1. #1
    Foosball Champ
    Foosball Champ's Avatar SBR PRO
    Join Date: 10-19-10
    Posts: 667
    Betpoints: 194

    Betphoenix Bait and switch

    alex from betphoenix called me to offer me 100% cash bonus from $300-$1000. after i made a deposit of $350 by btc. i spoke to Jack that would not honor the bonus. i requested a a payout for the $350 by btc.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/12/2018


  2. #2
    michael777
    michael777's Avatar SBR PRO
    Join Date: 09-20-05
    Posts: 1,609
    Betpoints: 3882

    not surprised,they are CROOKS

    SBR Founder Join Date: 9/20/2005


  3. #3
    SBR Drew
    SBR Drew's Avatar Administrator
    Join Date: 01-08-18
    Posts: 1,623
    Betpoints: 1284

    Quote Originally Posted by Foosball Champ View Post
    alex from betphoenix called me to offer me 100% cash bonus from $300-$1000. after i made a deposit of $350 by btc. i spoke to Jack that would not honor the bonus. i requested a a payout for the $350 by btc.


    Want to fill out a complaint form?
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/16/2018

    $20
    Angelman
    donation 02/15/2018


  4. #4
    DukeSnider
    DukeSnider's Avatar Become A Pro!
    Join Date: 06-20-18
    Posts: 12
    Betpoints: 103

    so what was their[Jack] reason for not honoring their bonus? below is from their current website.

    100% FREE PLAY!*

    PROMO CODE: RL100
    • This promotion is valid for deposits from $100 to $1,000.
    • Maximum bonus offered is $1,000.
    • This promotion carries a 12x rollover.
    • This promotion carries a two-week hold.
    Last edited by DukeSnider; 07-09-18 at 05:35 PM.

  5. #5
    icon
    easy
    icon's Avatar Become A Pro!
    Join Date: 01-09-18
    Posts: 265
    Betpoints: 820

    I'm no fan of BetPhoenix but perhaps you missed this part:


    • Person to person money transfers ONLY (other deposit methods do not apply).



    http://www.betphoenix.ag/promos/100-cash-bonus

  6. #6
    rumple
    rumple's Avatar SBR PRO
    Join Date: 06-19-07
    Posts: 2,464
    Betpoints: 210

    Bubble gum book

  7. #7
    Foosball Champ
    Foosball Champ's Avatar SBR PRO
    Join Date: 10-19-10
    Posts: 667
    Betpoints: 194

    they said that i hadn't met my makeup number from my previous deposit. they said that promotions department doesn't take this into account when they make bonus offers.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/12/2018


  8. #8
    temple2010
    temple2010's Avatar Become A Pro!
    Join Date: 03-16-10
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    Did u zero out the account before you made the last deposit? If so there is no makeup amount.

  9. #9
    deck5
    deck5's Avatar Become A Pro!
    Join Date: 03-20-18
    Posts: 13
    Betpoints: 48

    I guess they have two strategies:

    1. Try to get their act together and offer a legitimate service to try to compete with the US state sportsbooks once they open

    2. Try to rape the player for everything they can get before everyone jumps ship to the US state sportsbooks

    Looks like BetPhoenix has opted for number 2

  10. #10
    Foosball Champ
    Foosball Champ's Avatar SBR PRO
    Join Date: 10-19-10
    Posts: 667
    Betpoints: 194

    they said that i have to make up (re deposit) the amount that i withdrew 4 months ago.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/12/2018


  11. #11
    big joe 1212
    big joe 1212's Avatar SBR PRO
    Join Date: 06-01-08
    Posts: 12,398
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    Usually books will let you off the hook after 30 days. Heritage will even make you clear your last withdrawal before a new bonus can be applied, even after 30 days.

    Im not trying to defend the book here but it’s common procedure. Lots of customer service people would not catch this when you initially called. Happens a lot.

    If if they were crooks, they would not let you withdraw, or they’d give you the bonus and shaft you later.

    But since they called you with the offer, they should honor the bonus.

    $20
    Angelman
    donation 02/15/2018

    SBR Bash
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    Attendee 2/4/2017


  12. #12
    temple2010
    temple2010's Avatar Become A Pro!
    Join Date: 03-16-10
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    Quote Originally Posted by Foosball Champ View Post
    they said that i have to make up (re deposit) the amount that i withdrew 4 months ago.
    that's bullshit!! You know how many times I've made deposits to books after I've made payouts and they still offered me bonuses! If they offered the bonus then they have to honor it- plain and simple! I play at this book and have been for years- what the fuk is going on over there?

  13. #13
    Jnas
    Jnas's Avatar SBR PRO
    Join Date: 08-26-10
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    I laugh at these some of these bonus books. there is ZERO reason to play there if not getting a bonus. You can play at bookmaker and get basically unlimited 25% cash bonuses with an easy roll and 3 hour hour bitcoin payouts. Or play at Betphoenix with no bonus and 5 day bitcoin payouts. The only reason half these books are worth bothering with is the freeplay bonus.
    Last edited by Jnas; 07-14-18 at 04:21 PM.

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