1. #1
    EVfollower
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    Join Date: 05-05-14
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    Feedback regarding WagerWeb

    Wanted to submit a follow-up to my problem yesterday (which was deleted by SBR for reasons I understood).

    Essentially I deposited $400 via Debit card and placed a $400 wager on my team the Philadelphia Eagles on Sunday and it won. Placed a couple wagers and received a call telling me that my debit card deposit won't be accepted (even though the funds were taken) as for whatever reason my name is on a list of players of high risk and they referenced that they look at SBR and other forums. I didn't understand it but OK.

    I immediately filed an SBR complaint as the initial request by the rep who called me were outrageous - needing to post up 2x my deposit or losing my winnings. Anyways SBR worked out things for me and management at WagerWeb decided to refund my deposit and pay my winnings.

    I would like to just say that SBR helped out a lot but also that WagerWeb customer service was surprisingly a positive experience. I have talked to them a couple times since SBR got involved and never was treated rudely and when I was disconnected the rep even called me back.

    I've heard a lot of negativity about WagerWeb and assuming I do receive the check I've been promised for my winnings ($500ish) I would recommend playing at this book.

    I'm surprised they showed me the door so quick but I understand it. I have been a post up cash only player at Youwager and other books for some time so if they had just said "no more card deposits" I would have been fine with this. The money WAS good, as I even had to call my bank to authorize the payment as twice the payment was declined for suspiciousness (so theres no way I could dispute it which is what WagerWeb was worried about I'm guessing) The initial terms of their request were unreasonable but things have been fixed. I recommend WagerWeb as of now.

  2. #2
    rockmvp1209
    rockmvp1209's Avatar Become A Pro!
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    Why is your name under a blacklist for high risk ?

  3. #3
    Limited
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    @ OP I m confused. WW is trying to confiscate the winnings without any good reason (not mentioned in your post), SBR had to intervene to save your funds and now you are recommending them how reliably, good and nice they are?

    If not secret, why you understand and support them although they have shown you the door so fast?

  4. #4
    FlipsideRM
    Summer 16
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    Looking to sign up here as I need another out. Site/lines/platform looks exactly like heritage. Are they a sister book or what? Anyone else have info regarding payouts from here and if they actually pay in a timely manner?

  5. #5
    Buffalo Nickle
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    Quote Originally Posted by FlipsideRM View Post
    Looking to sign up here as I need another out. Site/lines/platform looks exactly like heritage. Are they a sister book or what? Anyone else have info regarding payouts from here and if they actually pay in a timely manner?
    Heritage runs their operation now and possibly has ownership. Basically a sister book.

  6. #6
    capone1899
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    Quote Originally Posted by rockmvp1209 View Post
    Why is your name under a blacklist for high risk ?
    Because he's done charge backs to multiple sportsbooks
    Points Awarded:

    shhhcago gave capone1899 2 SBR Point(s) for this post.


  7. #7
    DISTROYA
    DISTROYA's Avatar Become A Pro!
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    Most paranoid book i have ever seen. I lost and they booted me in 2 weeks hate to ask what they do to winners

  8. #8
    SBR Forum
    SBR Forum's Avatar Administrator
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    Quote Originally Posted by Buffalo Nickle View Post
    Heritage runs their operation now and possibly has ownership. Basically a sister book.
    This is not accurate.

    As for the original issue, WagerWeb was correct in flagging the OP's activity. Glad that it was resolved in your favor.

  9. #9
    soxwin1917
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    Quote Originally Posted by SBR Forum View Post
    This is not accurate.

    As for the original issue, WagerWeb was correct in flagging the OP's activity. Glad that it was resolved in your favor.
    Ouch, OP.

  10. #10
    ki dice
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    What did the op do sounded like he did nothing wrong

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