1. #1
    Mancubuz
    Mancubuz's Avatar Become A Pro!
    Join Date: 11-24-15
    Posts: 3
    Betpoints: 36

    90dakika cancel bets!

    Hello!Yesterday I made some bets at bookmaker 90dakika.
    I won these bets, but today I see all these bets rollbacked.
    I contacted customer support, they even can't provide the number of paragraph
    of Terms and Conditions, according to which my bets were rollbacked!
    They only say that it was "traders decision".
    Furthermore, my bets were at coefficient 1.42, and according to their rules,
    I have the right to withdraw if coefficient is 1.35 or higher.
    But they also rejected my withdrawal request, saying that I still need to bet
    at coefficient 1.35 or higher! It is totally impossible condition if they cancel
    bets due to their "traders decision" only, not according the rules!
    Username: Gambler



    Please help me to return my winnings!

  2. #2
    SBR Contests
    SBR Contests's Avatar Become A Pro!
    Join Date: 09-04-08
    Posts: 725
    Betpoints: 59

    Hi Mancubuz,

    Please fill out a complaint form and we will do our best to help you:

    http://www.sportsbookreview.com/sportsbook-complaint/

  3. #3
    Mancubuz
    Mancubuz's Avatar Become A Pro!
    Join Date: 11-24-15
    Posts: 3
    Betpoints: 36

    As for now, 90dakika blocks my account of December 30 for one-time (!) incorrect password typing. There is no automatic password recovery procedure on their site or by e-mail!
    Two weeks their support doesn't respond to e-mail and live chat!


    Help me to get control of my account!

  4. #4
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,795
    Betpoints: 9193

    They have been unresponsive to SBR as well Mancubuz

  5. #5
    stefan80
    stefan80's Avatar Become A Pro!
    Join Date: 04-01-15
    Posts: 82
    Betpoints: 1037

    Despite the fact that Curacao eGaming has suspended their license, 90dakika.com, parasino.com and casinotv24.com (clones of 90dakika.com) continue to show in the Terms & Conditions the references to the master license no 1668/JAZ of Curacao eGaming (http://www.90dakika.com/en/about/terms-and-conditions). This way they continue to deceive the players and they manage to receive money illegally.

    https://validator.curacao-egaming.co...n=90dakika.com
    https://validator.curacao-egaming.co...w.parasino.com
    https://validator.curacao-egaming.co...casinotv24.com

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