1. #1
    3boomer
    3boomer's Avatar Become A Pro!
    Join Date: 07-10-16
    Posts: 5
    Betpoints: 30

    GTBETS Issue

    Has anyone ever had GTBets lock their account and not let them place any wagers stating "account is under management review"? I chatted and called customer service to speak with someone and they cannot give me any info other than management will be in touch with me but could not provide a timeline. I opened the account at the beginning of June to take advantage of the 100% deposit bonus of $250 to bet on Cavs in NBA finals. I ended up turning my original $250 into $2,200 after betting and playing in casino to get through rollover. I processed a $1,650 withdrawal via wire on June 29th which i received within a couple days. I then hit a streak in baseball and got the remaining $500 balance up to $2,200 on Thursday July 7th before they locked my account up. It is Monday the 11th now and I have not received a phone call or email.

    Thanks for the help and time.
    Last edited by 3boomer; 07-11-16 at 12:52 PM.

  2. #2
    JAKEPEAVY21
    JAKEPEAVY21's Avatar SBR PRO
    Join Date: 03-11-11
    Posts: 28,187
    Betpoints: 47515

    worrisome...

    best of luck..

  3. #3
    Smoke
    Smoke's Avatar Become A Pro!
    Join Date: 10-09-09
    Posts: 48,111
    Betpoints: 1510

    You were probably chasing steam and labeled as non recreational player.

  4. #4
    3boomer
    3boomer's Avatar Become A Pro!
    Join Date: 07-10-16
    Posts: 5
    Betpoints: 30

    What do they do to players labeled non-recreational? I am clearly not a professional lol.

  5. #5
    JAKEPEAVY21
    JAKEPEAVY21's Avatar SBR PRO
    Join Date: 03-11-11
    Posts: 28,187
    Betpoints: 47515

    they usually cash you out and show you the door

    keep us updated with what's going on please

  6. #6
    dark star
    dark star's Avatar Become A Pro!
    Join Date: 01-04-09
    Posts: 3,899
    Betpoints: 5551

    I can still play there...$10 limits Bubblegum outfit

  7. #7
    trytrytry
    All I do is trytrytry
    trytrytry's Avatar SBR PRO
    Join Date: 03-13-06
    Posts: 23,503
    Betpoints: 273617

    did the title of this thread change from earlier?

  8. #8
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,796
    Betpoints: 9194

    ^^^ Not sure but only edit I see is by the OP about 4 hours after thread creation.


    Quote Originally Posted by 3boomer View Post
    Has anyone ever had GTBets lock their account and not let them place any wagers stating "account is under management review"? I chatted and called customer service to speak with someone and they cannot give me any info other than management will be in touch with me but could not provide a timeline. I opened the account at the beginning of June to take advantage of the 100% deposit bonus of $250 to bet on Cavs in NBA finals. I ended up turning my original $250 into $2,200 after betting and playing in casino to get through rollover. I processed a $1,650 withdrawal via wire on June 29th which i received within a couple days. I then hit a streak in baseball and got the remaining $500 balance up to $2,200 on Thursday July 7th before they locked my account up. It is Monday the 11th now and I have not received a phone call or email.

    Thanks for the help and time.
    Sounds like they have referred your account to a manager to decide if you are playing fair or too good for them or whatever.

    If you're a rec player who has just got lucky they'll probably re-open the account and hope you lose some back. Otherwise they might boot you. You'll be paid out if haven't been up to anything nefarious either way though. So no need to worry too much.

    I'd just wait a couple more days and see what happens personally. But if it drags on and you cant get an answer feel free to shoot in a complaint form and SBR can enquire about whats going on for you.

  9. #9
    3boomer
    3boomer's Avatar Become A Pro!
    Join Date: 07-10-16
    Posts: 5
    Betpoints: 30

    Finally received a call today and account is back up and running. They had a bunch of wagers on a couple baseball games and were reviewing anyone's account who placed bets on those games. I just told them that they should inform customers in advance and only hold funds won on those games as I missed action for the whole weekend. Glad to be back.

  10. #10
    RonPaul2008
    Update your status
    RonPaul2008's Avatar Become A Pro!
    Join Date: 06-08-07
    Posts: 6,739
    Betpoints: 243569

    Quote Originally Posted by dark star View Post
    I can still play there...$10 limits Bubblegum outfit
    LOL. Mine are $20.

  11. #11
    Courtesywipe
    Dead1977
    Courtesywipe's Avatar Become A Pro!
    Join Date: 09-02-11
    Posts: 1,622
    Betpoints: 346

    These days, mostly because of Bitcoin, and the hassle free payouts, along with the easy mobile interface, I would log my favorite books in this order. And basically the order I have been depositing in.

    1. Heritage
    2. Nitrogen
    3. Gtbets
    4. 5dimes ( would be higher if the payouts would come quicker).

    My days of depositing at books as Hrwager, Americas bookie, Topbet, are long gone. Bonuses are simply not worth having your money tied up for an extended time. Really in the end, Bitcoin will be the demise of the smaller 200% bonus books.

    My 3 cents!

Top