1. #1
    greek_gambler
    greek_gambler's Avatar Become A Pro!
    Join Date: 08-30-10
    Posts: 19

    novibet??

    this new (?) book is offering 100% deposit bonus
    it is novibet.com
    anybody knows anything about them?
    they are not on sportsbook rating list

  2. #2
    jimbo747
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    Join Date: 07-01-10
    Posts: 149
    Betpoints: 24

    They're ok. bonus isn't that great now since the well known advantage play forums got hold of it. Odds ok, few out of lines but far better sites and bonuses out there.
    Isle of man licence, which makes a nice change from the usual crap popping up from malta or costa rica.

  3. #3
    greek_gambler
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    Join Date: 08-30-10
    Posts: 19

    can you teel me one that has 100% bonus so i can sign there??
    i also dont like those like greek and jamaica because they target mostly people from th states.i mean their sites are mumbo jumbo to me.
    i also am registered to unibet, bet365, betsson and expekt

  4. #4
    kotsos
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    Join Date: 06-15-12
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    Be very careful with Novibet (www.novibet.com). The worst betting company ever!

    First, they give you bonus up to 100 euros if you deposit the double amount of money and they ask you to reach 5 times the amount of the deposit plus the bonus you get. For example, if you deposit 200 euros, you get 100 euros bonus and you have to reach (200+100)x5=1500 euros on betting.

    The fraud is that they let you play 1-2 unrestricted bets and then they limit your account to 10-20 euros max per bet! As a result, it is almost impossible to reach the 1500 euros!

    When speking with customer support using live chat, they claim that everything is legal according to their terms and conditions!

    STAY AWAY!!! There is also a clone of this f..ing page: www.statusbet.com. It is the same company with different interface.

  5. #5
    Bass386
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    Join Date: 03-29-12
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    Be careful. When you lose your first bet ok, but when you winning some money, you can't claim the bonus rules and conditions.

  6. #6
    Novibet
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    Join Date: 06-25-12
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    Gents
    My name is Giorgos and I am the customers relations manager at novibet.com.
    We are very responsive to customers complaints as we want to maintain our good reputation as a company.
    The case above came a bit late to our attention since we did not have a formal complaint either from the player or from SBR.
    There are indeed cases where it will be hard for someone to fulfil the rollover requirements.
    In that case we can void the bonus and the customer can withdraw the remaining balance.
    Novibet has a an IOM license, that means that, unlike other jurisdictions, our players balance is being checked by a 3rd party on a daily basis to ensure we always have the funds in our bank and our software has been tested by the most reputable testing house.
    In addition we have developed an interface that is extremely easy to find and place your bet, we have competitive odds on the big European teams and deposits and withdrawals are free of charge.

  7. #7
    geroell
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    Join Date: 07-17-12
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    @Giorgos, Customer Relations Manager:

    In every thread of complaints in this forum the same text. Here is my case:

    Initial deposit 100€, Bonus 50. I placed in total 16 bets in one month, won 7, lost 9. Rollover was done more than two times of the requirements. Balance after 1,5 months was 420 something.

    I was already limited so I decided to withdraw.

    Email from novibet after sending the ID documents:

    Dear Mr. Rxxxxx,


    Please note that the first deposit bonuses was deducted from your account on our regulation which you accepted when you registered with our company.


    Our bonuses are intended for recreational players only. Professional players or players considered to be abusing the bonus system, do fraud or any other activity that could damage our company by any means may, in our sole discretion, have their bonuses revoked.




    Please request again your withdraw.


    Kind regards,

    Novibet support.



    It΄s an interesting logic: Player loses his initial deposit --> player is recreational player
    Player wins a small amount --> player is a professional player and abusinng the bonus

    Now I am waiting for your statement, Giorgos.

  8. #8
    Novibet
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    Join Date: 06-25-12
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    Dear geroell,

    The reason you had your bonus removed is because you were marked by the trading department as arber. According to the terms and conditions:

    10. Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus, enhanced payments, free bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, novibet reserves the right to reclaim the bonus element of such offers...

    We definitely DO NOT remove bonuses from winning customers, we have a huge number of winning customers that withdrew the bonus after the rollover.

    Having said that, the trading manager which I referred the case to mentioned that the trader that flagged your account was too harsh on his decision and based on a series of bets and not your whole profile and you should not have been flagged as a player, and consequently got your bonus removed. Therefore, after accepting our apologies, we have doubled your bonus and added it to your account. You may withdraw the whole amount without any rollover requirements.

  9. #9
    geroell
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    Join Date: 07-17-12
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    Betpoints: 30

    I am positively surprised about the direct response and the satisfying solution which was found.

    Mistakes can and will happen in every company and organization. The way of solving such cases is making the reputation.

  10. #10
    hippyer
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    Join Date: 01-28-09
    Posts: 5
    Betpoints: 24

    I recently signed up to novibet. They had a promotion deposit and bet €150 and get your money back. They changed the terms after I signed up. Initially they stated you could just withdraw your bonus straight away, but changed it so that you had to bet another €150 after receiving your bonus. No big deal.

    My first €150 bet won at odds of 3.3 and my 2nd €150 bet lost.

    I requested a withdrawal for the remainder of my balance and a couple of days after approving my ID they cancelled my withdrawal and sent me the following email.

    Dear Hippyer,

    Your withdrawal request is cancelled due to the 4th term of our promotion ( Repetitive and arbitrage bets are not counted in calculating the rollover.)

    You will need to place 150 euro in bets more than 1.75 in order for the bonus amount to be withdrawable.

    Kind regards,
    Novibet support
    My bets were not arbitrage bets and they wont budge.

  11. #11
    bigdog11
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    Join Date: 02-26-11
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    What a load of bullshit should be F rated. Professional player and guy bets with 100EUR stakes lets say he makes 10 % ROI on those (pretty much impossible) thats 10EUR profit per bet and the amount of hard work in terms of research he puts on every bet is substantial. If you would win here lots of money they would never pay you.

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