
    captrobey
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    Quote Originally Posted by RUNandGun View Post
    Having a hard time following. First you said you had 7k then lost $6699 but then somehow had 7K again?
    I know and it is because of all the different things that happened and that i have been told. I had originally deposited $280 and got a bonus $280. I took the cash part up to $6699 then called to see where i was with the rollover. The guy and i am honestly thinking it is this same guy told me the bets do not count toward the rollover so my $6699 was still at at full $5600 he said.

    Then i got mad and went in casino and stupidly blew it before labor day . So that $6699 was all gone. I STILL had the bonus $280 in the other bonus area. Then after this i found out the original cash bets DID count even though the other guy said they did not. Otherwise i would have not gone in Casino and continued to work at the rollover.

    But then Over the weekend doing only sportsbetting i took the bonus $280 all the way up to $7000. The rollover was $5600 so i completed that easily . If you add in the cash amount i lost that the guy incorrectly told me about i got the rollover easily. So my cash amount was at zero but the bonus amount after completing the rollover was at $7300 or so total.

    Then they sent me what i put above that my $1500 was being put onto my card the one they sent me for supposedly being a VIP. I looked nothing was on there. So i called to check.

    Before i called i did go in casino and got to $8100 and stopped. Then i call and the guy tells me there is an additional 1Xs rollover on the bonus money of $7340 before i worked it up to $8100 . So on a $280 deposit that is $14000 in rollover . He also told me this rule was put in yesterday until he changed his story and said it was a month ago.
    Last edited by captrobey; 09-05-18 at 06:18 PM.

  10. #10
    captrobey
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    Quote Originally Posted by HedgeHog View Post
    So you rollover your balance one more time and you'll collect $7000 (if you don't bet crazy). Not a bad return on $280. BTW, I just collected $4000 BTC from them today after requesting yesterday.
    I know of course i will try and get that. If i can even go 50% i will be good. But i am still wondering if they put this rule in just because i won cash cannot prove it but highly suspicious when he says they did this rule yesterday then changed his story , what will they do if i complete it again ? Add another penetrating rule ?

  11. #11
    RUNandGun
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    Quote Originally Posted by captrobey View Post
    I know and it is because of all the different things that happened and that i have been told. I had originally deposited $280 and got a bonus $280. I took the cash part up to $6699 then called to see where i was with the rollover. The guy and i am honestly thinking it is this same guy told me the bets do not count toward the rollover so my $6699 was still at at full $5600 he said.

    Then i got mad and went in casino and stupidly blew it before labor day . So that $6699 was all gone. I STILL had the bonus $280 in the other bonus area. Then after this i found out the original cash bets DID count even though the other guy said they did not. Otherwise i would have not gone in Casino and continued to work at the rollover.

    But then Over the weekend doing only sportsbetting i took the bonus $280 all the way up to $7000. The rollover was $5600 so i completed that easily . If you add in the cash amount i lost that the guy incorrectly told me about i got the rollover easily. So my cash amount was at zero but the bonus amount after completing the rollover was at $7300 or so total.

    Then they sent me what i put above that my $1500 was being put onto my card the one they sent me for supposedly being a VIP. I looked nothing was on there. So i called to check.

    Before i called i did go in casino and got to $8100 and stopped. Then i call and the guy tells me there is an additional 1Xs rollover on the bonus money of $7340 before i worked it up to $8100 . So on a $280 deposit that is $14000 in rollover . He also told me this rule was put in yesterday until he changed his story and said it was a month ago.
    Wow crazy from $280 you made over $13K hell of a run!

  12. #12
    captrobey
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    Quote Originally Posted by RUNandGun View Post
    Wow crazy from $280 you made over $13K hell of a run!
    Not exactly i took $280 to $6699 and lost it. Then took the bonus $280 that had a $5600 rollover to $7349 . Then when i wanted to cash out $1500 they are now saying i have to roll the $7349 another 1Xs . So on a $280 deposit i have to roll the bonus amount over basically $14000 . On a $280 deposit.

  13. #13
    RUNandGun
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    Quote Originally Posted by captrobey View Post
    Not exactly i took $280 to $6699 and lost it. Then took the bonus $280 that had a $5600 rollover to $7349 . Then when i wanted to cash out $1500 they are now saying i have to roll the $7349 another 1Xs . So on a $280 deposit i have to roll the bonus amount over basically $14000 . On a $280 deposit.
    You took $280 to $6699 and another $280 (bonus) to $7349. Add them up that’s $14048.

  14. #14
    milwaukee mike
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    this was explained to you yesterday in another thread

    no idea why you are so pissed off about it

    it's simple... have to rollover deposit + bonus... then when you convert bonus funds to cash there is another 1x rollover

    it's not a scam and quite generous for a CASH BONUS, just worked against you since you ran the bonus funds up so much

  15. #15
    milwaukee mike
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    turns $280 into $7k and is still pissed off, can't make this stuff up

    i have a 20k rollover to meet there and max bets of $50 and i'm not complaining about it

  16. #16
    captrobey
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    Quote Originally Posted by milwaukee mike View Post
    this was explained to you yesterday in another thread

    no idea why you are so pissed off about it

    it's simple... have to rollover deposit + bonus... then when you convert bonus funds to cash there is another 1x rollover

    it's not a scam and quite generous for a CASH BONUS, just worked against you since you ran the bonus funds up so much
    First they tell me the cash amount does not count towards the rollover. Then after i lose it they say it does. Then i rollover the 10Xs and they even send me the e-mail saying they are sending the $1500. Then they say i have to rollover the $7349 again 1Xs which was just started yesterday. Until he changed his mind again and said it was a month. And i called SEVERAL times checking on my rollover NEVER in ANY of the conversations did they say there was another 1Xs rollover . That is a $280 deposit with a $14000 rollover and you are making it sound like they are doing me a favor. Funny GTbets gives a 100% cash bonus added to my account and it is never like this.

  17. #17
    captrobey
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    I just got a call from Steven he is saying the 1Xs rollover will NOT apply . So i can go ahead and request my cashout tomorrow for $1500. I have to give credit where credit is due. I actullay won some in casino after it going down to $5000 i got it back up to $8100 so no matter what happens i will end up with a good amount hopefully.

  18. #18
    captrobey
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    Quote Originally Posted by RUNandGun View Post
    You took $280 to $6699 and another $280 (bonus) to $7349. Add them up that’s $14048.
    Oh Ok i thought you were just talking about the one $280 sorry . I feel better now that he called and reversed the 1Xs rollover.

  19. #19
    milwaukee mike
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    Quote Originally Posted by captrobey View Post
    I just got a call from Steven he is saying the 1Xs rollover will NOT apply . So i can go ahead and request my cashout tomorrow for $1500. I have to give credit where credit is due. I actullay won some in casino after it going down to $5000 i got it back up to $8100 so no matter what happens i will end up with a good amount hopefully.
    good to hear

    sorry to be confrontational earlier, got rubbed the wrong way when guys like me have to make 400 max bets


  20. #20
    captrobey
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    Quote Originally Posted by milwaukee mike View Post
    good to hear

    sorry to be confrontational earlier, got rubbed the wrong way when guys like me have to make 400 max bets

    Well in the end i went in the casino and lost it anyways except the $1500 that was taken out already which still is not in there even though they said again it was .

  21. #21
    goduke
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    So since they basically have screwed you. Follow their directions and roll it over again. Be careful do it right and crush them. Make them pay for making you roll again. Then take out every penny and never deposit there again

  22. #22
    joey sangria
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    Don't count your chickens until they hatch..........you still haven't gotten 1 dime.

  23. #23
    Shutup
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    1 rule I find unacceptable that all books seem to have. They can pull a bonus anytime WITH NO EXPLANATIONS

  24. #24
    captrobey
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    The $1500 is on the card but i lost the rest once again like with the cash amount in the beyond rigged casino. So this was like $7000 in there plus the $6699 from before to these penetrating crooks.

  25. #25
    moojoo
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    You have big problem with gambling. You should look for help. You are gambling junky.

  26. #26
    DwightShrute
    I don't believe you ... please continue
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    Quote Originally Posted by captrobey View Post
    I really am just shaking right now i am so mad. I got robbed by that one book of $4500 now i think this one may beat that one. I will really be interested to hear what Dwight says here.
    I explained it pretty clearly yesterday. Not sure why you are surprised. Perhaps you missed it .... https://www.sportsbookreview.com/for...64-betdsi.html Post #20 ?

    Remember, BetDSI used to offer freeplay bonuses for years. Freeplay bonus bets would only get the winnings and those winnings would go immediately into the cash balance. The risk amount would always disappear and freeplay bets would never count towards the rollover. Freeplay pushes would count as a loss.

    The new Bonus is like a cash bonus. Meaning ... it is treated like cash money, for the most part, but is still considered a bonus. You get the risk and winnings. Pushes do not lose. Pushes count towards the rollover. All bets remain in the bonus account until the rollover has been met.

    You are kicking ass and you just need to complete the rollover. I bet you do it

  27. #27
    DwightShrute
    I don't believe you ... please continue
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    Most books offer bonuses and for the most part, the rules are pretty similar. Not all but most. Some only offer freeplay and other only cash. Some let you use the freeplays on parlays and teaser and some only straight bets. Some have different rules and limits on how much bonus you are eligible for. Some players are refused bonuses. We can go on and on.

    Most of us have or have had accounts in more than one book over the years. Several probably. I certainly have had my share. Best advice ... ask them on chat or phone what the rules are. My experience is they will be happy to explain it and answer all your questions as to how it works. Also, take the time to read the rules posted on their site. Or ... just keep it simple and don't take a bonus. No book, that I know of, forces you to take a bonus.

  28. #28
    big joe 1212
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  29. #29
    captrobey
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    Quote Originally Posted by big joe 1212 View Post
    Yea i agree dum dum me

  30. #30
    captrobey
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    Quote Originally Posted by DwightShrute View Post
    Most books offer bonuses and for the most part, the rules are pretty similar. Not all but most. Some only offer freeplay and other only cash. Some let you use the freeplays on parlays and teaser and some only straight bets. Some have different rules and limits on how much bonus you are eligible for. Some players are refused bonuses. We can go on and on.

    Most of us have or have had accounts in more than one book over the years. Several probably. I certainly have had my share. Best advice ... ask them on chat or phone what the rules are. My experience is they will be happy to explain it and answer all your questions as to how it works. Also, take the time to read the rules posted on their site. Or ... just keep it simple and don't take a bonus. No book, that I know of, forces you to take a bonus.

    Yea i am a person that likes bonuses but honestly i will not take another one after all this happened . Being told totally different things going through all this hell and i lose it all but $1500 in the Casino anyways.

  31. #31
    temple2010
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    I've been asking for a rollover now for a week- everytime they say 24 hrs- and then the csr rep gives me the wrong phone number there wtf is going on over there???? Anybody have their phone number - thanks.

  32. #32
    JAKEPEAVY21
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    Quote Originally Posted by moojoo View Post
    You have big problem with gambling. You should look for help. You are gambling junky.
    I've been trying to tell him that for years.

    His online casino threads are like the movie Groundhog Day.

  33. #33
    DwightShrute
    I don't believe you ... please continue
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    Quote Originally Posted by captrobey View Post
    Yea i am a person that likes bonuses but honestly i will not take another one after all this happened . Being told totally different things going through all this hell and i lose it all but $1500 in the Casino anyways.
    they launched a new site and introduced a new bonus. No more freeplays for now. Basically a cash bonus. They updated it today.

    Bonus + deposit + bonus winnings X rollover.

  34. #34
    captrobey
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    Quote Originally Posted by JAKEPEAVY21 View Post
    I've been trying to tell him that for years.

    His online casino threads are like the movie Groundhog Day.
    Mine are better because you learn how to share.

  35. #35
    captrobey
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    Quote Originally Posted by DwightShrute View Post
    they launched a new site and introduced a new bonus. No more freeplays for now. Basically a cash bonus. They updated it today.

    Bonus + deposit + bonus winnings X rollover.
    I have not even looked i will take a look

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