1. #1
    timmsy
    timmsy's Avatar Become A Pro!
    Join Date: 12-05-09
    Posts: 2

    Anyone have any problems with BetHorizon?

    I've just signed up with BetHorizon on 03/01/10 and made a $500 initial deposit by Moneybookers as they offered a 100% bonus.

    The payment with Moneybookers was processed (paid to carla@bethorizon.com) but still my BetHorizon account balance is still Zero after 4 days!

    i have sent numerous emails everyday to them (customerservice@bethorizon.com, carla@bethorizon.com) and have had no response. Anyone with this company?

  2. #2
    HedgeHog
    HedgeHog's Avatar SBR PRO
    Join Date: 09-11-07
    Posts: 10,118
    Betpoints: 17021

    Have you tried calling them?

  3. #3
    Chopsticks
    Chopsticks's Avatar Become A Pro!
    Join Date: 06-30-09
    Posts: 1,057

    timmsy,

    try sending an e-mail to sales@bethorizon.com
    That is the e-mail Carl is using and he will be in the office in about an hour. He will also be on live chat then. I am sure he will take care of you and get this sorted out for you. As insurance you can also cc the e-mail to tatiana@bethorizon.com. Maybe you even had a welcome e-mail from an account manager?

    I have also talked to them on the phone so that is also an option.

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