1. 07-28-15 01:24 PM #1
    sportsbooklover
    sportsbooklover's Avatar Become A Pro!
    Join Date: 03-20-14
    Posts: 17
    Betpoints: 114

    betdsi complaint with SBR

    Edit by SBR: The complaint you filed last night is already being reviewed with BetDSI management. We will notify you of progress.

    I was wondering how long do complaints usually last until they are resolved with SBR?

    I had a complaint with BETDSI regarding a wager issue

    just a note:
    Hands down, betdsi has been the best book around. I never had 1 payout issue and will hopefully continue to use them in the future. I hope this issue gets resolved quickly so I may move forward as a loyal customer.
    Last edited by SBR Forum; 07-28-15 at 02:55 PM. Reason: added reply
    Reply With Quote Reply With Quote
  2. 07-28-15 01:59 PM #2
    shaunovery
    shaunovery's Avatar Become A Pro!
    Join Date: 11-15-07
    Posts: 18,143
    Betpoints: 103

    What was the wagering issue
    Reply With Quote Reply With Quote
  3. 07-28-15 02:42 PM #3
    rockmvp1209
    rockmvp1209's Avatar Become A Pro!
    Join Date: 09-27-13
    Posts: 755
    Betpoints: 3931

    Don't believe anything this guy says. DSI is almost perfect I've never had an issue with them
    Reply With Quote Reply With Quote
  4. 07-28-15 03:14 PM #4
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993425

    Edit by SBR: The player's complaint was reviewed by 3 members of senior management with the sportsbook. The grading was found to have been appropriate (racebook past post).
    Last edited by SBR Forum; 07-30-15 at 08:58 AM. Reason: update
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »