So today i placed a bet on Cloud9 ( Cloud9 vs BIG ) CSGO Major on Bet365.
All was going well until the point were the players were disconnected from the server in the middle of the 19 round.
Causing the round to be replayed.
According to bet365 rules on E-Sports : All in-play bets on the affected match or map will be void unless the outcome is already determined, and the replayed match or map will be treated as a separate entity.
Despite this rule bet365 settled my bet as Lost ( Big did actually win the match AFTER the replay, so my bet should have been voided anyway.)
Already tried talking with Bet365 chat and email but wasn't able to get my stake back.
What should i do ?

Video Proof :
https://youtu.be/c4GFXHNVbbs?t=1584