here is official policy via NITROGEN support as I asked to"push" my withdrawl after a few hours today....
Please note that we cannot expedite or rush withdrawal requests. Clients should take into account that all withdrawals need to complete an internal review process before approval.
This review period can take up to 24 hrs. and all requests will be reviewed in the order in which they were submitted. However, we work hard in order to have most withdrawals processed within a few hours, sometimes even within minutes!
You can read our FAQ in the following link: (
https://nitrogensports.eu/n/faq)
“#6 - How long do withdraws take?
Withdraws are very fast in most cases. Sometimes our security might detect that your account has been hacked or accessed by a 3rd party in which case your withdrawal may need a manual review. If you make an eSports bet on your account, then a manual process of the withdrawal is needed. Please allow 24 hours for any withdraw needing review. In rare cases, withdrawals could take upwards of 24 hours to be processed.”
Based on this, we have no way to prioritize your withdrawal.
You will be able to confirm its status under CASHIER – RECENT CASHIER TRANSACTIONS. We are confident your withdrawal will be approved well within our expected timeframe.
In case of any delays, we reach out to the client and let them know via Support ticket.
Thank you for your understanding.
Best regards,
Lucy W.