1. #1
    Foosball Champ
    Foosball Champ's Avatar SBR PRO
    Join Date: 10-19-10
    Posts: 672
    Betpoints: 180

    Betphoenix Bait and switch

    alex from betphoenix called me to offer me 100% cash bonus from $300-$1000. after i made a deposit of $350 by btc. i spoke to Jack that would not honor the bonus. i requested a a payout for the $350 by btc.

    BTP
    Week 2
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  2. #2
    michael777
    michael777's Avatar SBR PRO
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    not surprised,they are CROOKS

    SBR Founder Join Date: 9/20/2005


  3. #3
    SBR Drew
    SBR Drew's Avatar Administrator
    Join Date: 01-08-18
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    Quote Originally Posted by Foosball Champ View Post
    alex from betphoenix called me to offer me 100% cash bonus from $300-$1000. after i made a deposit of $350 by btc. i spoke to Jack that would not honor the bonus. i requested a a payout for the $350 by btc.


    Want to fill out a complaint form?

    $20
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    donation 02/15/2018


  4. #4
    DukeSnider
    DukeSnider's Avatar Become A Pro!
    Join Date: 06-20-18
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    so what was their[Jack] reason for not honoring their bonus? below is from their current website.

    100% FREE PLAY!*

    PROMO CODE: RL100
    • This promotion is valid for deposits from $100 to $1,000.
    • Maximum bonus offered is $1,000.
    • This promotion carries a 12x rollover.
    • This promotion carries a two-week hold.
    Last edited by DukeSnider; 07-09-18 at 05:35 PM.

  5. #5
    icon
    Go Leafs Go!
    icon's Avatar Become A Pro!
    Join Date: 01-09-18
    Posts: 382
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    I'm no fan of BetPhoenix but perhaps you missed this part:


    • Person to person money transfers ONLY (other deposit methods do not apply).



    http://www.betphoenix.ag/promos/100-cash-bonus

  6. #6
    rumple
    rumple's Avatar SBR PRO
    Join Date: 06-19-07
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    Bubble gum book
    175 pts

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  7. #7
    Foosball Champ
    Foosball Champ's Avatar SBR PRO
    Join Date: 10-19-10
    Posts: 672
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    they said that i hadn't met my makeup number from my previous deposit. they said that promotions department doesn't take this into account when they make bonus offers.

    BTP
    Week 2
    3-2-0 211 pts


  8. #8
    temple2010
    temple2010's Avatar Become A Pro!
    Join Date: 03-16-10
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    Did u zero out the account before you made the last deposit? If so there is no makeup amount.

  9. #9
    deck5
    deck5's Avatar Become A Pro!
    Join Date: 03-20-18
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    I guess they have two strategies:

    1. Try to get their act together and offer a legitimate service to try to compete with the US state sportsbooks once they open

    2. Try to rape the player for everything they can get before everyone jumps ship to the US state sportsbooks

    Looks like BetPhoenix has opted for number 2

  10. #10
    Foosball Champ
    Foosball Champ's Avatar SBR PRO
    Join Date: 10-19-10
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    they said that i have to make up (re deposit) the amount that i withdrew 4 months ago.

    BTP
    Week 2
    3-2-0 211 pts


  11. #11
    big joe 1212
    big joe 1212's Avatar SBR PRO
    Join Date: 06-01-08
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    Usually books will let you off the hook after 30 days. Heritage will even make you clear your last withdrawal before a new bonus can be applied, even after 30 days.

    Im not trying to defend the book here but it’s common procedure. Lots of customer service people would not catch this when you initially called. Happens a lot.

    If if they were crooks, they would not let you withdraw, or they’d give you the bonus and shaft you later.

    But since they called you with the offer, they should honor the bonus.

    BTP
    Week 2
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  12. #12
    temple2010
    temple2010's Avatar Become A Pro!
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    Quote Originally Posted by Foosball Champ View Post
    they said that i have to make up (re deposit) the amount that i withdrew 4 months ago.
    that's bullshit!! You know how many times I've made deposits to books after I've made payouts and they still offered me bonuses! If they offered the bonus then they have to honor it- plain and simple! I play at this book and have been for years- what the fuk is going on over there?

  13. #13
    Jnas
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    Join Date: 08-26-10
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    I laugh at these some of these bonus books. there is ZERO reason to play there if not getting a bonus. You can play at bookmaker and get basically unlimited 25% cash bonuses with an easy roll and 3 hour hour bitcoin payouts. Or play at Betphoenix with no bonus and 5 day bitcoin payouts. The only reason half these books are worth bothering with is the freeplay bonus.
    Last edited by Jnas; 07-14-18 at 04:21 PM.

  14. #14
    dens105
    dens105's Avatar Become A Pro!
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    stay away from these guys, their reputation is horrible, one of my friends got banned for "non recreational behaviour"

  15. #15
    jjgold
    Update your status
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    Bet Phoenix is a terrible book guys

    SBR
    Sharp
    Bettor

    $$$$$

    Bald
    & Proud
    of Myself -jjgold

    SBR Founder Join Date: 7/20/2005


  16. #16
    Optional
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    Join Date: 06-10-10
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    I see they have a new bonus offer out today for 200% freeplay.

    SBR
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  17. #17
    JAKEPEAVY21
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    I have never liked or trusted Bet Phoenix or any of their sister sites.
    175 pts

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    175 pts

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  18. #18
    Crusherrr
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    Join Date: 06-27-16
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    I stick up for lots of real sh1tty sites. I won't put any more money into BetPhoenix,SkyBook,or Betmania again. I don't trust any of them anymore. They do way too many sketchy things and always tell you one thing and do another. I'm just glad I've gotten all my money from them out.
    175 pts

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  19. #19
    DISTROYA
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    they have awful lines too. easy pass.

  20. #20
    gauchojake
    #fillthesleeves
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    Join Date: 09-17-10
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    That bonus is soooooooo juicy though. I am considering.

    BTP
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