1. #1
    ironmcc
    ironmcc's Avatar Become A Pro!
    Join Date: 06-08-15
    Posts: 2
    Betpoints: 12

    Is 138.com payout your winnings?

    Hi folks,

    Can someone give me an advice on my issue. I won 9K on Stoke City vs Tottenham a month ago and since then I can't withdraw my winnings. I had dozens of live chats with their representatives who explained me that my account is under review. This is one month review guys!!! I tried to back Barcelona on Saturday when I realized that my account was closed. WOW....I contacted them again today and the same excuse applied. They will take a look, they will escalate to the manager.....I'm getting worry about my money now. They are rated "B" here. I Googled them and it's seems they are a good bookmaker, I'm not sure why is taking so long for a single withdraw.
    Any ideas how to deal with this? This is my first and last Asian bookie who I'm betting with.

  2. #2
    shari91
    shari91's Avatar Become A Pro!
    Join Date: 02-23-10
    Posts: 32,661
    Betpoints: 1689

    Hi - I'm sorry to hear you're having issues with them. The first thing I'd suggest is submit a complaint form here if you haven't already so one of our Dispute Analysts can try to assist you http://www.sportsbookreview.com/sportsbook-complaint/

  3. #3
    ironmcc
    ironmcc's Avatar Become A Pro!
    Join Date: 06-08-15
    Posts: 2
    Betpoints: 12

    Hi shari91,

    Thanks for the help. Will do it now.

    Cheers

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