i want to inform this Case here. My Account is suspended, because i am from Germany and they do not offer any Service for German Customer. Anyway, i try to withdrawal my Money. Contact the Live Chat, its really disgusting they wont help you. 2 of them quit without any reason (i didnt say any bad words) the Chat, the other 5-6 told me everytime the same....they gonna check my Case and inform me via E-Mail.
I got also this Mail, but didnt received the Money.
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Dear Mr,
Thank you for contacting Coral Customer Support.
I can confirm that your withdrawal request of €88.00 on 11/11/2016 has been processed and approved._
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From 12.11. Dear Mr.,
Thank you for contacting Coral Customer Support.
Upon checking our relevant team are already working to process this as soon as possible.
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From 15.11. Thank you for contacting Coral Customer Support.
I apologise for any inconvenience this has caused and any confusion.
Upon checking here, our relevant department is still working on this and you will received a notification in regards the query status. I do apologise if this will take to long as we have a high volume of contacts. I hope you understand but rest assure that the relevant department was still working on this issue so we can resolve this as soon as possible for you.
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From 09.12.
Good morning,
Thank you for contacting Coral Customer Support.
Upon checking, your account was suspended because you are located in a blocked country. Please be advised that we have a list of countries where we can do business.
I apologise for any inconvenience this has caused.
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And many many other Mails. What is the Problem to withdrawal? I don´t get it. My Account is verified and i can´t play/bet or anything. Its not even big Money. This is really a bad Joke!