1. #1
    malikreten
    malikreten's Avatar Become A Pro!
    Join Date: 04-27-17
    Posts: 9
    Betpoints: 326

    Problem with 1Bet2Bet

    Hello everyone

    over a month ago 1Bet2bet just closed my account day after I submitted for a partial withdrawal... Since then I wrote several e-mails to their info and security teams but had not a single answer... For all that time I also spoke with their chat live support, their reactions were: closing chat window, addressing me to send e-mails over and over again, telling me I will have money on my Neteller account very soon but that never happened (I saved our e-mail correspondence)

    any advice or help would be greatly appreciated

    best regards

  2. #2
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 30,275
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    If you would like to fill in a Sportsbook Complaint form SBR can try reaching out to them for you.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  3. #3
    malikreten
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    Join Date: 04-27-17
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    Anyone else had any problems with them? Have you managed to get in contact?

    best regards

  4. #4
    malikreten
    malikreten's Avatar Become A Pro!
    Join Date: 04-27-17
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    I got some news regarding my dispute with 1Bet2Bet...
    10 days ago they unlocked my account, cancelled pending withdrawal so I could submit for full balance payout, even told me it is gonna need 5 working days until I get my money but after that nothing happened...
    maybe just a glimpse of good will towards me

  5. #5
    malikreten
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    News from 1Bet2Bet... they closed my account again without paying me ofc
    I am tying to contact holder of Montenegro gambling licenses but so far nothing

    best regards

  6. #6
    malikreten
    malikreten's Avatar Become A Pro!
    Join Date: 04-27-17
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    I finally got my pending withdrawal, hope they will send me my remaining balance as well
    Points Awarded:

    Optional gave malikreten 2 Betpoint(s) for this post.


  7. #7
    malikreten
    malikreten's Avatar Become A Pro!
    Join Date: 04-27-17
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    This is an e-mail regarding info that 1Bet2Bet has Montenegro license...

    Dear Aleksandar Tanaskovic,

    Thank you for your message.
    We would like to inform you, our company do not have any connection with the mentioned website.
    If you see the name of our company on the website, then please let us know and we are going to warn them to remove the misleading information.

    Yours sincerely,

    Player Protection Team
    E-Gambling.com Limited
    Email | Website
    online.e-gambling.com
    Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s), are confidential and may be privileged. If you are not the intended recipient you are hereby notified that any review, retransmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient please notify the sender immediately by return e-mail and delete this message and any attachments from your system.

  8. #8
    malikreten
    malikreten's Avatar Become A Pro!
    Join Date: 04-27-17
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    Betpoints: 326

    Update after few months...

    they unlocked my account and almost fully paid me out (there is an error regarding one payment via Skrill)
    it was a long ride, but some good news at the end

  9. #9
    SBR Tracy
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    Join Date: 08-15-17
    Posts: 319

    Quote Originally Posted by malikreten View Post
    Update after few months...

    they unlocked my account and almost fully paid me out (there is an error regarding one payment via Skrill)
    it was a long ride, but some good news at the end
    Great to know then malikreten! We, here at SBR are happy knowing your complaints has been resolved. Thank you for your time and patience. And thank you for updating us!

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