I request a payout on October 21, 2017 using instadebit. I have cash out many time, it usually take 2 days & it literally take 30min - 2hr for Pinnacle using the same payment method.
After 2 days have pass, I contact live help.
Live Help: payout take 3-5 business day, so wait another 3 business day.
Me: 5 business day have pass I have not receive my fund.
Live Help: let me check with payment department. Your fund is stuck in the system.
Me: did payment department fixed it?
Live Help: I don't known, they didn't tell me but ask you to wait 3-5 business day
Me: ok I am a patience man.
Me: 5 business day have pass, I still not have receive my fund.
Live Help: your fund is stuck in the system but it could be your bank side that cause the hold up.
Me: it is not the bank, it is e-wallet & Pinncale, Sport Interaction cash out is fine using instadebit..
Live Help: ok, let me check with payment department. We need 24-48 to investigate.
Me: 3 days later, 72hr+ later I get nothing from William Hill or SBR. 3g is stuck in never land.
Me: Ok going to use Lvie Help to check again. 30 min wait, no agent available. Initiate another Live Help, 30 min pass, no agent is available.
This is SBR A+ book, I beg the differences.
What to do?