I have had a account with 5Dimes for years but in the last 2 months I have had the worst experiences with them. Just recently i requested a payout on monday via live chat the woman processed my payout and said it would be deducted from my account in 2 business days. I contacted them today to see how everything was going because the funds handnt been deducted from my account and they told me that i had to resubmit documents that i sent to them a few month ago. So i said ok and promptly sent it over. I then asked them to process the initial cashout request and they told me that I had to resubmit it I said ok but then they informed me that unless I waited till next monday they would charge me 80 dollars for a 3200 dollar check. It sounds like to me they are going thru some financial troubles I would pull your money out or at least be very careful with this company