[beantownm3]

I have been playing on 5Dimes for several years now and have been making all of my most recent deposits using bitcoin. Several days ago I called 5dimes and asked that they send me the wallet address I use to make deposits into my 5dimes account. A few minutes later I had an email from the epay department at 5dimes with the deposit address. I made a deposit for 10 btc and within an hour had my money in my 5dimes account. Yesterday I decided to make another deposit for 10.2 btc using the same wallet address and come to find out 5dimes claims the address given to me by the epay department is actually my wallet address and that I have been sending to myself. I do agree that the wallet address WAS mine but the problem I do not have access to that wallet account on blockchain anymore. The 10btc (original deposit which I was credited for) is still there and the 10.2 which I attempted to deposit yesterday is still there, nothing has moved.

Now 5dimes requests that I send all the coin back to them when in reality i DO NOT HAVE ACCESS TO ANY OF THEM.

I have the original email that 5dimes sent me with the wallet address. They did not figure out the problem until AFTER the second deposit and like I said gladly credited me the first time and allowed me to play!!!!

5dimes epay department they made a big mistake... sending the wrong address and not double checking they had it correct. Anyone that deals with bitcoin knows to doublecheck the address is correct before you send a decent amount of coin!

Now the 10.2 btc I lost and can't play with. Sucks because I live in vegas too and could have easily turned to cash and wagered at brick and mortar!!!!


If possible I would like someone from sbrforum.com to help me out with this issue. 5dimes mistake costed me 10btc and now I'm SOL.

[EVfollower]

lol WOW

[Optional]

I have been playing on 5Dimes for several years now and have been making all of my most recent deposits using bitcoin. Several days ago I called 5dimes and asked that they send me the wallet address I use to make deposits into my 5dimes account. A few minutes later I had an email from the epay department at 5dimes with the deposit address. I made a deposit for 10 btc and within an hour had my money in my 5dimes account. Yesterday I decided to make another deposit for 10.2 btc using the same wallet address and come to find out 5dimes claims the address given to me by the epay department is actually my wallet address and that I have been sending to myself. I do agree that the wallet address WAS mine but the problem I do not have access to that wallet account on blockchain anymore. The 10btc (original deposit which I was credited for) is still there and the 10.2 which I attempted to deposit yesterday is still there, nothing has moved.

Now 5dimes requests that I send all the coin back to them when in reality i DO NOT HAVE ACCESS TO ANY OF THEM.

I have the original email that 5dimes sent me with the wallet address. They did not figure out the problem until AFTER the second deposit and like I said gladly credited me the first time and allowed me to play!!!!

5dimes epay department they made a big mistake... sending the wrong address and not double checking they had it correct. Anyone that deals with bitcoin knows to doublecheck the address is correct before you send a decent amount of coin!

Now the 10.2 btc I lost and can't play with. Sucks because I live in vegas too and could have easily turned to cash and wagered at brick and mortar!!!!


If possible I would like someone from sbrforum.com to help me out with this issue. 5dimes mistake costed me 10btc and now I'm SOL.

Damn, that is a big transfer to not check the address.

If you would like to submit a complaint form SBR will try to help: http://www.sportsbookreview.com/sportsbook-complaint/

[Buffalo Nickle]

Bitcoin!

[beantownm3]

This is the email from the epay department where THEY give me the deposit address: http://tinypic.com/r/v74bxt/8

this is the transaction for 10btc in which I was credited for: https://blockchain.info/tx/407a6ca67...6de614a5f35c55

and credited to my 5dimes account: http://tinypic.com/r/23tio0y/8

this is the 10.2 coins I sent yesterday and have not credited to my 5dimes account: https://blockchain.info/tx/879f3bc61...6b1b7bffc67472

this is the wallet still with 10 + 10.02 btc in it:

https://blockchain.info/address/16oX...yxu4pgkhNFiYfy

so 5dimes epay department *ucks up and now I have to deal with it? I really thought they were a stand up book... but when the guys handling your deposits does something this stupid it really shows what type of people they hiring and how they training them.

5dimes I want my 10.2 btc credited to my account or my 10.2 btc reimbursed to me and my account closed!

[beantownm3]

I filed the complaint. I understand the wallet is mine and I been digging through my email addresses trying to figure out which damn wallet its in. Anyone that knows ANYTHING about bitcoin knows the simplicity of changing your wallet address or EVEN the account in which the address is linked too. The fact of the matter is I could have a thousand wallet address' and a thousand wallet accounts if I choose to.

[SBR Forum]

Hi beantown,

Please follow Optional's advice and submit a complaint.

[Hareeba!]

"the address given to me by the epay department is actually my wallet address and that I have been sending to myself"

"Anyone that deals with bitcoin knows to doublecheck the address is correct before you send"

but of course it is all 5dimes fault!

[beantownm3]

Hi beantown,

Please follow Optional's advice and submit a complaint.

I have just done so. This thread is to communicate to all the fact that 5dimes epay department made a big mistake and that it could happen to anybody. I could have easily rectified the situation had I KNOWN myself the address was wrong. But every time they sent me someones name in the Philippines to send money to or a wallet address to deposit too I just assume they are right and doing their job correctly. In this case they did not do their job correctly and now I lost the money. And yes they lost money as well but THIS IS WHAT YOU GET WHEN YOU SEND THE WRONG DAMN WALLET ADDRESS!!!!!!!!!

[beantownm3]

"the address given to me by the epay department is actually my wallet address and that I have been sending to myself"

"Anyone that deals with bitcoin knows to doublecheck the address is correct before you send"

but of course it is all 5dimes fault!

I made a deposit to the address given to me several days ago and WAS CREDITED FOR IT ON MY 5DIMES ACCOUNT.

So my fault for assuming that THE SECOND DEPOSIT would be successful!!!! You okay?????

[soxwin1917]

As a bitcoin novice I have very little understanding of what's going on...but you seem genuine in what you're saying and you've provided all sorts of proof. I hope this works out for you!

[Hareeba!]

I made a deposit to the address given to me several days ago and WAS CREDITED FOR IT ON MY 5DIMES ACCOUNT.

So my fault for assuming that THE SECOND DEPOSIT would be successful!!!! You okay?????

Yeah, I'm okay thanks.

But you didn't recognise that it was your own address the first time?

I've never used bitcoin so don't really understand the wallet thing it seems.
Seems odd to me that you don't have access to your wallet which should contain the bitcoin you sent to yourself?
Who ends up with the bitcoins if neither you nor 5dimes have them?

[beantownm3]

Yeah, I'm okay thanks.

But you didn't recognise that it was your own address the first time?

I've never used bitcoin so don't really understand the wallet thing it seems.
Seems odd to me that you don't have access to your wallet which should contain the bitcoin you sent to yourself?
Who ends up with the bitcoins if neither you nor 5dimes have them?

Have you ever seen what a bitcoin wallet address looks like? Now go ahead make 50 of em and try recognize the difference yourself or which one is which for that matter.

go to www.blockchain.com click on wallet type in email address BOOM you have a bitcoin wallet.

Repeat process BOOM you have another bitcoin wallet.

Repeat process BOOM you have another bitcoin wallet.

And so on.

[Hareeba!]

Have you ever seen what a bitcoin wallet address looks like? Now go ahead make 50 of em and try recognize the difference yourself or which one is which for that matter.

go to www.blockchain.com click on wallet type in email address BOOM you have a bitcoin wallet.

Repeat process BOOM you have another bitcoin wallet.

Repeat process BOOM you have another bitcoin wallet.

And so on.

No I haven't but regardless it seems there's a basic and serious flaw in the bitcoin system if you can't access coins you put into your own account.

So who now has your coins? And is there no means of recovering them?

[beantownm3]

@Hareeba if you got no clue what you talking about you shouldn't be on here making stupid comments...

[Optional]

I have just done so. This thread is to communicate to all the fact that 5dimes epay department made a big mistake and that it could happen to anybody. I could have easily rectified the situation had I KNOWN myself the address was wrong. But every time they sent me someones name in the Philippines to send money to or a wallet address to deposit too I just assume they are right and doing their job correctly. In this case they did not do their job correctly and now I lost the money. And yes they lost money as well but THIS IS WHAT YOU GET WHEN YOU SEND THE WRONG DAMN WALLET ADDRESS!!!!!!!!!

You are not helping your cause being aggressive. I'd say we will need 5Dimes to show some goodwill if you want to see this again.

I suspect you might already know you should not have resent to that address without checking with 5D first?

[EVfollower]

Bitcoin wallets are easy to forget the info for. They are made virtually unhackable for a reason. The "password" is not a simple password as you might imagine - it is a long SHA scrambled password that is a long key. I've used over 500 addresses that if you asked me to "log in" too I'd only be able to login to probably 5 of them.

In my opinion here, 5dimes is definitely responsible for the first deposit where they gave you an address to send to and you did so. If they have frozen those funds at all then you have a legitmate case. I would also say they should take some responsiblity for the 2nd deposit.

The problem here though is, is there 100% evidence the OP does not have access to those bitcoins? Because if its not 100% then essentially he could freeroll 5dimes.

[Hareeba!]

@Hareeba if you got no clue what you talking about you shouldn't be on here making stupid comments...

Sorry mate and sympathise with your loss but, as I said, I've not got any experience in Bitcoin and was simply attempting to understand how the wallets work. I would like to learn and suspect others reading this would too. Sorry if my questions appear stupid to you.

[beantownm3]

Bitcoin wallets are easy to forget the info for. They are made virtually unhackable for a reason. The "password" is not a simple password as you might imagine - it is a long SHA scrambled password that is a long key. I've used over 500 addresses that if you asked me to "log in" too I'd only be able to login to probably 5 of them.

In my opinion here, 5dimes is definitely responsible for the first deposit where they gave you an address to send to and you did so. If they have frozen those funds at all then you have a legitmate case. I would also say they should take some responsiblity for the 2nd deposit.

The problem here though is, is there 100% evidence the OP does not have access to those bitcoins? Because if its not 100% then essentially he could freeroll 5dimes.

100% evidence = todd sent the wrong address to me from the beginning. he was not aware of his mistake until after the second deposit. the 20.20 btc has not been touched from the wallet still to this moment.

[beantownm3]

You suspect I should have already known? THE DEPOSIT I MADE FOR 10BTC TO THAT ADDRESS WAS SUCCESSFUL WITHOUT ANY PROBLEMS CREDIT TO MY 5DIMES ACCOUNT AND WAGERED!!!!! That just ignorant statements you making now!!!!!

Had 5dimes contacted me to tell me this BEFORE the second deposit was made then I understand I would be at fault 100% for not sending to the correct address. The fact is the first deposit was made and credited, second was made and NOW the mistake comes to light.

And yes I am acting somewhat aggressive because its a mistake that could have been avoided from the beginning had 5dimes epay department done their job correctly.

[EVfollower]

You suspect I should have already known? THE DEPOSIT I MADE FOR 10BTC TO THAT ADDRESS WAS SUCCESSFUL WITHOUT ANY PROBLEMS CREDIT TO MY 5DIMES ACCOUNT AND WAGERED!!!!! That just ignorant statements you making now!!!!!

Had 5dimes contacted me to tell me this BEFORE the second deposit was made then I understand I would be at fault 100% for not sending to the correct address. The fact is the first deposit was made and credited, second was made and NOW the mistake comes to light.

And yes I am acting somewhat aggressive because its a mistake that could have been avoided from the beginning had 5dimes epay department done their job correctly.

Seriously, calm down. Tony at 5dimes will literally laugh at your face and show you the door. Ultimately it is 5dimes that can give you the $ or not, you being aggressive won't help. SBR can "help" but ultimately if 5dimes tells SBR and you no were not giving the money and taking responsiblity for the loss, its not going to change 5dimes rating of A+ at all.

[Optional]

You suspect I should have already known? THE DEPOSIT I MADE FOR 10BTC TO THAT ADDRESS WAS SUCCESSFUL WITHOUT ANY PROBLEMS CREDIT TO MY 5DIMES ACCOUNT AND WAGERED!!!!! That just ignorant statements you making now!!!!!

Had 5dimes contacted me to tell me this BEFORE the second deposit was made then I understand I would be at fault 100% for not sending to the correct address. The fact is the first deposit was made and credited, second was made and NOW the mistake comes to light.

And yes I am acting somewhat aggressive because its a mistake that could have been avoided from the beginning had 5dimes epay department done their job correctly.

You've just made several posts ranting about how easy it is to change Bitcoin wallet addresses but somehow think you should be able to resend to an old address without checking?

Just settle down and see if SBR can help. You're making it tougher to ask for goodwill with every post.

It sounds like they accepted the error and have honored the first deposit? Despite you possibly being able to find that password and retrieve the funds later. Hopefully they will be as accepting and helpful again.

[Buffalo Nickle]

I'd say there is a real problem here. The BitCoins are in your wallet. You have ownership. 5Dimes is responsible for your sending to your own wallet but since ownership never changed, I'd say you are screwed. Just another interesting aspect of BitCoin. That's the way I'd rule.

[EVfollower]

I'd say there is a real problem here. The BitCoins are in your wallet. You have ownership. 5Dimes is responsible for your sending to your own wallet but since ownership never changed, I'd say you are screwed. Just another interesting aspect of BitCoin. That's the way I'd rule.

OP killed himself when he admitted ownership to the bitcoin address honestly. I've withdrawn from Bookmaker in BTC many times and often send to a 3rd party wallet such as Nitrogen, Coinbase, Bitfinex, etc. These are addresses I DONT own. I hardly ever actually own the addresses I send to, its annoying downloading the whole BTC blockchain - its like 10 GB last I checked.

5dimes needs to get out of this bookie-like service they run. Now all their deposit and withdraw methods are these "Epay options" which are so immature and unprofessional. Sending an email and waiting back and such...Go to bookmaker and their cashier will automatically give you a bitcoin address to send to. $ in your account within 5 minutes from sending - no having to email or wait an hour or talk to a support agent like 5dimes makes you do for bitcoin. 5dimes = hassle.

[EVfollower]

Yeah, I'm okay thanks.

But you didn't recognise that it was your own address the first time?

I've never used bitcoin so don't really understand the wallet thing it seems.
Seems odd to me that you don't have access to your wallet which should contain the bitcoin you sent to yourself?
Who ends up with the bitcoins if neither you nor 5dimes have them?

Please stop commenting if you've never used bitcoin, you obviously have no knowledge of using it and experiences of such. I've used over 500 bitcoin addresses when sending/receiving, if someone asked me if "insert wallet address" was mine, I'd have no clue by just looking at it.

[beantownm3]

5dimes followed through on the second deposit. I'm waiting for my account to be credited. Their management admitted that Todd from the epay department ****** up. Going forward I would hope that they retrain their epay department when dealing with bitcoin deposits. There are no ifs ands or butts when it comes to sending bitcoin. Either the wallet address is correct or its not. Does't matter if its 10btc or 1000btc.

[EVfollower]

5dimes followed through on the second deposit. I'm waiting for my account to be credited. Their management admitted that Todd from the epay department ****** up. Going forward I would hope that they retrain their epay department when dealing with bitcoin deposits. There are no ifs ands or butts when it comes to sending bitcoin. Either the wallet address is correct or its not. Does't matter if its 10btc or 1000btc.

Glad to hear. A+ service no doubt on them taking responsibility in this matter.

[Hareeba!]

Please stop commenting if you've never used bitcoin, you obviously have no knowledge of using it and experiences of such. I've used over 500 bitcoin addresses when sending/receiving, if someone asked me if "insert wallet address" was mine, I'd have no clue by just looking at it.

I admit to not comprehending how the wallet system works.
I'm trying to understand how you can't access coins in your wallet.
If you can't, who can?
These aren't "comments". They are questions.
And they appear to indicate a serious flaw in the bitcoin process.
And I won't stop asking just because you think they're stupid.
Hopefully, if not you, someone else can answer them.

[EVfollower]

I admit to not comprehending how the wallet system works.
I'm trying to understand how you can't access coins in your wallet.
If you can't, who can?
These aren't "comments". They are questions.
And they appear to indicate a serious flaw in the bitcoin process.
And I won't stop asking just because you think they're stupid.
Hopefully, if not you, someone else can answer them.

Most people use Blockchain.info for bitcoin wallets as its an online wallet that doesn't require downloading the entire transaction log known as the bitcoin blockchain. When you sign up / create a wallet you are given a long alpha numeric username. It is random and has no pattern or anything such as "3i04-3932kf-skfps". If you clear your cookies this username will disappear. Because there is so much scamming going on there IS NO "forgot your password" easy reset. Many people don't keep a balance in bitcoin wallets so when they reset their cookies and need to use a wallet and go back to blockchain, they simply just create a new account instead of going thru email to try and find old username. You also need to have your password to log into your account. Also, some people use 2FA through google authenticator, a 3rd way of protecting your account from hacks. If you lose your phone you're essentially screwed.

In my lifetime of using bitcoin for 4 years I've created at least 10+ bitcoin wallets with blockchain. I could probably log into 3 of those. I've used over 500 addresses lifetime probably closer to 1000-2000.

If you lose the password or any of that, then you are simply screwed. Those bitcoins sitting in that address will never be used again. Its like burned money. The 3rd party though that hosts the online wallets, blockchain.info does have the passwords to those accounts but again unless you can truly 100% prove that you own those wallets which is almost impossible to do, blockchain.info won't give you access. Blockchain also wont ever use those coins as that would violate the idea of simply hosting and not owning said wallets of its users. So essentially if OP cant access those coins, those bitcoins can be considered "burned money".

[Optional]

5dimes followed through on the second deposit. I'm waiting for my account to be credited.

Good news

[xpress]

I admit to not comprehending how the wallet system works.
I'm trying to understand how you can't access coins in your wallet.
If you can't, who can?
These aren't "comments". They are questions.
And they appear to indicate a serious flaw in the bitcoin process.
And I won't stop asking just because you think they're stupid.
Hopefully, if not you, someone else can answer them.

geez is there no limit to the stupidity of hareeba?

[Hareeba!]

Most people use Blockchain.info for bitcoin wallets as its an online wallet that doesn't require downloading the entire transaction log known as the bitcoin blockchain. When you sign up / create a wallet you are given a long alpha numeric username. It is random and has no pattern or anything such as "3i04-3932kf-skfps". If you clear your cookies this username will disappear. Because there is so much scamming going on there IS NO "forgot your password" easy reset. Many people don't keep a balance in bitcoin wallets so when they reset their cookies and need to use a wallet and go back to blockchain, they simply just create a new account instead of going thru email to try and find old username. You also need to have your password to log into your account. Also, some people use 2FA through google authenticator, a 3rd way of protecting your account from hacks. If you lose your phone you're essentially screwed.

In my lifetime of using bitcoin for 4 years I've created at least 10+ bitcoin wallets with blockchain. I could probably log into 3 of those. I've used over 500 addresses lifetime probably closer to 1000-2000.

If you lose the password or any of that, then you are simply screwed. Those bitcoins sitting in that address will never be used again. Its like burned money. The 3rd party though that hosts the online wallets, blockchain.info does have the passwords to those accounts but again unless you can truly 100% prove that you own those wallets which is almost impossible to do, blockchain.info won't give you access. Blockchain also wont ever use those coins as that would violate the idea of simply hosting and not owning said wallets of its users. So essentially if OP cant access those coins, those bitcoins can be considered "burned money".

Thanks for that explanation EVf.
I'd hate to imagine how many million$ have been "burned".
Thankfully I haven't yet had the need to go down this dangerous road.

[LordVodka]

Bitcoin is not the answer we were hoping for. I bought bitcoins a few times and by the time you receive it they price went down a few dollars. Then the book you send it to readjusts to whatever site they use as a guideline for bitcoin price. You can loose hundreds this way.

[Hareeba!]

Bitcoin is not the answer we were hoping for. I bought bitcoins a few times and by the time you receive it they price went down a few dollars. Then the book you send it to readjusts to whatever site they use as a guideline for bitcoin price. You can loose hundreds this way.

Can't really blame bitcoins for that. Same can happen with any currency.
Security appears to be the main issue.

[Hareeba!]

geez is there no limit to the stupidity of hareeba?

Indeed!
How utterly stupid it is to ask questions in an endeavour to learn.

Is that the way you respond to your kids too?