1. #1
    tstar12
    tstar12's Avatar Become A Pro!
    Join Date: 08-03-15
    Posts: 1

    Infinitybet.com does not want to pay me for strange reasons!

    A month ago I registered in this website, place a bet and had some good winnings in the casino.When I tried to withdraw they asked me for documents, which I sent.Then they told me that I have to send them documents in english, which I can not do, because my documents are in my own language.I sent them another document yesterday - the only one I could found for receiving debit card, which is in english, but they do not accept it again and was told that they will return my deposit if I cant verify.Can somebody help me - I just wanted to play in a new website if I knew how hard it would be to receive winnings - I would have never played here

  2. #2
    slayer14
    slayer14's Avatar Become A Pro!
    Join Date: 08-12-13
    Posts: 21,853
    Betpoints: 6111

    no one has probable even heard of this site why you sign up

  3. #3
    shari91
    shari91's Avatar Become A Pro!
    Join Date: 02-23-10
    Posts: 32,661
    Betpoints: 1689

    Hi - On their website it says "infinitybet will only accept identification documents in English. Any identification in foreign languages may not be considered acceptable identification documents" https://www.infinitybet.com/en/id-requirement

    You can try submitting a complaint here at SBR if you'd like but I suspect the result will still be either you'll have to get your documents professionally translated into English or they'll return your deposit.

  4. #4
    King_Suckerman
    King_Suckerman's Avatar Become A Pro!
    Join Date: 04-12-09
    Posts: 945
    Betpoints: 12903

    Anyone else played here? Did you get paid?

  5. #5
    Bill Dozer
    @BillDozer110
    Bill Dozer's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 10,894
    Betpoints: 21705

    I havent hear that one before. That rule seems kind of scammy. How many people in the small countries they accept all over the world have English docs?

    Do they let players know when they sign up Shari or just say click here to show you read our ToS?

  6. #6
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,602
    Betpoints: 9220

    I've seen it twice before with books asking a Vietnamese and Chinese person to do it.

  7. #7
    farmer33
    farmer33's Avatar Become A Pro!
    Join Date: 03-12-14
    Posts: 9
    Betpoints: 96

    I know all about INFINITYBET, They used / conned a friend of mine to get a license in Vanuatu in the first place , then conned and used him to get all his knowledge to start the business,then cut him out as a director.My friend was the one who did all the set up work in Singapore for infinitybet. It did start with another name. The guys that run it are from Australia and only do it from Singapore and Curacao to avoid Australian Tax.. They are as proven by the treatment of my mate to be absolute con men,the site is not to be trusted and they will take for ever to pay you ,if they do at all. That clause in the rules about English documents was never in them,he say,s that was added once they showed their hands to be the crooks that they are , Be WARNED.........Infinitybet is a scam....

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