1. #1
    TheMoneyShot
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    I Think SBR Needs To Look Into SportsBooks Charging Extra On C C Reups

    I'm trying to watch my wording... because I don't want anything edited... but this situation needs to be addressed before it gets out of hand. And posters need to know these numbers... because there still is a significant amount of posters using this method.

    There's 2 "Grade A" Sportsbooks that I know are charging more on the back end of these transactions. I'm not going to say the names.

    Before I explain the mathematics involved... all I'm saying is... the sportsbooks should exclusively have a page to show in full detail how much the potential user is losing on the back end. They don't fully express this. Their math seems to be off significantly.


    I wanted to reup with this book. Small reup. 300 worth. We all know you're going to get hit with a possible 3%, 3.5%, or 4% advance fee when using a crd. Furthermore, you're also going to get hit with your bnks international currency exchange rate at around 0.8%. My bnk told me all of their fees.

    So basically... what happened... I sent this book 300.45 (they made me add the extra $0.45 cents which isn't the issue... it's perfectly fine.) When I received my bnk statement. The transaction was actually ran for 311.89. My bnk conversion fees were 9.35) That's a separate charge on my statement. So why the heck was my crd ran for 311.89? The books fees for their bnk were on the back end? It sounds like it. Let's do the math...


    300.45 X (3% my bnk advance fee) = 9.01
    300.45 X (0.8% currency exchange rate my bnk fee) = 2.40

    Total deduction out of acct should of been around $11.41

    My total loss should of been 311.86 for a book reup of 300.45 (Loss of 11.41)


    But...... what truly happened....


    Crd was ran through at 311.89

    311.89 X (3% my bnk advance fee) = 9.35
    311.89 X (0.8% currency exchange rate my bnk fee) = 0.00

    The total of 311.89 + Fees 9.35 = 321.24
    And my reup in my sportsbook was 300.45 (That's a difference of 20.79 at approx 6.92% Loss)


    My entire point is... the book is charging you THEIR FEE on the BACK END of your REUP. Nowhere on their website does it state this. And I know it's happening at 2 Grade A Books.

  2. #2
    Grivas_Digeni
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    Sending a wire transfer between EU banks is practically free. But if the money comes from the U.S., you'll get hit with a with several various charges which on a $10,000 transfer can add up to 120-150 euros. This is in addition to the sender paying a $100 fee to BkofAmerica.

    Banks need to make money. So do bookmakers. Isn't what you described a normal procedure?
    Last edited by Grivas_Digeni; 08-23-15 at 10:46 AM.

  3. #3
    TheMoneyShot
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    Grivas - All I'm stating is that the book is classified as a "business". The book "seems to be" hitting you with their own proces sor fee. That's not a common "business procedure". In fact... it's kind of a dirty tactic.

    If the book wants to include their own business fee on top of your bnk fee (2 fees).... then they should tell you exactly on their webpage. All they say on their webpages... is that YOU will be hit with advance fees and other bnk fees from your bnking acct. Why should the user pay for their fees? The business? They shouldn't.

  4. #4
    dirtdog52658
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    Yeah I can tell who your talking about and still not as bad as another offender also rated an A here. Send 1000 only 935(6.5%) gets into your account + get hit with a 3% fee on the banks end ends up costing close to 100 bucks in fees to get 935 into the sportsbook account, Can't even use the book anymore not worth it.

  5. #5
    TheMoneyShot
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    Just for the record... I politely explained everything to this "Grade A" book. Sent a snap shot of my online bnking info. Surprisingly, within under 10 minutes they said sorry about the trouble and those extra fees were put into my acct.

    Why are they running the transaction for more though? I don't understand this?

  6. #6
    Spoiler
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    Quote Originally Posted by TheMoneyShot View Post
    I'm trying to watch my wording... because I don't want anything edited... but this situation needs to be addressed before it gets out of hand. And posters need to know these numbers... because there still is a significant amount of posters using this method.

    There's 2 "Grade A" Sportsbooks that I know are charging more on the back end of these transactions. I'm not going to say the names.

    Before I explain the mathematics involved... all I'm saying is... the sportsbooks should exclusively have a page to show in full detail how much the potential user is losing on the back end. They don't fully express this. Their math seems to be off significantly.


    I wanted to reup with this book. Small reup. 300 worth. We all know you're going to get hit with a possible 3%, 3.5%, or 4% advance fee when using a crd. Furthermore, you're also going to get hit with your bnks international currency exchange rate at around 0.8%. My bnk told me all of their fees.

    So basically... what happened... I sent this book 300.45 (they made me add the extra $0.45 cents which isn't the issue... it's perfectly fine.) When I received my bnk statement. The transaction was actually ran for 311.89. My bnk conversion fees were 9.35) That's a separate charge on my statement. So why the heck was my crd ran for 311.89? The books fees for their bnk were on the back end? It sounds like it. Let's do the math...


    300.45 X (3% my bnk advance fee) = 9.01
    300.45 X (0.8% currency exchange rate my bnk fee) = 2.40

    Total deduction out of acct should of been around $11.41

    My total loss should of been 311.86 for a book reup of 300.45 (Loss of 11.41)


    But...... what truly happened....


    Crd was ran through at 311.89

    311.89 X (3% my bnk advance fee) = 9.35
    311.89 X (0.8% currency exchange rate my bnk fee) = 0.00

    The total of 311.89 + Fees 9.35 = 321.24
    And my reup in my sportsbook was 300.45 (That's a difference of 20.79 at approx 6.92% Loss)


    My entire point is... the book is charging you THEIR FEE on the BACK END of your REUP. Nowhere on their website does it state this. And I know it's happening at 2 Grade A Books.
    Use a local that's the best way and mine takes CC's with no fees

  7. #7
    temple2010
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    Use a *********** with no foreign transaction fees so that BETONLINE'S take doesn't seem that large. Those fakers got me on that before

  8. #8
    jjgold
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    player at such a disadvantage with all these fees and then add betting juice


    Its why man pros have to live in Vegas or non usa

  9. #9
    Optional
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    I am pretty familiar with the card system and am fairly certain there is no facility for a merchant to add extra charges "on the backend" after the bank has processed it and already added their fees.

    Blame the banks!

    Bank and card fees for international transfers are ridiculous and a parasite on all world commerce. They are not reasonable or justifiable. It's the biggest public rippoff going right now.

  10. #10
    dirtdog52658
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    Quote Originally Posted by Optional View Post
    I am pretty familiar with the card system and am fairly certain there is no facility for a merchant to add extra charges "on the backend" after the bank has processed it and already added their fees.

    Blame the banks!

    Bank and card fees for international transfers are ridiculous and a parasite on all world commerce. They are not reasonable or justifiable. It's the biggest public rippoff going right now.
    Nope Betonline straight up takes 6.5% of whatever you send. You type in deposit amount 1000 with a C C and 935 goes into your account than you are charged 3% or whatever your banks fee is on your banks end. They are open about doing this and encouraged me to get into Bitcoin.

  11. #11
    TheMoneyShot
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    Optional - It's happening for whatever reason. When you agree on 300. And they intentionally dbit your crd extra. There's something going on. Because in business... once you dbit someone 300... it would say 300 on my statement... + my 3% fees. And for THE BOOK taking in the 300... they would see there proces sing fees on their "business" monthly statement.

    But what's happening.... they are charging the USER their own (business) fees. And it's BS.

    It needs to be looked into... and something needs to be done about it.

    Tell us it's 7% or 8% or 9%... don't tell us it's only our 3% fee. It's not true.

  12. #12
    Optional
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    Quote Originally Posted by dirtdog52658 View Post

    Nope Betonline straight up takes 6.5% of whatever you send. You type in deposit amount 1000 with a C C and 935 goes into your account than you are charged 3% or whatever your banks fee is on your banks end. They are open about doing this and encouraged me to get into Bitcoin.
    Oh now I understand. The "added charge on the backend" bit confused me.


    Quote Originally Posted by TheMoneyShot View Post
    Optional - It's happening for whatever reason. When you agree on 300. And they intentionally dbit your crd extra. There's something going on. Because in business... once you dbit someone 300... it would say 300 on my statement... + my 3% fees. And for THE BOOK taking in the 300... they would see there proces sing fees on their "business" monthly statement.

    But what's happening.... they are charging the USER their own (business) fees. And it's BS.

    It needs to be looked into... and something needs to be done about it.

    Tell us it's 7% or 8% or 9%... don't tell us it's only our 3% fee. It's not true.
    Gotcha now.

    People have posted complaining about it before. Thought they were open about it. Basically was just explained as a business decision previously. Sucks to pay that much off the top but if they think they are better off annoying us with the fee and encouraging us to use other methods business wise, I guess we have to accept it or change books or deposit method.

  13. #13
    TheMoneyShot
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    I had no idea other posters have posted about this topic. Typically, I always read all the rules of every sportsbook when thinking about making a reup. There's one book that's "SBR A Rated" that I believe is charging around 11.8% on every reup... I tried emailing them about it and they don't understand what I'm talking about. Whoever in customer service is reading my emails doesn't understand the situation. I hope a manager or supervisor looks into this.

    But honestly... SBR needs these tell these books... "Let's post actual C C fees on your page... you guys are lying." Of course the books are going to deny this... and say they weren't aware of the situation. These books are off by at least 3.5% to 4.0% on actual fees. It really needs to be looked into.

  14. #14
    Optional
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    Quote Originally Posted by TheMoneyShot View Post
    But honestly... SBR needs these tell these books... "Let's post actual C C fees on your page... you guys are lying." Of course the books are going to deny this... and say they weren't aware of the situation. These books are off by at least 3.5% to 4.0% on actual fees. It really needs to be looked into.
    Agree, it needs to be clear up front.

    I am not US so can't see your option details/terms at BOL myself but I will make sure the boss sees this if he hasn't already ;-)

  15. #15
    Cookie Monster
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    BOL has the rule up front:


    1. When a player chooses to deposit via Kredit kard, debit card, gift card, or BitCoin s/he will be responsible for reimbursing the company 6.5% of the total amount processed at the time of deposit.

    I agree on some charge for cards, but bitcoins too? Blows me.

  16. #16
    dirtdog52658
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    Quote Originally Posted by Cookie Monster View Post
    BOL has the rule up front:


    1. When a player chooses to deposit via Kredit kard, debit card, gift card, or BitCoin s/he will be responsible for reimbursing the company 6.5% of the total amount processed at the time of deposit.

    I agree on some charge for cards, but bitcoins too? Blows me.
    I usually don't mind the odd charge either but BOL's 6.5% is crazy. Processors charge anywhere from 1.5 to 3.5 percent for processing transactions, Fee is usually based upon amount of volume the company gives the processor, so lets BOL is on the high end of the fees they are still ripping clients off an extra 3% thats going into their pockets.

  17. #17
    dirtdog52658
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    Quote Originally Posted by Optional View Post
    Agree, it needs to be clear up front.

    I am not US so can't see your option details/terms at BOL myself but I will make sure the boss sees this if he hasn't already ;-)
    Yeah pretty sure even not being US you would still get hit with the CC fee. I'm from Canada and getting hit with it.

  18. #18
    TheMoneyShot
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    Quote Originally Posted by Cookie Monster View Post
    BOL has the rule up front:


    1. When a player chooses to deposit via Kredit kard, debit card, gift card, or BitCoin s/he will be responsible for reimbursing the company 6.5% of the total amount processed at the time of deposit.

    I agree on some charge for cards, but bitcoins too? Blows me.
    Just for the record....

    The 2 books I'm referring to aren't BOL. They are "A Rated" though. And on their website. The charges come out to be much more.

  19. #19
    SBR Forum
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    Hi TheMoneyShot,

    Have you asked the books about the charges to confirm they're not on your end?

    If you think the charges aren't on your banking end and are erroneously being applied by the books you're referring to, please file a complaint and we will have the fees looked into.

  20. #20
    Grivas_Digeni
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    Quote Originally Posted by Cookie Monster View Post
    BOL has the rule up front:


    1. When a player chooses to deposit via Kredit kard, debit card, gift card, or BitCoin s/he will be responsible for reimbursing the company 6.5% of the total amount processed at the time of deposit.

    I agree on some charge for cards, but bitcoins too? Blows me.
    SO this is why BetOnline bombard me with emails offering a 25%, then 50%, then 100% bonus on first deposit BUT no skrill or neteller.

    6.5% in fees? lol... to upload to skrill from my bank card, 1.9% is charged. Now I'm almost positive they make profit on every deposit where 6.5% is deducted, because no bank will charge that much. It's a convenience fee. Like a cocktail at a pool bar in a ***** resort. Most people don't care and they just pay it.

  21. #21
    TheMoneyShot
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    Quote Originally Posted by SBR Forum View Post
    Hi TheMoneyShot,

    Have you asked the books about the charges to confirm they're not on your end?

    If you think the charges aren't on your banking end and are erroneously being applied by the books you're referring to, please file a complaint and we will have the fees looked into.
    I appreciate the reply SBR Forum. The book that I'm referring to... has already corrected the issue. They immediately corrected it within 10 minutes when I asked them why was I charged more? Apparently it was sufficient evidence enough for them?

    There is another book that I'd like to make a reup with. I haven't spoken to them over the phone... but I have emailed them 3 times and customer support still doesn't understand the mathematics behind this. I probably won't reup with them because it's just in my best interest to deal with another book.

    My bnk is pretty solid... and they show me the break down of all the expenses of that charge. Under Vsa and M C rules and regulations the amount dbted must be exact for that purchase. If there are fees on the back end it must be presented as a separate chrge on your statement. Typically, right underneath that said purchase.

    I've owned 2 businesses during the last 10 years... anything done with proces sing must be itemized properly.... and you can't add fees and combined that said purchase as one whole number. Again, transaction must be itemized. I'm not pointing fingers... but it looks like the books are trying to clip you on "their proces sing fees" and they just aren't telling you. They are rubbing it off on you... saying it's your expense. It's not true though.

    All I'm suggesting is that... tell every client it's 7% total... or 8% total... I have no issue with that. But someone isn't telling you the entire truth. You can't blame it on Vsa M C interchange rate either... because the business pays for that. Not the user. International surcharge and currency exchange rate are THE USERS FEES. That's where you get typically the 3% - 4% USER FEE.

  22. #22
    chilidog
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    Quote Originally Posted by Grivas_Digeni View Post
    Now I'm almost positive they make profit on every deposit where 6.5% is deducted, because no bank will charge that much. It's a convenience fee. Like a cocktail at a pool bar in a ***** resort. Most people don't care and they just pay it.
    They definitely make money on the deposit fees, because as an affiliate, I get paid a percentage of those deposit fees when I bring players to books.

  23. #23
    dirtdog52658
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    Quote Originally Posted by Cookie Monster View Post
    BOL has the rule up front:


    1. When a player chooses to deposit via Kredit kard, debit card, gift card, or BitCoin s/he will be responsible for reimbursing the company 6.5% of the total amount processed at the time of deposit.

    I agree on some charge for cards, but bitcoins too? Blows me.
    Wow didn't believe they would do it on a bitcoin transaction but they did. Sent via Bitcoin today and they went ahead and removed their 6.5% fee. Done with this useless book, time to find a real one.

  24. #24
    Buffalo Nickle
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    It's P2P or nothing with BetOnline. I think it's fine for them to charge the fee but they hide it in the Terms and Conditions and get virtually everybody with that scam. Bovada is excessive as well but they disclose it up front and waive it on your first deposit. That's the way it should be done.

    It's the BetOnline initiation. You learn once and either move on or learn how to deal with them.

    You don't deposit with BOL unless you are going to bet openers. There is no other reason to bet with them.

  25. #25
    Legions36
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    IM glad im not the only one who feels this way about Betonlines rape Bitcoin fee for 6.5% on deposits, which we all know it's complete bs and just a cheep way of getting over on us. The best excuse they could come up with me about this fee is (Bitcoin is a fast and easy way to deposit), I laughed in there face. I asked if other customers complained about it they said no, which is bs since almost every person here brings up how they hate it just like me.
    I'm pretty surprised SBR hasn't looked into this more as to where this fee is going given they recommend them as A rated and no other A place I know would do this.
    Oh they try to trick people as well with this fee because they don't show it on any link other than the cashier rules which is hidden if you don't look for it, but I do see when they want a 6.5% fee for other deposits that its right there for everyone to see right on the links.
    All in all im still baffled that we all know this fee goes to them and they try to bring in processor bs.
    I do love this book too I just think much less of them because of these small things they try to get away with.

  26. #26
    Buffalo Nickle
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    It did not surprise me at all that they charged on BitCoin. That's how they operate. They hide the fee and know they will get every single BitCoin depositor because they are never going to guess that you are going to get charged.

    They know you are going to be coming back one way or another so they don't care if you get pissed about it because you are going to be back when they start hanging those numbers.

  27. #27
    dirtdog52658
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    Yea they can do whatever they want, I won't personally be depositing anymore until atleast the bitcoin fee is fixed. But this is definitely not A rated sportsbook material. Am I not mistaken ease and fees is taken into consideration upon ratings?

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