My BETPHOENIX ACCOUNT HAS BEEN BROKEN INTO

**Bill Dozer** · 03-30-10, 11:10 PM

Originally posted by KGambler

All I can say right now is that the password was random and 100% un-guessable. I will share the password with the forum soon.

What other websites did you use the password on?

We can pick up with this via email if you like.

**Bill Dozer** · 03-30-10, 11:14 PM

Originally posted by Marauders

At the time of the account being compromised, I do use the same password at one other sportsbook (have about 10 active sportsbook in total) and at one bank. I have two other accounts that uses a variant of the password at BP. None of the other sportsbook that I use the same pw or variants of, have any problem with accounts being hacked into.

Sorry, I am not very comfortable with giving my pw on a open forum. If you do want to know, I can send it privately to you.

No, we don't want your password to be public if you are still using it.
What is the second sportsbook (change that PW first)?

**KGambler** · 03-30-10, 11:26 PM

Originally posted by Bill Dozer

What other websites did you use the password on?

We can pick up with this via email if you like.

BetJamaica
WSEX
Bodog
Olympic
Sportsbook

Full Tilt Poker

my bank
my credit card
my brokerage
my gmail account

I have since changed all of my passwords.

I have never had any "hacking" incidents in any other account.

**Marauders** · 03-30-10, 11:39 PM

Originally posted by Bill Dozer

No, we don't want your password to be public if you are still using it.
What is the second sportsbook (change that PW first)?

The other sportsbook that uses the same password is Betjamaica. I have since changed the password at BJ and my bank after the BP account have been compromised. Even though it's not in use anymore, I just wasn't comfortable with giving out my password to the forum. I have no problem with (and actually already did) giving out the password in an email to Lou after he requested answers to the questions you listed.

**KGambler** · 03-31-10, 02:16 AM

Bill,

Besides me and Marauders, there are at least two other SBR posters this has happened to. One is "chantech". He had his own thread about someone playing in the casino on his account. He got all of the lost money refunded the very same day! I don't know why that happened for him.

The other one is pjesnick24. He started the BP casino hack thread. Did he ever submit an SBR complaint? I have PMed him asking him to submit a complaint, and to join the discussion.

**KGambler** · 03-31-10, 12:54 PM

Originally posted by KGambler

Bill,

Besides me and Marauders, there are at least two other SBR posters this has happened to. One is "chantech". He had his own thread about someone playing in the casino on his account. He got all of the lost money refunded the very same day! I don't know why that happened for him.

The other one is pjesnick24. He started the BP casino hack thread. Did he ever submit an SBR complaint? I have PMed him asking him to submit a complaint, and to join the discussion.

I have exchanged PMs with pjesnick24. He was eventually given a full refund by BetPhoenix.

**Chuck Sims** · 03-31-10, 05:02 PM

Thanks for the updates on Bet Phoenix's serious security issues.

**storm70** · 03-31-10, 06:14 PM

So many account get hack,yet BP security issue still not solve.Who dare to take the risk

**Hareeba!** · 03-31-10, 07:28 PM

For God's sake NEVER use the same password anywhere else

Absolute unique passwords for every account you have with bookies, banks, financial institutions, forums, chat sites. etc etc etc

**the2112** · 03-31-10, 07:41 PM

see below

**the2112** · 03-31-10, 07:47 PM

[COLOR=#000000 !important]its very easy to do - the hacker backs a high odds event and lay off at the betting exchange . thats how you take out the money fairly easy anyone could clean out his account like this. there are even more sophisticated versions of this.[/COLOR]

**KGambler** · 04-02-10, 12:48 PM

I have not heard anything on any front. I contacted BP today and they said they have nothing new to tell me.

I am going to request that they provide me with their logs which show my log ins and the corresponding IP addresses.

I'd like to thank all of the posters who have supported me. When a book straight steals a players money like this, only pressure from customers/potential customers can ever rectify the situation.

**BET THE HOOK** · 04-02-10, 10:34 PM

I will never play there again

**tltaylor89** · 04-02-10, 11:10 PM

Looks like a Downgrade is on order.

**Santo** · 04-02-10, 11:51 PM

Originally posted by the2112

[COLOR=#000000 !important]its very easy to do - the hacker backs a high odds event and lay off at the betting exchange . thats how you take out the money fairly easy anyone could clean out his account like this. there are even more sophisticated versions of this.[/COLOR]

Nonsense. Given they could never collect from the Phoenix account, this is just the same as placing the bets on favorites at exchanges.

**Bill Dozer** · 04-03-10, 12:38 AM

Originally posted by KGambler

I have not heard anything on any front. I contacted BP today and they said they have nothing new to tell me.

I am going to request that they provide me with their logs which show my log ins and the corresponding IP addresses.

I'd like to thank all of the posters who have supported me. When a book straight steals a players money like this, only pressure from customers/potential customers can ever rectify the situation.

KG,
I haven't checked in with BP this weekend but know SBR is communicating with them. BP is going to do a full audit of what happened and look into all of the Qs we had about the matter. It's not an overnight dispute but I'd expect Phoenix to conclude this next week with it's position on what exactly happened.

**KGambler** · 04-03-10, 01:31 AM

Originally posted by Bill Dozer

KG,
I haven't checked in with BP this weekend but know SBR is communicating with them. BP is going to do a full audit of what happened and look into all of the Qs we had about the matter. It's not an overnight dispute but I'd expect Phoenix to conclude this next week with it's position on what exactly happened.

Thanks Bill. Hearing that really does ease my mind. I am getting nervous as more time passes and I don't hear anything. I can respect that they need time to look into it, and I can wait for a resolution. I just get nervous when I don't hear anything for a couple of days.

**Marauders** · 04-03-10, 01:41 AM

I also want to thank Bill and Lou for their involvement in this matter and look forward to hearing a resolution from BP sometime next week. Thanks!!!

**Dark Horse** · 04-03-10, 04:35 AM

Originally posted by Hareeba!

For God's sake NEVER use the same password anywhere else

No kidding. That was quite a list. lol

**Chuck Sims** · 04-04-10, 02:25 PM

Bet Phoenix needs to take care of this. Very troubling.

**Extra Innings** · 04-04-10, 04:38 PM

No one make any hasty decisions

**acarmelo1** · 04-04-10, 05:21 PM

WOW

Why does BP lets it get to this point?

They could just have cancelled the pending bets and save themselves SBR public scandal.

**DuncHen22** · 04-04-10, 05:40 PM

Hmm... I wonder if it was this computer virus: http://www.youtube.com/watch?v=xIVXo7Kl9EY

**Chuck Sims** · 04-04-10, 06:40 PM

Originally posted by Extra Innings

No one make any hasty decisions

Read the thread...After a rash of Bet Phoenix accounts being broke into this poster notified BP of his account being hacked into before much damage had been done. BP does nothing and allows his remaining balance to go up in flames.

**jackkkk2009** · 04-04-10, 07:37 PM

A Chinese lady who is working for their customer service always calls me and asked me to deposit into my account since i lost all of my funds there. where were those calls from? has anyone else received calls from BP within USA?

**tltaylor89** · 04-04-10, 10:13 PM

Originally posted by jackkkk2009

A Chinese lady who is working for their customer service always calls me and asked me to deposit into my account since i lost all of my funds there. where were those calls from? has anyone else received calls from BP within USA?

They route those calls through a satellite but they dont originate in the US.

**DuncHen22** · 04-04-10, 11:05 PM

Originally posted by Chuck Sims

Read the thread...After a rash of Bet Phoenix accounts being broke into this poster notified BP of his account being hacked into before much damage had been done. BP does nothing and allows his remaining balance to go up in flames.

I'm not saying this guy did this, but from a BP perspective, isn't it possible someone makes a bunch of bets and then realizes a key player is injured or something and tries to take his bets back by saying is system was hacked?

Again, I'm not calling this guy a liar, I'm just saying I don't think it was wrong BP let the plays go. They should, however, keep looking into it and return the money if they find it was hacked.

**Extra Innings** · 04-04-10, 11:14 PM

Please Folks...I need you to remain calm while Billy investigates this. Work the system....don't let it work you.

**Chi_archie** · 04-05-10, 12:56 AM

everyone try to remain calm

**JohnnyC** · 04-05-10, 09:42 AM

Originally posted by Chuck Sims

Read the thread...After a rash of Bet Phoenix accounts being broke into this poster notified BP of his account being hacked into before much damage had been done. BP does nothing and allows his remaining balance to go up in flames.

Where u at in the wsex thread chucky boy?

**KGambler** · 04-09-10, 09:45 PM

I still haven't heard anything from BetPhoenix.

**ucbearcats1027** · 04-10-10, 01:00 PM

dude you lost the money face it

**lawsofpower48** · 04-10-10, 02:01 PM

is it possible the "hacker" all along has been in the mirror?

**SBR Lou** · 04-10-10, 02:25 PM

BetPhoenix states that the bets placed were entered by the user. These things take time, but we are pursuing the conclusion to the case and hope to connect the dots soon.

**Extra Innings** · 04-10-10, 03:26 PM

Originally posted by CrazyLou

BetPhoenix states that the bets placed were entered by the user. These things take time, but we are pursuing the conclusion to the case and hope to connect the dots soon.

Hopefully better that George Bush did in 2001