1. #701
    TheMoneyShot
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    Quote Originally Posted by 5mike5 View Post

    yeah...and u cant even talk to anybody just wait on email responses which ive been waiitng 5+ days on...now i have another from yesterday just sitting in BTC outter space somewhere i doubt ill ever even see...frustrating, but nothing i can do now...learned the hard and expensive way i guess
    Quote Originally Posted by 5mike5 View Post

    TMS,

    have u personally experienced what im going through making this mistake?


    i emailed bitpay and just got auto-response over weekend they got my message nd havent heard anything about it.....didnt bother on the 2nd payout i did this with yesterday....

    just curious did u ever recieve the money? and how did u handle it with them?
    I didn't read more deeply into the thread. Thought your issue was resolved? I apologize.

    I spoke to customer support over the phone many months ago when I first received the card. The lady was very nice over the phone. I said is there anything I should be aware of when doing a transaction sending bitcoin to the card? She said yes... always Triple Check the amount from our website when you initiate the deposit. Meaning.... for example... if you want to send them 500... type in 500 and then click the button. The bitcoin address and EXACT AMOUNT TO SEND will appear. She said... always always triple check the bitcoin amount. She said if you SEND THE EXACT AMOUNT... everything is automated. Once the system gets the exact amount... it's credited instantly to your card. If you miss by one digit... it has to be manually processed.... and it could take 4-5 business days to be resolved.

    Again... I'm really sorry to hear you're going through so much trouble. Hope it all works out for you.

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  2. #702
    5mike5
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    Quote Originally Posted by TheMoneyShot View Post
    I didn't read more deeply into the thread. Thought your issue was resolved? I apologize.

    I spoke to customer support over the phone many months ago when I first received the card. The lady was very nice over the phone. I said is there anything I should be aware of when doing a transaction sending bitcoin to the card? She said yes... always Triple Check the amount from our website when you initiate the deposit. Meaning.... for example... if you want to send them 500... type in 500 and then click the button. The bitcoin address and EXACT AMOUNT TO SEND will appear. She said... always always triple check the bitcoin amount. She said if you SEND THE EXACT AMOUNT... everything is automated. Once the system gets the exact amount... it's credited instantly to your card. If you miss by one digit... it has to be manually processed.... and it could take 4-5 business days to be resolved.

    Again... I'm really sorry to hear you're going through so much trouble. Hope it all works out for you.
    well i really appreciate you even telling me that...seriously

    1st time was last friday, BUT i gave them an address i had already used prevously....on top of sending directly to the card! lol

    so today is just 3rd business day....i called # on back of the card and woman didnt even know anything about btc process ect ect...gave me email and besides auto-responses over weekend not a word on that 1

    2nd time i sent direct because i thought 1st mistake was only the already used address...not sending stra8 to dimes so of course i did it again, for a lot more though

    so I seriously dount in these 20 pages of posts, anybody at SBR ( or anywhere maybe) has ever screwed up something so bad that should have been simple...

    fukk me
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  3. #703
    mrpapageorgio
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    Quote Originally Posted by 5mike5 View Post
    well i really appreciate you even telling me that...seriously

    1st time was last friday, BUT i gave them an address i had already used prevously....on top of sending directly to the card! lol

    so today is just 3rd business day....i called # on back of the card and woman didnt even know anything about btc process ect ect...gave me email and besides auto-responses over weekend not a word on that 1

    2nd time i sent direct because i thought 1st mistake was only the already used address...not sending stra8 to dimes so of course i did it again, for a lot more though

    so I seriously dount in these 20 pages of posts, anybody at SBR ( or anywhere maybe) has ever screwed up something so bad that should have been simple...

    fukk me
    Moral of the story, withdraw to a wallet you own (like Blockchain) then send the Bitcoin to Bitpay so you're not at the mercy of two third parties in case something goes wrong.
    Last edited by mrpapageorgio; 11-08-17 at 07:05 PM.

  4. #704
    5mike5
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    Yeah lesson learned.

    But.at the.time i.couldn.get.to.my.wallet.info.and.didnt .know

    5dimes already said.tough luck their part is over.its up to where i sent it too
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  5. #705
    mrpapageorgio
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    Forgot to add mention regarding the 12 word backup phrase: I highly recommend against storing the 12 word phrase on your computer as a Word doc or another document like PDF because if it gets hacked (it's happened to people), then the hacker has access to the wallet in the same way he'd have access to your car if he had a copy of the key. Better to just write it down on paper and store it somewhere safe like your safe (assuming you have one). It's encrypted in the Blockchain program on your phone so even if they broke into the software, it's no good to them. However, if you have it stored in the phone's notepad, then you're SOL.
    Last edited by mrpapageorgio; 11-08-17 at 09:36 PM.

  6. #706
    illiteratepotato
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    Quote Originally Posted by PaperTrail07 View Post
    Or from a totally separate wallet obviously...
    how is it obvious? i cant find an option on the whole bitpay app to load funds from an outside source.

  7. #707
    Optional
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    Quote Originally Posted by illiteratepotato View Post
    how is it obvious? i cant find an option on the whole bitpay app to load funds from an outside source.
    You can only load it with bitcoin.

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  8. #708
    5mike5
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    Today is a week with nothing but auto response email from weekend.
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  9. #709
    PaperTrail07
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    try clicking "load funds" ....add amount.....get address.....Send away.....
    Quote Originally Posted by illiteratepotato View Post
    how is it obvious? i cant find an option on the whole bitpay app to load funds from an outside source.

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  10. #710
    PaperTrail07
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    Yeah the decentralized part is not for everyone...remember this GUY.....7500 bitcoins thrown into the landfill......so essentially 52 Million just TRASHED lol...
    Quote Originally Posted by 5mike5 View Post
    Today is a week with nothing but auto response email from weekend.

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  11. #711
    PaperTrail07
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  12. #712
    illiteratepotato
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    Quote Originally Posted by PaperTrail07 View Post
    try clicking "load funds" ....add amount.....get address.....Send away.....
    yup i must have a different app or something cuz i dont get this sequence. i get:

    1) open bitpay app
    2) select bitpay **** card (xxxx)
    3) + add funds
    4) enter amount
    5) can only select from wallets created in bitpay app

  13. #713
    Optional
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    Quote Originally Posted by illiteratepotato View Post

    yup i must have a different app or something cuz i dont get this sequence. i get:

    1) open bitpay app
    2) select bitpay **** card (xxxx)
    3) + add funds
    4) enter amount
    5) can only select from wallets created in bitpay app
    The wallet address given is where you send the bitcoin to load it.

    What are you expecting to see?

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  14. #714
    illiteratepotato
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    Quote Originally Posted by Optional View Post
    The wallet address given is where you send the bitcoin to load it.

    What are you expecting to see?
    it doesnt show an address/qr code to deposit funds to. i can only select from an existing wallet in the bitpay app. so this means i have to first create a new wallet in the app then send funds from an outside source to that wallet, then fund the card. normally i wouldnt care but this is an extra step=extra fee involved. i guess ill just ask bitpay and wait 2 weeks for help.

  15. #715
    Optional
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    Each time you tell it the amount of bitcoin you want to load it will create a new receive address for that amount.

    I think that is what you are calling "existing wallets".

    When the specified amount is received at the given wallet address it is converted to US$ and added to your card. There is no extra step or fee I can think of you might mean.

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  16. #716
    PaperTrail07
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    BINGO.....correct....
    Quote Originally Posted by Optional View Post
    Each time you tell it the amount of bitcoin you want to load it will create a new receive address for that amount.

    I think that is what you are calling "existing wallets".

    When the specified amount is received at the given wallet address it is converted to US$ and added to your card. There is no extra step or fee I can think of you might mean.

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  17. #717
    EricLegend
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    How much transaction fee should I expect to pay today if I transfer $200 from blockchain.info to my Bitpay card? It's saying almost $8 when I attempt to do this on the blockchain site. Am I doing something wrong or should I wait and try another time? Or is this fee reasonable?

  18. #718
    Optional
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    Quote Originally Posted by EricLegend View Post
    How much transaction fee should I expect to pay today if I transfer $200 from blockchain.info to my Bitpay card? It's saying almost $8 when I attempt to do this on the blockchain site. Am I doing something wrong or should I wait and try another time? Or is this fee reasonable?
    No it's not reasonable. But it's probably a smart idea right now.

    You can see the optimal current fee estimated here: https://bitcoinfees.earn.com/

    They are recommending $6.93 for a regualr kb size transaction.

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  19. #719
    illiteratepotato
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    Quote Originally Posted by Optional View Post
    Each time you tell it the amount of bitcoin you want to load it will create a new receive address for that amount.

    I think that is what you are calling "existing wallets".

    When the specified amount is received at the given wallet address it is converted to US$ and added to your card. There is no extra step or fee I can think of you might mean.
    That's how its working for you guys but as stated before I have a different app it seems. In my android bitpay app I first need to create a new bitcoin wallet inside the app and give it a name. Then I must fund that wallet from an outside wallet. Only after doing that it gives me an option to add funds to the card. If I dont create and fund a wallet first the "+add funds" function just says error after I enter any amount. I also can just keep the btc in the wallet and not top up at all. So do you see how I have an extra step? I cant just hit +add funds to show a QR code and receive address to send btc to.

    Yesterday it cost me $7 to send btc from my ledger to the bitpay btc wallet. Then another $7 and $4 network fee to +add funds to the card.

    If bitpay decides to support bitcoin cash then all of this will be a wash because fees will be in the pennies.

  20. #720
    EricLegend
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    Thanks Opt.... My balances has ironically drop $7 in less then 3 hours. Should I transfer to bitpay now or just wait it out until I'm back at my starting balance? I've never experienced this kind of volatility since Ive been using BTC. Nervous

  21. #721
    Optional
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    Quote Originally Posted by EricLegend View Post
    Thanks Opt.... My balances has ironically drop $7 in less then 3 hours. Should I transfer to bitpay now or just wait it out until I'm back at my starting balance? I've never experienced this kind of volatility since Ive been using BTC. Nervous
    I don't know where the trading price will go short term Eric.

    Personally I just do all my transfers ASAP. Over time I've made more money than I have lost doing transfers I think. So I don't worry about it and just do it immediately.

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  22. #722
    TheMoneyShot
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    This is just a suggestion because of the high bitcoin miner fees....

    You can use Gemini as your wallet/exchange. When you send the coins anywhere.... they cover all fees. And they send it top priority. Had a transaction confirmed in 52 minutes last night. And Gemini paid $5.50

    As a courtesy... all acct holders at Gemini get 30 Free Bitcoin transactions every calendar month.

    The side effect is... naturally Gemini can trace what you're doing.

    Use it wisely.

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  23. #723
    EricLegend
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    SMH.... $25 drop so far. Down to $180. I'm not moving until I'm at least at $200. Will it cost to send back 5d?

  24. #724
    Optional
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    Quote Originally Posted by EricLegend View Post
    SMH.... $25 drop so far. Down to $180. I'm not moving until I'm at least at $200. Will it cost to send back 5d?
    Yes it will cost about $7 if you want it transferred fast at the moment.

    Market is way down so probably not a great time to sell it for now anyway. If you are not in a big hurry to bet it or cash out.

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  25. #725
    5mike5
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    got another auto email friday, saying 1 more business day, but of course no response again they have only sent these generic emails so far

    11 days now since 1st contacted them
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  26. #726
    Optional
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    Quote Originally Posted by 5mike5 View Post
    got another auto email friday, saying 1 more business day, but of course no response again they have only sent these generic emails so far

    11 days now since 1st contacted them
    That sucks.

    They do warn it can take up to 21 days to sort out on the website :\ But several people have posted that in reality it only took a day or two for them.

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  27. #727
    5mike5
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    Quote Originally Posted by Optional View Post
    That sucks.

    They do warn it can take up to 21 days to sort out on the website :\ But several people have posted that in reality it only took a day or two for them.
    yeah its beyond frustrating they send out auto emails...

    i thought my 2nd problem of them getting the coins sent to their address the next day (not in 15 min) would work itself out by now too...that was 6 days ago now...i havent even contacted them over that yet as i see no point til i actually hear from somebody over my 1st problem
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  28. #728
    hello1234567
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    Fees are pretty high at the moment. Cost me ~$18 to send from Blockchain to Bitpay wallet. Then another ~$25 to transfer to the card. Why are the fees so high now?

  29. #729
    mrpapageorgio
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    Quote Originally Posted by hello1234567 View Post
    Fees are pretty high at the moment. Cost me ~$18 to send from Blockchain to Bitpay wallet. Then another ~$25 to transfer to the card. Why are the fees so high now?
    There's an unprecedented amount of transfers going on in the Bitcoin network now that's causing an extremely large backlog to confirm transactions. You're paying that much so your transaction goes to the front of the line or you could be waiting days.

    Looking at the number of transactions; looks like the backlog is starting to decrease compared to the last couple days, but its still pretty high.
    Last edited by mrpapageorgio; 11-14-17 at 12:37 AM.

  30. #730
    craigpb
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    Quote Originally Posted by hello1234567 View Post
    Fees are pretty high at the moment. Cost me ~$18 to send from Blockchain to Bitpay wallet. Then another ~$25 to transfer to the card. Why are the fees so high now?
    Can thank BCH and their manipulation. Then most of the miners took off to BCH so they could earn more rewards. The difficulty changed back to bitcoin's favor on Sunday and slowly the backlog is getting reduced. Just really bad timing and will almost certainly happen again soon since BCH have delusions of being the real bitcoin, and will do almost anything.

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  31. #731
    5mike5
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    Quote Originally Posted by hello1234567 View Post
    Fees are pretty high at the moment. Cost me ~$18 to send from Blockchain to Bitpay wallet. Then another ~$25 to transfer to the card. Why are the fees so high now?
    Why wouldnt u just send from blockchain to ur card? Serms like an.extra step.and transfer fee
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  32. #732
    Optional
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    Quote Originally Posted by craigpb View Post

    Can thank BCH and their manipulation. Then most of the miners took off to BCH so they could earn more rewards. The difficulty changed back to bitcoin's favor on Sunday and slowly the backlog is getting reduced. Just really bad timing and will almost certainly happen again soon since BCH have delusions of being the real bitcoin, and will do almost anything.
    ^^^ this is the most frustrating thing about Bitcoin. Dweebs who could not organize a root in a brothel trying to run it as vanity project.


    They are just holding the door wide open for a full regulated, govt approved, version of crypto to take over. If they don't want that to be the end game they need to think about users needs a lot more.
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  33. #733
    RocketMan$$$
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    what is the going timeframe to tarnsfer from blockchain to bitpay?

  34. #734
    mrpapageorgio
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    Quote Originally Posted by Optional View Post
    They are just holding the door wide open for a full regulated, govt approved, version of crypto to take over. If they don't want that to be the end game they need to think about users needs a lot more.
    "But it should have been perfect. I mean he had me, Nicky Santoro, his best friend, watching his ass. And he had Ginger, the woman he loved, on his arm. But in the end, we f***ed it all up. It should have been so sweet, too. But it turned out to be the last time that street guys like us were ever given anything that fuckin' valuable again."
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  35. #735
    Optional
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    Quote Originally Posted by RocketMan$$$ View Post
    what is the going timeframe to tarnsfer from blockchain to bitpay?
    It can happen in less than an hour if you pay a high fee.

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