1. #1
    jrjay93
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    Bovada live bet

    Has anyone ever had a live bet cancelled with Bovada? I hit on a live bet that was +1600 I only put $10 on it but when I logged back into account it said wager was canceled. When I called Bovada the rep stated “oh it was a system error”. What kind of b.s is this? Just wanted to see if this has happen to anyone else and was there any resolution?

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  2. #2
    Optional
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    Quote Originally Posted by jrjay93 View Post
    Has anyone ever had a live bet cancelled with Bovada? I hit on a live bet that was +1600 I only put $10 on it but when I logged back into account it said wager was canceled. When I called Bovada the rep stated “oh it was a system error”. What kind of b.s is this? Just wanted to see if this has happen to anyone else and was there any resolution?
    If it was a palpable error then all books have it in their terms these will be cancelled.

    Was +1600 obviously incorrect odds?

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  3. #3
    rangerz2478
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    What was the bet?

  4. #4
    jrjay93
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    It was a live bet with Michigan +1600 when they were losing at beginning of game

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  5. #5
    jrjay93
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    Quote Originally Posted by Optional View Post
    If it was a palpable error then all books have it in their terms these will be cancelled.

    Was +1600 obviously incorrect odds?
    I get what you saying but it pissed me off because awhile back I was live betting and wager same bet 3 times in error and called them to cancel out error wager and rep over the phone told me once a live bet is locked in it can’t be canceled. Now that the shoe is on the other foot all I get is oh I’m sorry but that was a system error

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  6. #6
    rangerz2478
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    Quote Originally Posted by jrjay93 View Post
    It was a live bet with Michigan +1600 when they were losing at beginning of game
    Well I know it wasn't Michigan football as they were up 28-0 so I assume you mean Michigan basketball who were 22.5 pt favorites over Central Michigan? +1600 early in the game as a 22.5 pt fave?

    A thread was made to complain about them cancelling this? Cmon man.

  7. #7
    rangerz2478
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    Quote Originally Posted by jrjay93 View Post
    I get what you saying but it pissed me off because awhile back I was live betting and wager same bet 3 times in error and called them to cancel out error wager and rep over the phone told me once a live bet is locked in it can’t be canceled. Now that the shoe is on the other foot all I get is oh I’m sorry but that was a system error
    This is nowhere near a "shoe on the other foot" situation.

  8. #8
    Optional
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    Quote Originally Posted by jrjay93 View Post
    I get what you saying but it pissed me off because awhile back I was live betting and wager same bet 3 times in error and called them to cancel out error wager and rep over the phone told me once a live bet is locked in it can’t be canceled. Now that the shoe is on the other foot all I get is oh I’m sorry but that was a system error
    I get the frustration. Books do seem to have it all their way. But if it was an obvious error and cancelled before the game it is a normal rule and not much we can do. If it wasn't cancelled until post game, then they should payout at the "correct" odds.

    Personally I think books should be more pragmatic about it and at least offer a small freeplay when they stuff up, to take a little responsibility and basically 'apologize' for their error. But I think most see the tough stance on it as needed to avoid attracting shot takers.

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  9. #9
    jrjay93
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    Quote Originally Posted by Optional View Post
    I get the frustration. Books do seem to have it all their way. But if it was an obvious error and cancelled before the game it is a normal rule and not much we can do. If it wasn't cancelled until post game, then they should payout at the "correct" odds.

    Personally I think books should be more pragmatic about it and at least offer a small freeplay when they stuff up, to take a little responsibility and basically 'apologize' for their error. But I think most see the tough stance on it as needed to avoid attracting shot takers.
    It was a live bet made during the Michigan basketball game. I actually made two bets one was on the line which was +18.5 and the other was a moneyline bet. The +1600 bet was canceled once Michigan came back and took lead but the other bet was canceled until game was over. The only reason I was mad about the situation was due to prior incident were I made a live bet and the bet was made 3times in error and was told once live bets are made they can’t be canceled.

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  10. #10
    jrjay93
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    1711792985059
    Placed byWeb

    Single #1711792985059(Outcome: Canceled - System Error)
    Basketball - College Basketball - Moneyline
    Central Michigan @ Michigan
    Michigan +1600 Nov 13, 2017 7:00 PM





    Date settled: Nov 14, 2017 12:32 AM



    $10.00
    $160.00

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  11. #11
    jrjay93
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    #1711792980455
    Placed byWeb

    Single #1711792980455(Outcome: Canceled - System Error)
    Basketball - College Basketball - Point Spread
    Central Michigan @ Michigan
    Michigan 18.5 (-125) Nov 13, 2017 7:00 PM





    Date settled: Nov 14, 2017 12:40 AM



    $10.00
    $8.00

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  12. #12
    jrjay93
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    Quote Originally Posted by rangerz2478 View Post
    This is nowhere near a "shoe on the other foot" situation.
    How when their system obviously glitched before when I was live betting and made a bet 3 times and I called to have the other 2 bets canceled I was told live bets can not be canceled and are final. Now from their stance this was a system glitch but we are going to cancel this bet. And before you I ask I called before the game was over to cancel the 3 bet error that was made before.

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  13. #13
    rangerz2478
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    Quote Originally Posted by jrjay93 View Post
    How when their system obviously glitched before when I was live betting and made a bet 3 times and I called to have the other 2 bets canceled I was told live bets can not be canceled and are final. Now from their stance this was a system glitch but we are going to cancel this bet. And before you I ask I called before the game was over to cancel the 3 bet error that was made before.
    The bets you made here are the epitome of a bad line. Both lines were flipped on a massive favorite and there isn't a single sportsbook in the world who wouldn't cancel those. Had you bet the -18.5 side who should've been +18.5 and they refused to cancel, then that is definitely wrong of the sportsbook and would fit the situation.

    The system glitch allowing 3 bets would be frustrating for sure but its apples and oranges.

  14. #14
    jrjay93
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    Quote Originally Posted by rangerz2478 View Post
    The bets you made here are the epitome of a bad line. Both lines were flipped on a massive favorite and there isn't a single sportsbook in the world who wouldn't cancel those. Had you bet the -18.5 side who should've been +18.5 and they refused to cancel, then that is definitely wrong of the sportsbook and would fit the situation.

    The system glitch allowing 3 bets would be frustrating for sure but its apples and oranges.
    At this point I’m in lay off mode deciding on if I’m going to join another book or not
    Last edited by jrjay93; 11-15-17 at 05:31 PM.

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