1. 01-20-18 11:41 AM #1
    luca777s
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    Betrally Help

    Hello,

    my fund on betrally are voided. The amount 5.200€+ for terms and conditions. Only the original deposit (800€ done with skrill was refunded).
    The other amount no, without no explanation or similar. Hope to have your help, cause it's frustrating.

    Luca
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  2. 01-20-18 11:50 AM #2
    Optional
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    Hi Luca.

    If you fill out a Sportsbook Complaint form we can try reaching out to them about it for you.
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  3. 01-20-18 11:53 AM #3
    luca777s
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    Quote Originally Posted by Optional View Post
    Hi Luca.

    If you fill out a Sportsbook Complaint form we can try reaching out to them about it for you.
    Hello,

    I wrote 2 times, but no help.
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  4. 01-21-18 12:23 PM #4
    luca777s
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    Quote Originally Posted by Optional View Post
    Hi Luca.

    If you fill out a Sportsbook Complaint form we can try reaching out to them about it for you.

    There is someone that takes care about complaints or not? Just to know, made a complaint 3 different times.
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  5. 01-22-18 10:34 AM #5
    Underdog5229
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    Quote Originally Posted by luca777s View Post
    There is someone that takes care about complaints or not? Just to know, made a complaint 3 different times.
    SBR take a while (sometimes 10-14 days or more) to get your complaint going. Just be patient and sbr will take care of you as best as they can.
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  6. 01-23-18 12:57 PM #6
    luca777s
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    Quote Originally Posted by Underdog5229 View Post
    SBR take a while (sometimes 10-14 days or more) to get your complaint going. Just be patient and sbr will take care of you as best as they can.
    One was done 2 months ago, when my account was blocked and 0 replies, none took care about.
    It's the only way that i can have an help against Betrally, cause there is no chance with them. And i don't have dissrespected their T&C, so to see void an amount of 5.000€+ it looks like a scam to me.
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  7. 02-03-18 10:38 AM #7
    luca777s
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    Hey, made 3 complaints, 0 help or feedback.
    It's possible to know something about?

    Quote Originally Posted by Optional View Post
    Hi Luca.

    If you fill out a Sportsbook Complaint form we can try reaching out to them about it for you.
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