1. #1
    murkyz
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    BetOnline closed my account and won't payout winnings

    Edit by SBR:
    We were informed the OP provided false documentation and was linked to others with similar history. BetOnline is willing to credit the account balance back if the player submits valid documentation and repays the refund in cash.

    ___


    I already submited a complain here http://www.sportsbookreview.com/sportsbook-complaint/ some weeks ago and I am not sure if theres something else that I can do

    Around the last week of february/first week of march I saw a nba player prop that I liked on this website, I checked this page to see their reviews and it was listed in the top5, so I deposited the max bet that I could place and placed it. After winning my big bet and winning/lossing a few more ones I got an email saying they would close my account beacause they got a fraud alert and they refunded my deposits but I lost all my winnings.

    I am confused why they did this to me, I tried contacting to them but they dont tell me how I triggered their fraud alert. I trusted this page mainly of the nice reviews here and I dont know what else to do. Do I just give up on my winnings?

    PS: Sorry for my english , it is not my main language
    Last edited by SBR Forum; 06-06-18 at 04:47 PM. Reason: added reply

  2. #2
    SBR Drew
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    We will review your complaint form once we get it. Hang in there. Thank you for posting.

  3. #3
    Pinoy-T-X
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    If you don’t mind me asking what was the NBA player prop alert you won? Was it crazy odds?

  4. #4
    DroopyDog
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    Did you deposit with a c redit c ard

    Are you from Russia

  5. #5
    murkyz
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    Quote Originally Posted by Pinoy-T-X View Post
    If you don’t mind me asking what was the NBA player prop alert you won? Was it crazy odds?
    After a lot of searching I found my bet, I screenshoted it for my friends in discord.
    Iirc BetOnline had the safest line for this, because most of bookies like (betfair, b365, etc) had under 4.5 rebounds at better odds like @2.1 but with under 5 I felt more confident (with 5 rebounds exactly my bet would had been a push)



    The game was played on March 5 and Devin Booker got only 2 rebounds.

    Since their rules said I had to wait some days to withdraw to my card, I placed some small bets on nba handicaps bets (10-50$ prob, I dont remember exactly) while waiting. And after a few days my account got closed for "fraud".


    Quote Originally Posted by DroopyDog View Post
    Did you deposit with a c redit c ard

    Are you from Russia
    I used my debit card and I am from Peru. Is my country a problem? I usually place nba props in a lot of different bookies and this is the only problem that I had with a "trusted" bookie since I started doing this ( 5 months)
    Last edited by murkyz; 05-09-18 at 04:43 AM.

  6. #6
    Pinoy-T-X
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    Well, I hope you get your winnings man. It’s just odd that they won’t pay you. Unless, there is more to the story.

  7. #7
    DroopyDog
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    If you were flagged for fraud it may be due to card deposits at other books that were chargedback

    im purely speculating

  8. #8
    murkyz
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    I got this email today



    I dont get it , I have to pay back them what I got refunded? When the money of my winnings is gone

    heres my account history for props:


    and heres the rest of the history


    the #
    386567274 are my winnings that are gone now
    Last edited by murkyz; 05-14-18 at 03:08 PM.

  9. #9
    newton0038
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    Odds are -113 and -114 for the Booker prop. But yet pay the same, whats up there?

  10. #10
    murkyz
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    Quote Originally Posted by newton0038 View Post
    Odds are -113 and -114 for the Booker prop. But yet pay the same, whats up there?
    No idea, I am used to the european odds.

    Using this http://oddsconverter.co.uk/ both american odds -113 and -114 are @1.88

    One of my screenshot is from months ago tho but they seem to be the same european odds, idk whats the formula to convert

  11. #11
    murkyz
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    I asked them to payout my winnings and they closed my account again... I dont understand

    I got this email:


  12. #12
    moojoo
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    Murkyz wait for sbr to get hold on your complaint. They will help you.

  13. #13
    Pinoy-T-X
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    Did you find out why they didn’t pay you?

  14. #14
    murkyz
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    Quote Originally Posted by Pinoy-T-X View Post
    Did you find out why they didn’t pay you?
    No, I am waiting for help

  15. #15
    Pinoy-T-X
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    Quote Originally Posted by murkyz View Post
    No, I am waiting for help
    I hope you can get answers soon, man.

  16. #16
    darunners2390
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    CRSport closed my account after i won almost$18000 and no respond from Them why they would close my account . I emailed SBR last week and no respond from them too. Crazy stuff

  17. #17
    murkyz
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    I am still waiting

  18. #18
    sNoWmAn2169
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    Perhaps I am overstepping my bounds, but I am thinking they see that 500 dollar bet as a fraudulent wager. The prior wagers of 50 or less pale in comparison. This is given that it was a player prop as well, idk too many people betting 50 here and there then putting up 500 on Devin Booker.

  19. #19
    icon
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    Quote Originally Posted by sNoWmAn2169 View Post
    Perhaps I am overstepping my bounds, but I am thinking they see that 500 dollar bet as a fraudulent wager. The prior wagers of 50 or less pale in comparison. This is given that it was a player prop as well, idk too many people betting 50 here and there then putting up 500 on Devin Booker.
    nonsense

  20. #20
    sNoWmAn2169
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    Icon, do you think they are merely screwing OP over then? I've honestly yet to make a prop bet, and may never if people are screwed over on them frequently.

  21. #21
    Pinoy-T-X
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    Any closure to this case yet?
    I hope you get answers, man

  22. #22
    murkyz
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    Quote Originally Posted by sNoWmAn2169 View Post
    Icon, do you think they are merely screwing OP over then? I've honestly yet to make a prop bet, and may never if people are screwed over on them frequently.
    I bet A LOT on NBA props and this is the only time that I dindt get paied my winnings on major bookies. Sometimes I got limited but I still got paied.

    Quote Originally Posted by Pinoy-T-X View Post
    Any closure to this case yet?
    I hope you get answers, man
    No answers yet.

    My account is still frozen and they dont answer me back

    I dont get how this bookie is listed on the top 5

  23. #23
    bonz
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    Scary stuff. What did SBR find out about this?

  24. #24
    murkyz
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    Quote Originally Posted by bonz View Post
    Scary stuff. What did SBR find out about this?
    No idea, I am still waiting

  25. #25
    relaaxx
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  26. #26
    NotJJGold
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    Hello,

    I have two questions:

    1)Have you ever deposited $500 at betonline before March 5th?
    2)Have you ever done a ********** with any online sportsbook-if you are not familiar with the word ********** it means made a deposit into a sportsbook and then called your bank later and told them to cancel the deposit.

    SBR how about WTFU here. SCOTUS is generally being viewed as BAD for the offshores-not doing anyone in the industry any service here by taking your grand old time.

  27. #27
    michael777
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    Another obvious scammer,stop taking shots at books son,that is a no no,and I HATE BETONLINE!!

  28. #28
    Jerm3462
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    SBR answer the OP.

  29. #29
    NotJJGold
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    Quote Originally Posted by michael777 View Post
    Another obvious scammer,stop taking shots at books son,that is a no no,and I HATE BETONLINE!!
    Exactly, just like NAB-Bill, WSEX-Steve, AG-Charlie, Blue Marlin-Reggie, Directbet-Matt GC-Moron, Cascade=Lenny and on and and on.
    Just like them there was Mikeycash shilling for every stiff book ever known to mankind.

  30. #30
    michael777
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    100% correct

  31. #31
    NotJJGold
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    More like 10,000%, that is why you are here at SBR.
    Found many places that offers scammers the option of making good after the bets won like what happened here?
    Me either.
    Last edited by NotJJGold; 06-05-18 at 03:46 PM.

  32. #32
    murkyz
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    Quote Originally Posted by NotJJGold View Post
    Hello,

    I have two questions:

    1)Have you ever deposited $500 at betonline before March 5th?
    2)Have you ever done a ********** with any online sportsbook-if you are not familiar with the word ********** it means made a deposit into a sportsbook and then called your bank later and told them to cancel the deposit.

    SBR how about WTFU here. SCOTUS is generally being viewed as BAD for the offshores-not doing anyone in the industry any service here by taking your grand old time.
    1) No

    2) No

    Quote Originally Posted by michael777 View Post
    Another obvious scammer,stop taking shots at books son,that is a no no,and I HATE BETONLINE!!
    I dont get why you are calling me a scammer

    Or did I missunderstood your post?
    Last edited by murkyz; 06-05-18 at 05:56 PM.

  33. #33
    mfins
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    Quote Originally Posted by murkyz View Post
    1) No

    2) No



    I dont get why you are calling me a scammer

    Or did I missunderstood your post?
    He is calling you a scammer because he thinks he is a big shot and, likes to make rash and unfounded statements with little or no facts. He gets off on belittling people behind a keyboard while being anonymous. He also has some odd fascination with calling people "Son". I guess, its meant to be condescending while boosting his own ego....... Or maybe Daddy issues?? Anyway, murkyz ignore him...

  34. #34
    murkyz
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    Quote Originally Posted by sNoWmAn2169 View Post
    Perhaps I am overstepping my bounds, but I am thinking they see that 500 dollar bet as a fraudulent wager. The prior wagers of 50 or less pale in comparison. This is given that it was a player prop as well, idk too many people betting 50 here and there then putting up 500 on Devin Booker.
    There was no prior bets to the 500$ one.

    I only wanted to take the nba prop then withdraw. The page told me to wait 1 week until I could withdraw to my card so I made a few drunk/fun bets with the money while I waited to withdraw

  35. #35
    sNoWmAn2169
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    Idk man. It is odd that SBR hasn't replied yet. I mean its not like you won a million dollars, could be bad PR if they stiff you for a legit thousand. Just can't help but to wonder if you are a buddy of Devin Booker lol.

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