1. #1
    winner9
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    betove1.com closed bookmaker

    Dear SBR,

    Here I wanted to tell you about my experience with your bookmaker betove1.com .
    The bookmaker refuses to pay to his customers from long time ago although they accept deposits to same methods which I don’t get how it happens.
    How we begin?
    On 8th October the website wasn’t active for withdrawal and they said that they have maintenance with the withdrawal methods which is to understand and they gave date at 15th October that it will be solved finally. Just 2 days and once again they began with their messages. At 18th October once again it happened and they said finally at 23th October they will solve it for sure and if the first plan fails, they will have B plan for reserve which was for them just.
    And what happened today?
    They told that they are stopping deposits and withdrawals to Turkish customers which I don’t get as they got deposits in this period but they didn’t paid some cent to their customers.
    Is easy to deposit to ecopayz for sure and they can use all of the European customers for deposit.
    And now they have closed the website and we can’t do anything.
    There is link of their licenseprovider. I was in touch with them and they told that they will contact betove but later I didn’t get some update.
    https://validator.curacao-egaming.co...in=betove1.com
    I will be happy if we can solve it finally as I have big amount inside of the bookmaker.
    Take care


    P.S. Submitted already a complaint about the issue.I hope you can contact the licenseprovider for me and they can solve it as soon as possible.

  2. #2
    SBR Genie
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    Hi winner9,

    Thank you for sharing your experience with the board.

    Your filed complaint will now be assigned to one of the SBR analyst, I tired to search the book and got an error to the site, hope we can get an answer from them. We'll update this thread as soon as we have the available information to share. Thanks

  3. #3
    winner9
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    Thanks Genie,

    As said the bookmaker can't be opened from yesterday.
    Hope the licenseprovider can do something .

  4. #4
    winner9
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    info@betove.com is the mail of the bookmaker btw.
    But i don't know if by stopped domain, the email is working.
    Take care

  5. #5
    Optional
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    Google's cache shows the site was online yesterday, 13 Nov 2017 08:25:41 GMT.

    I wonder if they really have closed the site down, or it's just temporary.

  6. #6
    winner9
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    No idea Optional as said.
    Yesterday was down and than wasn't opened again .

  7. #7
    winner9
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    some update about this case?
    Thanks.

  8. #8
    Optional
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    Quote Originally Posted by winner9 View Post
    some update about this case?
    Thanks.
    You should hear from a dispute analyst soon.

  9. #9
    winner9
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    Is there some update about the case?
    Take care

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