1. 07-02-15 04:06 PM #1
    Johnnythunder
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    betcoinsports

    begging these clowns to grade a parlay of mine...always the same answer from their chat..."ive sent the request to sportsbook...it will be graded soon"...what a bunch of jokers...reviews were terrible on most other sites so i only sent a hundred or so...no phone number...horrible live betting odds...what a shithole book.
    Last edited by Johnnythunder; 07-02-15 at 04:10 PM.
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  2. 07-02-15 04:34 PM #2
    Johnnythunder
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    Betcoin Stuart

    It must be someone from the SportsBook







    		 And I'm writing to them since our first chat



    		but no one answers
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  3. 07-02-15 04:35 PM #3
    Johnnythunder
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    The goof from live chat tells me 'no one answers' in their sportsbook....i've seen it all now....what a joke
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  4. 07-02-15 05:13 PM #4
    bookie
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    You sound pretty frustrated.
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  5. 07-02-15 05:20 PM #5
    raiders72001
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    Quote Originally Posted by Johnnythunder View Post
    begging these clowns to grade a parlay of mine...always the same answer from their chat..."ive sent the request to sportsbook...it will be graded soon"...what a bunch of jokers...reviews were terrible on most other sites so i only sent a hundred or so...no phone number...horrible live betting odds...what a shithole book.
    Surprised to hear this. I've been playing at Betcoin for a while now and they aren't a boiler room operation. They are also part of WPN. What was the parlay?
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  6. 07-02-15 05:30 PM #6
    mana21
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    I've been waiting since early this morning for a very very very small withdrawal from Cloudbet. Sent 2 emails and of course, no replies. Frustrating to say the least...
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  7. 07-02-15 05:36 PM #7
    raiders72001
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    Quote Originally Posted by mana21 View Post
    I've been waiting since early this morning for a very very very small withdrawal from Cloudbet. Sent 2 emails and of course, no replies. Frustrating to say the least...
    Of all the bitcoin books that I play at, Cloudbet has the worst customer support. The top bitcoin books are now paying out in less than 15 minutes.
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  8. 07-02-15 06:39 PM #8
    Johnnythunder
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    Still nothing from these morons.
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  9. 07-02-15 06:42 PM #9
    raiders72001
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    Quote Originally Posted by Johnnythunder View Post
    Still nothing from these morons.
    What's the bet slip number or username? I play there and will check on chat if you want.
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  10. 07-02-15 07:10 PM #10
    mana21
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    Almost 8 hours later, my withdrawal is finally processed by Cloudbet...
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  11. 07-02-15 07:44 PM #11
    Johnnythunder
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    Unreal...noting yet. Deposited into another book to get some bets in because these sloths cant check emails and dont give a damn about customers. A review at ripoffreport.com or similar site -- I can't recall -- had a client who has a background in net security mentioning the betcoin site is so easily hackable that its ridiculous and they do nothing to change that...that scared me as well.
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  12. 07-02-15 08:16 PM #12
    raiders72001
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    Quote Originally Posted by Johnnythunder View Post
    Unreal...noting yet. Deposited into another book to get some bets in because these sloths cant check emails and dont give a damn about customers. A review at ripoffreport.com or similar site -- I can't recall -- had a client who has a background in net security mentioning the betcoin site is so easily hackable that its ridiculous and they do nothing to change that...that scared me as well.
    Why not post the bet slip? If they are slow grading, then expose them. It isn't normal for Betcoin not to grade a bet for this long.
    Last edited by raiders72001; 07-02-15 at 08:23 PM.
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  13. 07-02-15 10:07 PM #13
    Johnnythunder
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    crickets....still nothing.
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  14. 07-02-15 10:58 PM #14
    trytrytry
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    johnny nobody believes you. do as Raiders says he is an industry and inside master with many of the current bitcoin books , take his suggestion.
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  15. 07-10-15 07:37 AM #15
    Optional
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    Quote Originally Posted by Johnnythunder View Post
    crickets....still nothing.
    I'm talking to them at the moment about another matter. If they still havent graded this shoot me a PM or fill in the SBR complaint form and I'll chase yours up at same time: http://www.sportsbookreview.com/sportsbook-complaint/
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  16. 07-10-15 11:40 AM #16
    thespeculator
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    Quote Originally Posted by Johnnythunder View Post
    crickets....still nothing.
    raiders can get things done,
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  17. 07-10-15 12:16 PM #17
    themike78
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    Nitrogen is probably the best of all the bitcoin books. Their deposits and withdraws usually within minutes. Their grading times seem to be faster as well. For some reason all the bitcoin books do not seem to grade wagers very quickly. That is the only bad thing about them. Other than that no problems.
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  18. 07-10-15 01:01 PM #18
    RonPaul2008
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    Quote Originally Posted by themike78 View Post
    Nitrogen is probably the best of all the bitcoin books. Their deposits and withdraws usually within minutes. Their grading times seem to be faster as well. For some reason all the bitcoin books do not seem to grade wagers very quickly. That is the only bad thing about them. Other than that no problems.
    Maybe because once it is graded you could take an instant bitcoin payout. Maybe they are just being super careful to confirm the results?
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  19. 12-04-15 11:21 PM #19
    mana21
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    It's now been 5 hours since I've been waiting to hear back from BetCoin regarding an incorrectly graded wager. The CS rep I spoke to has no clue what is going on. It's like the grading dept is on f-in Mars. The game that I wagered on was actually completed about 9 hours ago, and here i am still waiting. LOL.

    The thing is, I bet on a side and a total on this wager (two separate wagers). They graded the side incorrectly, but graded the total correctly. Why the ffffff couldn't they just use the information used to grade the total to re-grade the side? It's not the $ I'm concerned about cuz it was peanuts, it's the 'who gives a crap about the customer' attitude that's wrong.
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  20. 12-05-15 02:45 AM #20
    mana21
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    The response I just got from Aidan during live chat was...my issue still isn't corrected because no supervisors are here to deal with my issue. AND, that the supervisors at Coinbet are aware that during the weekends things are slower (which means less people are working). This guy Aidan has to be clueless as f*** to make that statement, especially this time of the year. But if it's true, WTF?
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  21. 12-05-15 10:33 AM #21
    Optional
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    Lots of book employees work Monday to Friday. All the daily admin staff usually.

    Don't crucify them for being honest with you.

    Surely this is better than CS staff who say nothing but canned responses?
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