1. #1
    Caip34000
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    Need your point of view

    Hello I have a dispute with a book.
    I place a bet on hockey NHL.
    The bet was over team 2.5, Team the final result is 2:3 after overtime.
    The bet has been settled as lost but for me it should be settled as won.
    Indeed their terms of use precise that on this sport :
    All bets are settled on the result at the end of full time.

    I contacted them and according to them. This line of the term of use only mean that settlement is made after full time.

    For me it's clear it's based on.

    Can you give me your point of view.

    Thanks

  2. #2
    Optional
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    Team total bets usually only count for regular time.

    Which book is it or can you post an exact copy of their rules?

  3. #3
    Caip34000
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    1xbet

  4. #4
    Caip34000
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    All bets are settled on the result at the end of full time.
    The minimum stake on any event is 10 rub.
    A maximum stake is determined for each event by the betting company.
    A stake can be limit on a certain event without any notification and giving reasons.
    Bets are accepted on regular time.
    In case the company staff makes mistakes at bets accepting (obvious misprints in a betting list, odds mismatch between Sports line and a bet, etc.) or there are any evidences of unfair play, breach of the present Rules at bets accepting as well as other arguments confirming incorrectness of bets, the bookmakers company reserves the right to declare bets on such terms void.
    Bets are accepted before an official event beginning and in Live. All the matches are broadcasted Online.

  5. #5
    Optional
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    Quote Originally Posted by Caip34000 View Post
    All bets are settled on the result at the end of full time.
    The minimum stake on any event is 10 rub.
    A maximum stake is determined for each event by the betting company.
    A stake can be limit on a certain event without any notification and giving reasons.
    Bets are accepted on regular time.
    In case the company staff makes mistakes at bets accepting (obvious misprints in a betting list, odds mismatch between Sports line and a bet, etc.) or there are any evidences of unfair play, breach of the present Rules at bets accepting as well as other arguments confirming incorrectness of bets, the bookmakers company reserves the right to declare bets on such terms void.
    Bets are accepted before an official event beginning and in Live. All the matches are broadcasted Online.
    1xbet actually have quite a long set of ice hockey rules.

    Have a look at the wording on your bet slip.

    Does it mention OT in the bet wording?

    Can you post a copy of the exact wording please?

  6. #6
    Caip34000
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    It just say over team 2 2.5
    Total individual tean 2 over 2.5 that's the exact wording

  7. #7
    Limited
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    Team total bets usually only count for regular time.
    So far as I know in NHL Team totals is based on OT. IE Pin, MB, 5D, Bookmaker...... Euro bookies may only include RT.

  8. #8
    Caip34000
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    I have to precise the bet was on cyber Ice hockey and I use the first line of the T&C that say that the bet are settled based on FULL time result

  9. #9
    Optional
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    Quote Originally Posted by Limited View Post

    So far as I know in NHL Team totals is based on OT. IE Pin, MB, 5D, Bookmaker...... Euro bookies may only include RT.
    I stand corrected. Thanks.

    Quote Originally Posted by Caip34000 View Post
    I have to precise the bet was on cyber Ice hockey and I use the first line of the T&C that say that the bet are settled based on FULL time result
    I don't know what cyber ice hockey is. Is that an e-sport?

    I suggest that you ask them to quote the exact rule they are grading this under.



    Here are their Ice Hockey rules in full btw;

    9.28. Ice hockey

    1. Bets on matches are accepted on:
      • Regular time (60 minutes play, 3 periods of 20 minutes);
      • Regular time including OT (marked by “OT”);
      • Regular time including OT and shootouts (marked by “OT” and shootouts).

    2. Live Bets are accepted on regular time only.
      Live Bets on NHL and KHL matches are accepted on:
      • Regular time;
      • Regular time including OT (marked by “OT”);
      • Regular time including OT and shootouts (marked by “OT” and shootouts).

      Example 1. Buffalo Sabres - Toronto Maple Leafs (inc OT and shootouts). In this case bets on match are accepted on regular time including OT and shooutouts. Match score 2:3 (1:0, 1:1, 0:1, 0:0, 0:1). All outcomes will be settled in terms of final score 2:3. Total for this match will be equal to 5.
      Exmaple 2. Buffalo Sabres - Toronto Maple Leafs (inc OT). In this case bets on match are accepted on regular time including OT. Final score for this match is 2:2 (1:0, 1:1, 0:1, 0:0). Total for this match will be equal to 4. Bets on victory of 1st or 2nd teams will be settled as lost.
      Example 3. Buffalo Sabres - Toronto Maple Leafs. In this case bets on match are accepted on regular time only. Final score for this match is 2:2 (1:0, 1:1, 0:1). Total for this game will be equal to 4. Bets on victory of 1st and 2nd teams will be settled as lost.
    3. In the event of a match starting but not being completed, all bets are calculated with odd is equal to "1", except for those markets which have been unconditionally determined at the moment of a match interruption.
    4. A match must be played for at least 55 minutes for bets to stand. In this case all bets will be settled on the results at the moment of a match interruption.
    5. Teams NHL, AHL, CHL, OHL, WHL, East Coast Hockey League in North America can be located both direct and inverted sequence as well. (Home-Away). In case of reverse position bets will be not refunded.
    6. Bet “Total”. Number of scored pucks in penalty shootouts are taken as 1 goal in calculation of bet in match including penalty shootouts.
    7. If a goal is scored at 9 min. 00 sec., then it is considered to be scored from the first till the ninth min., if a goal is scored at 1 min. 00 sec., then it is considered to be scored at the first minute.
    8. As for the bets “Head-to-head on the results of the championship”, “Goals Missed”, “Total points”, “Total goals”, “Winner of the Championship”, “Winner of the Group” bet calculations are made according to final ranking data, a table of organizing officials.
    9. At equal results of compared periods bet on comparison “One of the periods has more scoring” is considered to be lost.
    10. Bet “Top goalscorer of the tournament” is determined by official protocol data under the system (goal+pass). All bets are accepted including overtime without shootouts. If a participant, a member of a team, didn’t take part in a match, the winning odd on bets on him is to be equal to “1”. If number of points is equal, the winning odd is equal to “1”.
    11. Bet “Wins the match and Total Over (Total Under)”.To win this bet it is necessary to determine which of the teams wins a match and how many goals will be scored: more or less than it is given in the Sports. Bets on NHL and KHL are accepted on regular time without bullets, unless otherwise specified in the Sports line. Bets on other championships and international contests are accepted on regular time, unless otherwise specified.
    12. Three points race (five points and etc.) – it is necessary to determine which of the players is the first to score the specified number of points in a set. In case one of the players for any reason refuses to play further before he or his rival scores the specified number of points, the winning odd is equal to “1“.
    13. The bet "Team 2 will win in OT - No" will be calculated as won: if there was not overtime in the game; if Team 2 will lose in OT. Bets on win including penalty shootouts are calculated similarly.
    14. The bet "To win in extra time". The winner should be determined in (OT)
      The game score (0:0, 1:1, 1:0) - loss.
      The game score (0:0, 1:1, 0:0; 0:1) - win.
      The game score (0:0, 1:1, 0:0; 0:0; 1:0) - loss.
    15. Bets on Sports event marked by “Time penalty” are accepted on number of minutes of time penalty the players were sending-off for infringement of the laws of the game. Only two minute penalties are taken into consideration. Penalty time set up before beginning of or after ending of a period (a match) and considered in final ranking is accepted for bet calculations. Total penalty time is determined only by final ranking data.
    16. Bets on LIVE event marked by "Time penalty" are accepted on number of minutes of time penalty the players were sending-off for infringement of the laws of the game. All penalty minutes are taken into consideration. Penalty time set up before beginning of or after ending of a period (a match) and considered in final ranking is accepted for bet calculations. Total penalty time is determined only by final ranking data.
    17. Bets on events marked by "Shots on goal" Number of shots is determined only by official data.
    18. Player total (ice hockey) - it is necessary to predict an individual total of a player with both goals and assists included. All bets on individual total of players are accepted with overtime included, shootouts are not included. If a participant, a member of a team, didn't take part in a match, the winning odd on the bets on him is to be equal to "1".
    19. Bet “Scores first and wins the match”. Bets on NHL and KHL are accepted on regular time only.
    20. The bet "First team to score a goal first and win the match - NO". This bet will be calculated as won, if team will not score a goal first or will not win the match.
    21. The bet "Total On The Time Interval from 6 to 8 - No".
      Example:
      "Total on the time interval from 6 to 8 - No". Game score (2:3), total=5, win.
      "Total on the time interval from 6 to 8 - No". Game score (3:4), total=7, loss.
    22. Total goals scored during powerplay. It's necessary to predict the number of total goals score during powerplay.
      Example. 1st Team has scored 1 goal during powerplay, 2nd Team have scored no goals during powerplay. Therefore only 1 goal was scored during powerplay.
      The bet "Total goals scored during powerplay UNDER 1.5" - win.
      The bet "Total goals scored during powerplay OVER 1.5" - loss.
    23. The bet "An Empty Net Goal" is calculated as won, if the goalkeeper was not on the ice hockey rink at the moment of goal was scored (substituted by an extra attacker).
    24. The bet "Total Hat-tricks 0,5 Over" - only score goals are calculated (passes are not considered).
    25. The bet "Highest Scoring Period"
      "Highest scoring period - 1" - Most pucks will be scored in 1st period than in 2nd or 3rd period.
      "Highest Scoring Period - 2" - Most pucks will be scored in 2nd period than im 1st or 3rd period.
      "Highest Scoring Period - 3" - Most pucks will be scored in 3rd period than in 1st or 2nd period
      "Highest Scoring Period - draw" - The same number of pucks will be scored in each period.
    26. Bets on KHL matches – Nadezhda Cup are accepted on regular time only. Match result is determined in regular time of the match (draw is allowed).
    27. Bets on RHL East matches can be calculated within 72 hours at the end of match.
    28. Results. Higher On The Results Of The Championship. Results are decided in this order: stage of elimination, conference position, regular season points, regular season goal difference, regular season goals scored.
    29. Bet "Winner of the match" is calculted according to regulations of tournament. Example, bet on NHL matches is calculated including OT and shooutouts.

  10. #10
    Caip34000
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    This is the rules of cyber hockey

    Cyber Ice hockey - broadcast of multiplayer game (ice hockey simulator).

    Bets are accepted on Stanley Cup.

    All bets are settled on the result at the end of full time.
    The minimum stake on any event is 10 rub.
    A maximum stake is determined for each event by the betting company.
    A stake can be limit on a certain event without any notification and giving reasons.
    Bets are accepted on regular time.
    In case the company staff makes mistakes at bets accepting (obvious misprints in a betting list, odds mismatch between Sports line and a bet, etc.) or there are any evidences of unfair play, breach of the present Rules at bets accepting as well as other arguments confirming incorrectness of bets, the bookmakers company reserves the right to declare bets on such terms void.
    Bets are accepted before an official event beginning and in Live. All the matches are broadcasted Online.
    Available types of bets (regular time)


    Win;
    Double chance;
    Handicap;
    Total (over; under);
    Победа в матче;
    Will There Be Overtime? - Yes/No.

  11. #11
    Limited
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    Read trough all hockey rules and if there is no special rule about team totals then the first rule should be relevant and OT should count. On the other hand, If the hockey rules say that OT should be included in your betslip if applicable, you must re-check your betslip. If there is no OT, it would mean that general sports rules are relevant for that ticket.

  12. #12
    Caip34000
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    My I just want them to apply this rule
    All bets are settled on the result at the end of full time.

  13. #13
    GiveMeaBJ
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    If it counts towards the total o5 game ends 3-2 in shootout would be ruled push. Why would team total be any different. I don't care what their rules say find a new book because it's clearly a poor book if they have to rob their players on hockey team totals. Every book I have ever used has payed out everytime.

  14. #14
    Optional
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    Quote Originally Posted by Caip34000 View Post
    My I just want them to apply this rule
    All bets are settled on the result at the end of full time.
    Please email your 1xbet account ID and the betslip ID number to cases@sportsbookreview.com and I'll see what I can do for yo

  15. #15
    Limited
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    This is the rules of cyber hockey

    Cyber Ice hockey - broadcast of multiplayer game (ice hockey simulator).

    Bets are accepted on Stanley Cup.

    All bets are settled on the result at the end of full time.
    The minimum stake on any event is 10 rub.
    A maximum stake is determined for each event by the betting company.
    A stake can be limit on a certain event without any notification and giving reasons.
    Bets are accepted on regular time.
    In case the company staff makes mistakes at bets accepting (obvious misprints in a betting list, odds mismatch between Sports line and a bet, etc.) or there are any evidences of unfair play, breach of the present Rules at bets accepting as well as other arguments confirming incorrectness of bets, the bookmakers company reserves the right to declare bets on such terms void.
    Bets are accepted before an official event beginning and in Live. All the matches are broadcasted Online.
    Available types of bets (regular time)


    Win;
    Double chance;
    Handicap;
    Total (over; under);
    Победа в матче;
    Will There Be Overtime? - Yes/No.
    To me this is a regular time. In case you are not sure about their rules you should ask them before placing bets. I dont mind if a bookie is RT or OT only that I demand from a bookie is to make the rules clear.

  16. #16
    Caip34000
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    Quote Originally Posted by Limited View Post
    To me this is a regular time. In case you are not sure about their rules you should ask them before placing bets. I dont mind if a bookie is RT or OT only that I demand from a bookie is to make the rules clear.
    Over under team is not on the list when it is on other sports

  17. #17
    Limited
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    Over under team is not on the list when it is on other sports
    That is your interpretation, they can say that TOTALS listed above also include team totals. There is also FULL time mentioned in the first line which they can say it is a RT. Overtime is not same as Full time.

  18. #18
    Caip34000
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    Full time is full time not RT

  19. #19
    Limited
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    Full time is full time not RT
    What is full time in soccer? 90 minutes or 90 minutes + extensions? It is difficult to say. What I know is that Full time is not same as OT. And if you see their hockey rules, they always say OT marked on betslip. So check again your betslip. IMO If there is no OT marked, then the bet is for RT only.

  20. #20
    Hareeba!
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    Quote Originally Posted by Limited View Post
    What is full time in soccer? 90 minutes or 90 minutes + extensions? It is difficult to say. What I know is that Full time is not same as OT. And if you see their hockey rules, they always say OT marked on betslip. So check again your betslip. IMO If there is no OT marked, then the bet is for RT only.
    In soccer, FT is generally used to indicate the final result, after any extra time or penalty shoot out. Not sure the same applies in any other sport though.

  21. #21
    Caip34000
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    Quote Originally Posted by Hareeba! View Post
    In soccer, FT is generally used to indicate the final result, after any extra time or penalty shoot out. Not sure the same applies in any other sport though.
    For me full time is definitely not RT but the whole game

  22. #22
    shari91
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    365 uses it to refer to regular time, definitely no extra time or shootouts. It's reiterated throughout their soccer rules. To me that's exactly what I thought when I opened this thread too. FT is not overtime. FT is regular time ie HT/FT bets do not include overtime.

  23. #23
    shari91
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    Pinny: Hockey: Unless otherwise stated, all wagers are for regulation time ONLY and do NOT include either overtime or penalty shootouts. Soccer doesn't include OT or shootouts.

    5D hockey includes OT and shootouts ONLY in NHL and NCAA games. International games don't include it.

  24. #24
    Hareeba!
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    Quote Originally Posted by shari91 View Post
    Pinny: Hockey: Unless otherwise stated, all wagers are for regulation time ONLY and do NOT include either overtime or penalty shootouts. Soccer doesn't include OT or shootouts.

    5D hockey includes OT and shootouts ONLY in NHL and NCAA games. International games don't include it.
    For Ice Hockey, Pinnacle have different markets for Regulation Time and OT Included. I think most money is wagered on the OT included markets.

  25. #25
    shari91
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    Quote Originally Posted by Hareeba! View Post
    For Ice Hockey, Pinnacle have different markets for Regulation Time and OT Included. I think most money is wagered on the OT included markets.
    Well there you go. Different markets. So unless your bet specifically states OT is included then it's not as it states in their rules. To me at least, that's standard.

  26. #26
    Limited
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    So unless your bet specifically states OT is included then it's not as it states in their rules. To me at least, that's standard.
    Yes, more or less whenever OT in hockey is included it will be marked on betslip. Bookies in their TC always say full time including any OT and shoot outs if played. Full time itself is not clear enough, you will always find a rule that OT must be marked on Betslip if applicable.

  27. #27
    Caip34000
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    Yeah that's sad really

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