The player received one free play back in November, which required 2499.85 in roll over, from which he completed only 500, leaving a 1999.85 pending in roll over. The player's balance did not go below $5 in fp+balance (DGS will show that he goes to $0, but this is due to how horse wagers are graded).
After this bonus, he received a 1100 fp, which required 22000 in roll over. This plus the 1999.85, minus the 7511 that he completed afterwards in roll over, leaves him with a 16488.85 in roll over before any payout is approved.