Originally Posted by
evo34
It is a pretty weird policy, though. Essentially: "we don't care who you are unless you do something we deem suspicious, in which case we will hold your funds indefinitely until you tell us who you are and prove it." Unless they have real reason to suspect that the account has been stolen, they should just pay out and close the account. It would be one thing if they were a licensed bookmaker and were freezing the account to let the authorities handle it, but that's not the case.
Also, the rule against multiple accounts does not jibe well with what support tells you. Namely, they say if you have any concern about privacy (API users and market-makers being able to track your bets via your ID), simply make a new account for each bet -- which is absurd on many levels. Or if you want to change the BTC deposit address, they suggest making a temp. account and then sending the funds to your first account.
I think it's just lack of experience on their end more than anything else. I have no reason to believe anything bad is going on at Fairlay, but I also don't think it's the most professional outfit you'll find either. They haven't really figured out whether to offer true anonymity or not, and as a result, they have some ill-defined and inconsistent policies in place.