Is this worthy of filing a Complaint?

[terpkeg]

Book X, as well as several other books, opened a line several weeks ago with Side A ranging from -200 to -275. The line has fluctuated on all available books form -200 to -300 over that time with a comeback of +160 to +240 on Side B.

Yesterday, Book X adjusted their line to make Side B favorite at -245 and Side A +205. Assuming this was an error, it is a peculiar error considering the line has been open for quite some time.

I put a wager on Side A at +205. The line remained steady for several hours and I went to bed. This afternoon, I checked the line and Book X had made several adjustments. They adjusted Side A from +205 to +185, then to +175, then to +170 over the course of what appeared to be several hours.

Eventually, they readjusted the orignal favorite, Side A, back to -245.

They sent me an email stating, "We are contacting you in regards the wager on (Side A) +205, to let you know that the correct line is (Side A) -240, (Side A) is the favorite. The correct line is available for you to place your wager again, if you like."

I know must books have clauses allowing them to cancel a wager on a mistaken line. I do not necasarily agree with this policy because you cannot get a wager cancelled on the bettor end because of a "mistake." But, at what point do subsequent actions make the mistake too attenuated from the wager. Once you start adjusting the line several times, doesnt the mistake just become poor judgment. There is a difference between poor judgment and a typo or misclick.

What if this was closer to the closing of the line and it was not noticed until after the action took place?
What if people are scalping this wager?
At what point does a Book have to take responsibity for their mistakes just as clients take responsibilites for theirs?

I believe that a have a justifiable cause to file a complaint. But, considering how the industry operates, I believe that I will be quickly dismissed. Therefore, I am hesitant to bring one for the fear of retalition in the form of limits, problems withdrawing, or outright theft.

Would like opinions please.

[relaaxx]

i agree with you - just forget it - they do make the rules to protect themselves not us.

[coldhardfacts]

I don't think the book's being unfair. The line you bet into was an obvious mistake on their part. Most books have a written policy that in the case of errors like this, all bets will be canceled. They probably didn't realize they had the wrong side favored each time they adjusted the line. You might have tried contacting them to plead your case - if the bet was fairly small, and they are a customer friendly book, they may have honored your bet.

[Ratatat415]

Did they refund your money back?

[terpkeg]

Did they refund your money back?

Yes. They just flat cancelled the wager.

[Hareeba!]

I don't think the book's being unfair. The line you bet into was an obvious mistake on their part. Most books have a written policy that in the case of errors like this, all bets will be canceled. They probably didn't realize they had the wrong side favored each time they adjusted the line. You might have tried contacting them to plead your case - if the bet was fairly small, and they are a customer friendly book, they may have honored your bet.

most books?

show me one that doesn't !

[HedgeHog]

Very obvious line error and you know it. You have no case.

[terpkeg]

Very obvious line error and you know it. You have no case.

Yes, it was. My only question, and I did not bring this directly to the book because I wanted to get other opinions was: when do subsequent actions make a line error more than a mistake and a case of bad judgment that a book should be honor. I mean they re-adjusted the line 4 times.

Anyway, I have accepted the way the industry operates and frankly, have no better options, so I was not expecting anything.

And, on another note, Book X closed my account this evening and transferred me my funds which I am fine with. So, end of story.

[HedgeHog]

The line adjustments were not by the Book, but merely mechanical based on money coming in on an obvious wrong line. You are seriously expecting to get a better than -200 fav at a better than +200 price--and you don't get why the Book closed your account? How fukkin stupid are you? You took a shot and got caught--move on.

[Climate]

I never bet into obvious errors. You may get away with it once, but you get the book upset with you, they can play games back and cancel a winner and let a loser get graded. It's negative EV in the long run IMO. You never want to give the sportsbook a justified reason to be upset with you. You will always get the worst of it.

Remember they've always got the upper hand.
They're holding your money.

[terpkeg]

The line adjustments were not by the Book, but merely mechanical based on money coming in on an obvious wrong line. You are seriously expecting to get a better than -200 fav at a better than +200 price--and you don't get why the Book closed your account? How fukkin stupid are you? You took a shot and got caught--move on.

Damn, what crawled up your a$$ hot shot?

I never said I dont get why they closed my account. I fully understand. I have been hammering them on their soft lines for the past month. This incident clearly woke them up. I am perfectly ok with them transferring my funds out because I dont like to have funds in non A-rated books to begin with. But took a chance to get a bonus.

I brought the whole incident up because of the several line movements, which I had never seen before on a line error. I was unaware that movement was "mechanical based on money." When a line moves several times over the course of a day, I think a book should honor the wager. But, the ball is in their court.

[michael777]

Damn, what crawled up your a$$ hot shot?

I never said I dont get why they closed my account. I fully understand. I have been hammering them on their soft lines for the past month. This incident clearly woke them up. I am perfectly ok with them transferring my funds out because I dont like to have funds in non A-rated books to begin with. But took a chance to get a bonus.

I brought the whole incident up because of the several line movements, which I had never seen before on a line error. I was unaware that movement was "mechanical based on money." When a line moves several times over the course of a day, I think a book should honor the wager. But, the ball is in their court.

stop taking shots at books son

[Justin7]

Obvious error. If you pursue this, you are wasting your time.

[mminkovski]

Bookie did the right thing - they informed you AFTER voiding the bet and BEFORE start of the game

[Toit]

Which book was it?

[bradleysnyder]

i have been able to cancel any wager i want at bet jamaica if the line has not changed

[Chuck Sims]

The book did the right thing by cancelling your wager. You did the wrong thing by betting an obvious error line that would of course be voided. What you did is take a shot at a book. They will remember that.

[terpkeg]

I am not pursuing the matter.

Several people have referred to "taking a shot" at the book. Does this mean specifically betting into an erronous line, or any type of conduct which the book would look unfavorably at? I was not familiar with the term in the gambling context.

[Ruifgalmeida]

how long have you been betting???Bookies are not stupid, If you find more that 5% value in a ML, somethings wrong.
Bookies are run by professionals, they are not in business to given out cash, you have to work hard to beat them.

[HedgeHog]

I am not pursuing the matter.

Several people have referred to "taking a shot" at the book. Does this mean specifically betting into an erronous line, or any type of conduct which the book would look unfavorably at? I was not familiar with the term in the gambling context.

IMO, "shot taking" is basically any conduct that the Book deems blatantly improper.

Some examples:

Betting on a game that you know is way past its start time (called past-posting).

Betting on any line that is off by 3 or more points from the actual line (same goes for a ML which is an obvious error).

Parlaying the 1st Half line of a game with its full game line (correlated bets where one bet has a signifiant influence on another).

[sq764]

why is this the players fault if the book is careless enough to let this happen?

[Spanks]

I filed a complaint...once...never again...no help...just club them with a ********** if they screw with you...nice and easy...

[mtneer1212]

I filed a complaint...once...never again...no help...just club them with a ********** if they screw with you...nice and easy...

Yeah -- chargebacks are always the answer.

They made a mistake, remedied the situation as outlined in their rules, and you want to burn them on a **********?

People like you are half the reason why everybody else has trouble getting paid without a hassle.

There are other remedies available. The book made a mistake, and they should offer a free play as a gesture, but otherwise, they owe nothing.

[HedgeHog]

why is this the players fault if the book is careless enough to let this happen?

All Books post an obvious bad line from time to time. Taking advantage of this situation should and will get you booted if you continue to jump on their mistakes.

[moonbeam]

SBR likes complaints against Bwin.
Also against F or D- books.

But as soon as it comes to complaints against advertising books, they don´t like it.

I´m sure they want to help the player but that´s against their buisennes model

So in the end, SBR is useless for the player. Sad but true