1. #1
    lonnie55
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    Anybody else log-in problems on RichCasino.com?

    Not able to log-in for hours, CS not answering

  2. #2
    Optional
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    I dont have an account but the login form tells me the details i entered are wrong.

  3. #3
    lonnie55
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    Thanks Opti. In my case the login form just reloads for a second but nothing happens. No error message or something. Let's hope this is just a temporary technical issue.

  4. #4
    Optional
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    I guess you have done the clear cache and history thing?

  5. #5
    lonnie55
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    Quote Originally Posted by Optional View Post
    I guess you have done the clear cache and history thing?
    plus cookies, three different browsers in normal and private mode, two different devices, router reset, cell phone with 4G connection. all that stuff yes

  6. #6
    Optional
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    Sent them an email too. I'll let you know if they respond.
    Points Awarded:

    lonnie55 gave Optional 1 Betpoint(s) for this post.


  7. #7
    lonnie55
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    Still not able to log in, no answer from CS

    @Optional: Did you get an answer?

  8. #8
    Optional
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    Quote Originally Posted by lonnie55 View Post
    Still not able to log in, no answer from CS

    @Optional: Did you get an answer?
    No

    I'll try following them up.

  9. #9
    lonnie55
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    just a short update: after submitting a complaint to AskGamblers today I received a phone call and things got sorted out. They didn't let me know what the problem was but I'm able to log-in again.

  10. #10
    Optional
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    Quote Originally Posted by lonnie55 View Post
    just a short update: after submitting a complaint to AskGamblers today I received a phone call and things got sorted out. They didn't let me know what the problem was but I'm able to log-in again.
    Glad to hear it Lonnie.

    They didn't answer either of my emails from an sbr address.
    Points Awarded:

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  11. #11
    lonnie55
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    Nevermind, thanks for your help

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