1. #1
    grs123
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    pinnacle limit and cancel bets for no reason or a ridiculous reason

    i have been using pinnaclesports for 10 years and am shocked at the reason they cancelled 4 bets i placed ingame on the nba.

    Ticket Accepted Decided Type Description WagerPrice Stake +/-
    810551523-1
    1
    5:53pm 23-Jan-18 23-Jan-18 Basketball
    Total Points
    Sacramento Kings/Orlando Magic (U 213.5) for Game. 1.729 857.00 Cancelled
    105 - 99
    Live NBA
    Bet Information
    Wager Cancelled - Tue Jan 23 18:01:23 PST 2018: Your bet was placed in fraudulent manner circumventing our betting limits and system regulations.
    810551547-1
    2
    5:54pm 23-Jan-18 23-Jan-18 Basketball
    Total Points
    Sacramento Kings/Orlando Magic (U 212) for Game. 1.628 768.00 Cancelled
    810551989-1
    3
    5:57pm 23-Jan-18 23-Jan-18 Basketball
    Total Points
    Sacramento Kings/Orlando Magic (U 211) for Game. 1.826 755.00 Cancelled
    810552003-1
    4
    5:58pm 23-Jan-18 23-Jan-18 Basketball
    Total Points
    Sacramento Kings/Orlando Magic (U 212.5) for Game. 1.813 755.00 Cancelled
    105 - 99
    Live NBA
    Bet Information
    Wager Cancelled - Tue Jan 23 18:01:23 PST 2018: Your bet was placed in fraudulent manner circumventing our betting limits and system regulations.








    i then checked my emails and saw that the day before they sent me this
    Dear Client,



    All wagers should be placed in good faith and not to manipulate lines.

    You are no longer allowed to place wagers on NBA live.



    i have used alot of ingame bookies like sbobet betcris 188bet sportsbetting.ag and done ingame the same way always taking things more than once ingame if the situations right and never had to worry about if im taking it to much.
    Whenever i do ingame i will do something like place a bet on the under and if i like it i will take it again. Sometimes i will hedge and take the over if things arent going my way. As you can see by the bets i placed above i took the under 4 times because it was a good situation. Now if they started to make the shots i might hedge or i might not but whats that got to do with the bookie what i take and dont take. Theres absolutely nothing wrong with that. But to get a email thinking im doing fraudulent activity or line manipulation is sort of a insult as i never do that i simply take a line over under and sometimes hedge and never purposely manipulate lines or totals.

    so my question is in all my year of betting ive never seen a bookie think its fraudulent to take a bet and hedge and then cancel a bet and is that even allowed?

    i checked there rules and terms and conditions and see nothing about that.

    I never heard of this at any sportsbook saying if u take something to many times that they can cancel bets. Pinnacle are meant to be famous for allowing high limits and arbitage bettors..yet if u take something more than once now they can cancel bets or not even let you take anything at all. what a joke.

    Last edited by grs123; 01-24-18 at 05:01 PM.

  2. #2
    magaman
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    Given the information you provided - seems you are playing within the rules.

    I would message back to them and ask specifically why they deem this to be manipulative.

  3. #3
    magaman
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    If you get a hassle it may be time to take your business somewhere else. Pinny is a very good book, but there are other options just as good imo

  4. #4
    michael777
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    I don't see anything you did wrong

  5. #5
    JaimeMiro
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    Problem is you've just provided a snapshot of what you 'thought' was the trigger... It might have been something else entirely or a false flag in their system. Only Pinny clear it up, then you can decide to file a report. Once had an issue with withdrawal; was stuck in a loop, "you didn't deposit via Neteller/Skrill"...

  6. #6
    rangerz2478
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    Definitely more to this story than has been given

  7. #7
    grs123
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    nothing more to it. Nothing to do with id or anything. They sent the reason why. I have been using them for over 10 years doing live betting and never had a problem with them.

    the reason they gave was to do with how i do my betting.

    Dear Client,



    All wagers should be placed in good faith and not to manipulate lines.

    You are no longer allowed to place wagers on NBA live.



    pinnacle are known for being good for reasons like this

    An unlimited number of bets can be placed consecutively (i.e. if you bet the maximum limit for a line, once that bet is confirmed you are taken back to the odds screen and can make additional bets on the same line). This allows some arbs to be even more profitable.

    i use bookies like sbobet all the time and take bets as many times as i like.

    pinnacle seem to have a problem with how i take a under maybe 5 times then hedge and take over thinking im doing line manipulation. however i dont do that i just take over unders lines and hedge whenever i want and no bookie should be able to say u can and cant place bets howveer many times you want.

  8. #8
    Optional
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    Quote Originally Posted by grs123 View Post
    pinnacle seem to have a problem with how i take a under maybe 5 times then hedge and take over thinking im doing line manipulation. however i dont do that i just take over unders lines and hedge whenever i want and no bookie should be able to say u can and cant place bets howveer many times you want.
    If you do the same process each time I am not really surprised they accuse you of manipulation honestly.

    But you are welcome to send in a sportsbook complaint form if you would like SBR to try and follow up on this for you.

  9. #9
    michael777
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    how is he manipulating?? He is betting updated and correct lines,makes no sense that he is accused of manipulating? He is betting,nothing wrong with that .You can not manipulate a correct spread
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: grs123

  10. #10
    grs123
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    I dont manipulate lines. Line manipulation would be like putting 3000 on a over then when it jumps 2 points taking under. The way pinnacle do odds ingame it wouldnt be suitable because the odds change alot to 1.67 etc and you would lose because of juice. Im capped at pinnacle to about 900 so if i take something and i want to put more on i have to put on another 900 to be able to make a decent profit. So due to there limits they think that because i keep taking things that im manipulating lines when its them setting such silly limits thats making me have to keep taking things more than once.


    Ive always hedged if i do ingame at many bookies and had no problem. Say a bad team leads by 16 ill take -5.5 for 800 800. if the other team catches up and the lines around 5.5 i may hedge or i may not.

    So anyone that takes a bet then decides to hedge can be accused of manipulation if you take it to many times. If you take a over twice then hedge twice thats ok. Yet if u take it four times and hedge four times they think thats maniplation. i never even knew that you could be banned from betting because of that. To find out that of all bookies pinnacle is the one that done that after betting for so long was something i had to post about.

    I wont be using them for ingame anymore on nba( its only for nba). i wont be emailing them about it either as now i know they check up on peoples accounts and dont like people betting how they like. i dont need to be doing nba live betting with a bookie thatll cancel bets because i took something to many times like the one i posted above. Knowing that ill stick to bookies where i can place a bet when i like and hedge when i like.
    Last edited by grs123; 01-24-18 at 09:30 PM.

  11. #11
    Optional
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    Quote Originally Posted by grs123 View Post
    I dont manipulate lines. Line manipulation would be like putting 3000 on a over then when it jumps 2 points taking under. The way pinnacle do odds ingame it wouldnt be suitable because the odds change alot to 1.67 etc and you would lose because of juice. Im capped at pinnacle to about 900 so if i take something and i want to put more on i have to put on another 900 to be able to make a decent profit. So due to there limits they think that because i keep taking things that im manipulating lines when its them setting such silly limits thats making me have to keep taking things more than once.


    Ive always hedged if i do ingame at many bookies and had no problem. Say a bad team leads by 16 ill take -5.5 for 800 800. if the other team catches up and the lines around 5.5 i may hedge or i may not.

    So anyone that takes a bet then decides to hedge can be accused of manipulation if you take it to many times. If you take a over twice then hedge twice thats ok. Yet if u take it four times and hedge four times they think thats maniplation. i never even knew that you could be banned from betting because of that. To find out that of all bookies pinnacle is the one that done that after betting for so long was something i had to post about.

    I wont be using them for ingame anymore on nba( its only for nba). i wont be emailing them about it either as now i know they check up on peoples accounts and dont like people betting how they like. i dont need to be doing nba live betting with a bookie thatll cancel bets because i took something to many times like the one i posted above. Knowing that ill stick to bookies where i can place a bet when i like and hedge when i like.
    I didn't say you were. Just that IF YOU FOLLOW THE SAME PATTERN YOU DESCRIBED REGULARLY, it's not difficult to see why they might think you are trying to. Particularly if it makes their system act in un-intended ways.

    Anyway, let's see what SBR finds out for you.

  12. #12
    jtoler
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    Dang, what gives.

  13. #13
    Alfa1234
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    Quote Originally Posted by michael777 View Post
    how is he manipulating?? He is betting updated and correct lines,makes no sense that he is accused of manipulating? He is betting,nothing wrong with that .You can not manipulate a correct spread
    Off course you can, their small limit markets are being manipulated all the time. Each limit bet reduces the odds...hence increases the odds for the opponent (and will change the line if you it bet enough times). Just check out Phillipino basketball or Bulgarian basketball.

    I'm surprised these fairly small wagers were a problem for them though...the limits are way, way higher and bets around 800€ are in no way enough to manipulate a line consistently.

  14. #14
    grs123
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    They just sent this email. I never messaged them about this so maybe they somehow found out i posted about it here.

    Dear client,


    We have determined that your NBA Live wagering was incorrectly flagged as problematic.

    You are now welcome to wager on all products, including NBA Live as you see fit.

    We apologize for the inconvenience this has caused."

    If there are any issues or questions, please let me know.

  15. #15
    littlekona
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    Quote Originally Posted by grs123 View Post
    They just sent this email. I never messaged them about this so maybe they somehow found out i posted about it here.

    Dear client,


    We have determined that your NBA Live wagering was incorrectly flagged as problematic.

    You are now welcome to wager on all products, including NBA Live as you see fit.

    We apologize for the inconvenience this has caused."

    If there are any issues or questions, please let me know.

    Very good news....so they graded them as winners then right?

  16. #16
    michael777
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    good news,and obviously the right thing to do

  17. #17
    grs123
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    Those bets are still cancelled. Payout would be about $2000. I'd rather lose the 2000 than have them start thinking about flagging my account again. Thats why i didnt message them about them cancelling the 4 bets in incase they just close my account altogether. I have been capped at maybe 30+ bookies. Due to limits i'm only able to use 3 bookies for live betting so will let it slide.

  18. #18
    littlekona
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    Quote Originally Posted by grs123 View Post
    Those bets are still cancelled. Payout would be about $2000. I'd rather lose the 2000 than have them start thinking about flagging my account again. Thats why i didnt message them about them cancelling the 4 bets in incase they just close my account altogether. I have been capped at maybe 30+ bookies. Due to limits i'm only able to use 3 bookies for live betting so will let it slide.
    Based on the email they sent it would seem that those wagers are valid...2k is big amount at least for me...I’d def pursue to try to get that payout which they acknowledged in email was flagged incorrectly....

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