I been with 5dimes for over 12 years. Same email and everything. When they sent out that bad check that bounced it got me worried. They made much communication on the check via my email and said it would take 5-10 business days. Ok ill wait it out. Now i wanted to get bitcoin and I felt they were dragging their feet on the matter as I checked in twice because I havent received any other email other then the one claiming that its pending and I should receive another for authorization. Never received the email within 24 hours so I checked in and they told me up to 48 hours check back 48 hours they told me I didnt activate the DBA on my account lol. Ok i activated that and they told me I would be getting a email. Ok well after all the emails they sent they said my email may give me problems because it's aol which i had for over 12 years. Never had a problem with my email ever. I never heard so many excuses to not pay someone in my life. This is a nightmare.