[eritas2]

@friedcheese. thanks for messing with them a little lol...That kinda proves what we all knew...There was no policy in place to prevent having accounts at the different sites or accepting bonuses at any of them. Also the bonuses are pretty insignificant since they have high rollover (unless you spike a royal flush with a horseshoe up your ass). I think these guys just look at their bottom line that I had won on NBA and casino on their other sites and essentially decided "f this guy" don't want to pay him anymore.

[Craig22]

They free rolled this guy and no one should stand for their bs. Hoping SBR can get this resolved ASAP.

[Craig22]

What the penetrate are you talking about? If they offer the bonus to him they should have to pay it out.

Casino:clearly, you are seeking bonuses....





NO I just wanna play in your scam casino and lose all my money. This penetrating support guy



Casino:some might even say "sharp" when it comes to identifying bonus opportunities....

Does JJ work for JustBet as well?

"sharp?" Are these people this stupid? I didn't know someone could win on an online casino long-term, in which they don't create the scam software.

[eritas2]

Tried contacting Randy again just now and he is in meetings and not available. Will try again tomorrow.

@Craig22, thanks for the support. Pretty shocking from a place thought to be reputable.

[senseionline]

Bookmaker has always said you can have seperate accounts at any of their separately marketed Sportsbooks. When DSI was part of their family, that was the case there as well. Bookmaker, DSI, Justbet, Hollywood, Galaxy, etc were all marketed as separate entities. Unless there's something further than what's in the chats, this is a very open and shut case, and I would be surprised if SBR doesn't get this player his money.

i can confirm this when i opened galaxy account they verified that you can open one at any other sister book

[lonnie55]

If the chat conversation is not fake, and I have no reason to believe that, this case is so clear that there can't be two opinions about it:

OP has necessarily to get paid. If not, Justbet should land on the Avoid List.

[SBR Forum]

eritas2,

Thanks for sharing. To clarify a few points, your balance is not in dispute. The confusion was your account had been identified as not being bonus eligible, but as you were credited the bonus and subsequently put in sufficient play to clear rollover you will be paid in full. You would need to submit your ID documents before payment can be released. We've sent you an email with more details.

[reigle9]

high five sbr

[relaaxx]

[JoeCool20]

Holy crap they are going to PAY OFF!!

I can't believe this guy won that much in the casino! AND he has done it at their sister sites too! DAMN what luck!

[ronald]

eritas2,

Thanks for sharing. To clarify a few points, your balance is not in dispute. The confusion was your account had been identified as not being bonus eligible, but as you were credited the bonus and subsequently put in sufficient play to clear rollover you will be paid in full. You would need to submit your ID documents before payment can be released. We've sent you an email with more details.

Excellent news. Very pleased to see a quick resolution in this matter. Well done, SBR.

[frankthetank]

It doesn't seem fair to expect the customer to research and find out what casino/sportsbooks are owned by the same company. Furthermore, he used the same sign up information on all three accounts. This is something the casino should have recognized. Pay that man his money.

[eritas2]

Thanks so much SBR!! Will update confirming when funds are received

[JoeCool20]

Yeah, they can't take several deposits from someone and then flag them & not pay them when they finally win!

Gotta flag them BEFORE they deposit!

This dude would have just said "Oh, OK, I'll just go deposit at the other book & get the same bonus!"

[JayLA]

Booooom!!! Nice

[captrobey]

I have always gotten paid at JB but this does bother me even though he is getting paid. I hate it when a book brings up the "Recreational" excuse. Because that is all it is an excuse. I have a job that i make a living at. But if i do good at betting the book can say i am not recreational and screw me. Also i know at JB they offer the bonuses when you are depositing they decide which you get. So how are you abusing them when they are the ones offering it.

[HedgeHog]

I have always gotten paid at JB but this does bother me even though he is getting paid. I hate it when a book brings up the "Recreational" excuse. Because that is all it is an excuse. I have a job that i make a living at. But if i do good at betting the book can say i am not recreational and screw me. Also i know at JB they offer the bonuses when you are depositing they decide which you get. So how are you abusing them when they are the ones offering it.

Bothers me too, because I have accounts at Bookmaker, Galaxy and Justbet with bonus options at all three. Had the OP never heard of SBR, JB would have stolen his money w/o question. I won't be using Justbet anymore.

[Rich Benjamins]

This is very disturbing. I think the moral to this story is don't go after bonuses. They are a lure - the sportsbooks don't want you to actually collect them. If you seem like a pro, they will confiscate your bonus and any money you won by saying "you used your bonus of $500 to win the next $50K" or some BS like that. If your a winning player and you fish for bonuses, your playing with fire.

[HedgeHog]

This is very disturbing. I think the moral to this story is don't go after bonuses. They are a lure - the sportsbooks don't want you to actually collect them. If you seem like a pro, they will confiscate your bonus and any money you won by saying "you used your bonus of $500 to win the next $50K" or some BS like that. If your a winning player and you fish for bonuses, your playing with fire.

Wrong, the moral is to avoid Books that don't want to honor the bonuses they offer after they get beat. Let's not blame the players for taking bonuses that they are willing to fulfill via the required rollover.

[JAKEPEAVY21]

[JoeCool20]

This is very disturbing. I think the moral to this story is don't go after bonuses. They are a lure - the sportsbooks don't want you to actually collect them. If you seem like a pro, they will confiscate your bonus and any money you won by saying "you used your bonus of $500 to win the next $50K" or some BS like that. If your a winning player and you fish for bonuses, your playing with fire.

LOL Obviously some of you DO manage to roll these bonuses over! I never take a bonus because after they sucker you into it, they won't let you cash until you complete the rollover. Or lose all the money.
Like I say, obviously some of you think you can do it, but I don't ever fool myself into thinking I can make $10 grand worth of wagers on a $500 deposit + a big bonus! I'd just lose the money while trying to roll it over!

I always tell them no bonus because it is a gimmick to keep me from having access to getting a payout until I bet $10 grand worth of bets!

I say: "Buddy, if I thought I could make $10 grand worth of bets before I lost the money, then I'd take the sheit out of that bonus!" LOL

[cashin81]

wow nice work sbr

[eritas2]

Update: account has been reactivated and a $10,000 payout is pending. Will update again confirming when all cashouts have completed.

Does anyone know if bookmaker, galaxy, and justbet the only sites on this same "sister" network. Won't be looking to open any accounts on any similar platforms ever again, but just thought if there were more on this same network could be useful public information to avoid these issues

Would also like to find a way to support this forum as I would be out of $36k without it. Been a longtime lurker, but impressed with how quickly complaints were heard and acted upon. I see going "pro" as an option with a donation to charity. Considering that but is there any other way to directly donate to this site?

[JAKEPEAVY21]

Update: account has been reactivated and a $10,000 payout is pending. Will update again confirming when all cashouts have completed.

Does anyone know if bookmaker, galaxy, and justbet the only sites on this same "sister" network. Won't be looking to open any accounts on any similar platforms ever again, but just thought if there were more on this same network could be useful public information to avoid these issues

Would also like to find a way to support this forum as I would be out of $36k without it. Been a longtime lurker, but impressed with how quickly complaints were heard and acted upon. I see going "pro" as an option with a donation to charity. Considering that but is there any other way to directly donate to this site?

good news

[lonnie55]

LOL Obviously some of you DO manage to roll these bonuses over! I never take a bonus because after they sucker you into it, they won't let you cash until you complete the rollover. Or lose all the money.
Like I say, obviously some of you think you can do it, but I don't ever fool myself into thinking I can make $10 grand worth of wagers on a $500 deposit + a big bonus! I'd just lose the money while trying to roll it over!

I always tell them no bonus because it is a gimmick to keep me from having access to getting a payout until I bet $10 grand worth of bets!

I say: "Buddy, if I thought I could make $10 grand worth of bets before I lost the money, then I'd take the sheit out of that bonus!" LOL

Nice to hear

Did this casino guy from chat apologize to you for originally confiscating your money?

[TheGuesser]

Update: account has been reactivated and a $10,000 payout is pending. Will update again confirming when all cashouts have completed.

Does anyone know if bookmaker, galaxy, and justbet the only sites on this same "sister" network. Won't be looking to open any accounts on any similar platforms ever again, but just thought if there were more on this same network could be useful public information to avoid these issues

Would also like to find a way to support this forum as I would be out of $36k without it. Been a longtime lurker, but impressed with how quickly complaints were heard and acted upon. I see going "pro" as an option with a donation to charity. Considering that but is there any other way to directly donate to this site?

http://hollywoodsportsbook.eu/ You will be directed to the Bookmaker site, but they are a separate entity, or at least were. Better check current status to make sure though, if you choose to sign up. Congrats on Justice being served.

[fried cheese]

Update: account has been reactivated and a $10,000 payout is pending. Will update again confirming when all cashouts have completed.

Does anyone know if bookmaker, galaxy, and justbet the only sites on this same "sister" network. Won't be looking to open any accounts on any similar platforms ever again, but just thought if there were more on this same network could be useful public information to avoid these issues

Would also like to find a way to support this forum as I would be out of $36k without it. Been a longtime lurker, but impressed with how quickly complaints were heard and acted upon. I see going "pro" as an option with a donation to charity. Considering that but is there any other way to directly donate to this site?

sign up to new sportsbooks through their links to make them affiliate money.

[Foosball Champ]

Justbet needs to resolve this ASAP. to try to rescue their reputation.

[Natty68]

If he went on monkey tilt and lost it there would be no problem. That's the lowest common denominator in a lot of these cases. Any 'sticky entanglements' are conveniently missed as long as a guy is losing. I have a Cris acc count and it really makes me wonder if the stars align and I hit that six-teamer will they fight me tooth and nail to get paid? Long and short of it I don't see what this guy did wrong.

[the_situation]

Good work SBR

[eritas2]

received 1st $10,000 cashout today. account is active and things appear to be back to normal. will update if any further issues. SBR is awesome.

@lonnie55, no, no apology. I'm just happy to get the $$ and to leave it at that. Customer Service was top notch and responsive today, most likely thanks to some prodding from SBR
@Natty68, agree 100%. I've monkey tilted off many balances over the years and not a peep then about not being eligible for various rewards. I do realize how ridiculously lucky I got. The book should too and not be so results oriented. playing 500k in blackjack and winning doesn't make me a genius.
@TheGuesser- thanks, I will make sure not to sign up for that Hollywood one

[eritas2]

just wanted to confirm that I got all the funds off successfully. thanks again SBR. you guys rock.

[JoeCool20]

just wanted to confirm that I got all the funds off successfully. thanks again SBR. you guys rock.

You got paid and you deserved it. Sure enough, a few idiots on here called you a liar and said you were

"taking a shot". I swear I think they must be gay for the Sportsbooks

I have no idea why a damn PLAYER on here would side with the damn Sportsbook that we are all trying to beat!

But anyway, you got your money.

[Camma23]

happy to see your issue solved. I hope SBR will help me and many other guys on this forum with Noxwin as well. In situations like this SBR is our only and last hope

[poker6469]

just wanted to confirm that I got all the funds off successfully. thanks again SBR. you guys rock.

I played with them about 10 years ago, about the same situation you had and tried to cash out and a guy named Jim I do believe threaten to not pay me, he said I will pay you if I feel like it and I said I found there site on Sportsbook Review and mentioned bill dozer and that I had problems in the past with Sportsbook.com owing me 19500 and got paid , then he changed his tune and paid me, I never played with them again!!!