1. #1
    ecollins
    ecollins's Avatar Become A Pro!
    Join Date: 03-17-15
    Posts: 2
    Betpoints: 12

    Top Bet will not pay out

    This place is a scam, beware. First when on the phone with them it sounds like you are talking to someone in a boiler room somewhere far away. When I signed up they gave me a $175 signing bonus and told me that I would have to make 3 bets in order to keep the bonus and I did make many more than 3 bets. I just called in to cash out approximately $800 dollars and they told me they would not give me anything back because I had not made $3000 in bets. They won't even give me the $800 - $175 bonus. Stay away!

  2. #2
    MoMoneyMoVaughn
    Down but not out
    MoMoneyMoVaughn's Avatar Become A Pro!
    Join Date: 05-08-14
    Posts: 14,988
    Betpoints: 4547

    I would guess its because you have not completed whatever rollover was in the fine print.

    In my experience this is pretty standard procedure.

    Keep making picking winners and they will pay eventually.

  3. #3
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    read rules or do not take bonuses

  4. #4
    ecollins
    ecollins's Avatar Become A Pro!
    Join Date: 03-17-15
    Posts: 2
    Betpoints: 12

    When I signed up it was over the phone granted I did not read fine print, but the man on the phone said I would need to bet it 3x over which I did, in any event they should pay me my original $$$. They won't pay anything, shady people.

  5. #5
    DwightShrute
    I don't believe you ... please continue
    DwightShrute's Avatar SBR PRO
    Join Date: 01-17-09
    Posts: 97,269
    Betpoints: 8468

    Quote Originally Posted by ecollins View Post
    This place is a scam, beware. First when on the phone with them it sounds like you are talking to someone in a boiler room somewhere far away. When I signed up they gave me a $175 signing bonus and told me that I would have to make 3 bets in order to keep the bonus and I did make many more than 3 bets. I just called in to cash out approximately $800 dollars and they told me they would not give me anything back because I had not made $3000 in bets. They won't even give me the $800 - $175 bonus. Stay away!
    sounds like you are jumping to conclusions. Like JJ correctly stated .... understand the bonus rollover rules completely or simply decline the bonus.

  6. #6
    Kindred
    Bitcoin=Freedom
    Kindred's Avatar Become A Pro!
    Join Date: 09-09-08
    Posts: 2,901
    Betpoints: 473

    Considering they are just a rebrand of futurebet thieves it would be more surprising if they continued paying out. They are the scum of online gaming, if you played there knowing their relation to the future bet scams you knew you were playing with fire and would eventually get burned.

  7. #7
    MoMoneyMoVaughn
    Down but not out
    MoMoneyMoVaughn's Avatar Become A Pro!
    Join Date: 05-08-14
    Posts: 14,988
    Betpoints: 4547

    Quote Originally Posted by ecollins View Post
    When I signed up it was over the phone granted I did not read fine print, but the man on the phone said I would need to bet it 3x over which I did, in any event they should pay me my original $$$. They won't pay anything, shady people.
    If you were promised only a 3X rollover than that is shady. Rollover always includes both the value of the bonus in addition to the deposit. Did you deposit $825? Otherwise it sounds like they are being shady about the bonus stipulations. Unfortunately this is something even many top books do sometimes.

    They are not in the business of giving away free money. You sort of have to earn the bonus cash via surviving the rollover. Its basically them taking a calculated risk that you will lose the bonus cash and more but having to place a certain amount in bets.

  8. #8
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,796
    Betpoints: 9194

    Quote Originally Posted by ecollins View Post
    When I signed up it was over the phone granted I did not read fine print, but the man on the phone said I would need to bet it 3x over which I did, in any event they should pay me my original $$$. They won't pay anything, shady people.
    There is probably nothing else you can do but try to complete the $3000 rollover amount.

    How much did they say you had left of it?

    If you think you need some help from SBR to sort it out feel free to fill in a complaint form: http://www.sportsbookreview.com/sportsbook-complaint/

  9. #9
    lecubs28
    Keepin em Honest
    lecubs28's Avatar Become A Pro!
    Join Date: 10-17-11
    Posts: 638
    Betpoints: 5422

    the op is a fukkin moron

    topbet is a great book

    top 3 in the usa

  10. #10
    DimSum
    DimSum's Avatar Become A Pro!
    Join Date: 10-27-12
    Posts: 358
    Betpoints: 7388

    agree ^. Topbet is a decent book

  11. #11
    dark star
    dark star's Avatar Become A Pro!
    Join Date: 01-04-09
    Posts: 3,899
    Betpoints: 5551

    Never a problem with this shop

  12. #12
    temple2010
    temple2010's Avatar Become A Pro!
    Join Date: 03-16-10
    Posts: 1,361
    Betpoints: 4189

    ecollins=

  13. #13
    patswin
    patswin's Avatar Become A Pro!
    Join Date: 09-05-06
    Posts: 1,794
    Betpoints: 10189

    did not know this was a futurebet shop, i've played on and off with them for the last 2 years, been paid out promptly per the terms stated on their web site, most recent cash out was earlier this year

  14. #14
    shhhcago
    shhhcago's Avatar Become A Pro!
    Join Date: 01-28-15
    Posts: 147
    Betpoints: 50

    You cant even see payout options without an account

  15. #15
    rugbysteve
    rugbysteve's Avatar Become A Pro!
    Join Date: 03-20-17
    Posts: 3
    Betpoints: 24

    TopBet will not pay out it has been 2 months

    top Bet has been screwing me since... Feb 8th.... it does not pay.. it's that's simple I spoke with Andy from TopBet again today .. March 24th.. he claims they are waiting on a tracking number again.... it has been 30 business days... no payout.. just more B.S. ... Please be advised TOP BET Does not Pay. Every time I talk with Top Bet.. I find a new site to try and warn others. TOP Bet is a joke.. avoid at all cost.. you have been warned.

  16. #16
    ace7550
    ace7550's Avatar Become A Pro!
    Join Date: 05-08-15
    Posts: 3,729
    Betpoints: 7772

    ecollins: How much did you deposit?

  17. #17
    Courtesywipe
    Dead1977
    Courtesywipe's Avatar Become A Pro!
    Join Date: 09-02-11
    Posts: 1,622
    Betpoints: 346

    I guess I should pass on the 100% cash bonus they solicited me today.

  18. #18
    Buffalo Nickle
    Buffalo Nickle's Avatar Become A Pro!
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 878

    Quote Originally Posted by rugbysteve View Post
    top Bet has been screwing me since... Feb 8th.... it does not pay.. it's that's simple I spoke with Andy from TopBet again today .. March 24th.. he claims they are waiting on a tracking number again.... it has been 30 business days... no payout.. just more B.S. ... Please be advised TOP BET Does not Pay. Every time I talk with Top Bet.. I find a new site to try and warn others. TOP Bet is a joke.. avoid at all cost.. you have been warned.
    30 business days is not very long for this book in its current situation. They may or may not pay out but if they do pay out, you are not likely to get it for at least another month. Too soon to hit the panic button.

  19. #19
    rugbysteve
    rugbysteve's Avatar Become A Pro!
    Join Date: 03-20-17
    Posts: 3
    Betpoints: 24

    its been 35 "business days".. still the same runaround.. they keep saying they are waiting for a tracking number.... seriously.. why would anyone want to continue to do business with a company that screws you over on the payout this bad... TOPBET is a bunch of crooks,,.. you have been warned.... they do not pay..... always another excuse

  20. #20
    dimaggio8
    dimaggio8's Avatar SBR PRO
    Join Date: 05-14-09
    Posts: 501
    Betpoints: 907

    Quote Originally Posted by rugbysteve View Post
    its been 35 "business days".. still the same runaround.. they keep saying they are waiting for a tracking number.... seriously.. why would anyone want to continue to do business with a company that screws you over on the payout this bad... TOPBET is a bunch of crooks,,.. you have been warned.... they do not pay..... always another excuse
    Although this may have been asked in the past but is there any connection with Top bet and Oddsmaker?

  21. #21
    Buffalo Nickle
    Buffalo Nickle's Avatar Become A Pro!
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 878

    Quote Originally Posted by dimaggio8 View Post
    Although this may have been asked in the past but is there any connection with Top bet and Oddsmaker?
    Topbet uses Oddsmaker platform but is supposed to have different ownership and management.

  22. #22
    Keewatinking21
    Update your status
    Keewatinking21's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 184
    Betpoints: 1949

    After reading posts you seem to be very knowledgeable about books. You thin Topbet is eve going to give us our money??

    Quote Originally Posted by Buffalo Nickle View Post
    Topbet uses Oddsmaker platform but is supposed to have different ownership and management.

  23. #23
    Buffalo Nickle
    Buffalo Nickle's Avatar Become A Pro!
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 878

    Quote Originally Posted by Keewatinking21 View Post
    After reading posts you seem to be very knowledgeable about books. You thin Topbet is eve going to give us our money??
    Decent chance. They are still paying and haven't stiffed yet. It will just a long time. Just don't make any more deposits.

  24. #24
    Keewatinking21
    Update your status
    Keewatinking21's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 184
    Betpoints: 1949

    So they are probably having legitimate processing issues? I have seen some reports of payments so hopefully they will continue.

    Quote Originally Posted by Buffalo Nickle View Post
    Decent chance. They are still paying and haven't stiffed yet. It will just a long time. Just don't make any more deposits.

  25. #25
    Buffalo Nickle
    Buffalo Nickle's Avatar Become A Pro!
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 878

    Quote Originally Posted by Keewatinking21 View Post
    So they are probably having legitimate processing issues? I have seen some reports of payments so hopefully they will continue.
    Yes. I would definitely say they have processing issues because they almost always have them. But they are also in big trouble. They have done a lot of stuff that was not sustainable and it has caught up to them. They will pay out as long as they can.

  26. #26
    Keewatinking21
    Update your status
    Keewatinking21's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 184
    Betpoints: 1949

    I have an early April payout request, you think I got a decent chance?

    Quote Originally Posted by Buffalo Nickle View Post
    Yes. I would definitely say they have processing issues because they almost always have them. But they are also in big trouble. They have done a lot of stuff that was not sustainable and it has caught up to them. They will pay out as long as they can.

  27. #27
    Buffalo Nickle
    Buffalo Nickle's Avatar Become A Pro!
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 878

    Quote Originally Posted by Keewatinking21 View Post
    I have an early April payout request, you think I got a decent chance?
    Yes. But not before mid to late July. Just keep monitoring these reports. I am next up to be getting paid and will be reporting when I get it. If you have not been paid by late July file a complaint with SBR.

  28. #28
    Keewatinking21
    Update your status
    Keewatinking21's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 184
    Betpoints: 1949

    Okay, thanks for the help. I will keep monitoring these every so often.

    Quote Originally Posted by Buffalo Nickle View Post
    Yes. But not before mid to late July. Just keep monitoring these reports. I am next up to be getting paid and will be reporting when I get it. If you have not been paid by late July file a complaint with SBR.

  29. #29
    Keewatinking21
    Update your status
    Keewatinking21's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 184
    Betpoints: 1949

    I just received am email from them that says they have their processors straightened out and have been starting to get tracking numbers in the batches that they are receiving... Is this believable or are they lying??

    Quote Originally Posted by Buffalo Nickle View Post
    Yes. But not before mid to late July. Just keep monitoring these reports. I am next up to be getting paid and will be reporting when I get it. If you have not been paid by late July file a complaint with SBR.

  30. #30
    Buffalo Nickle
    Buffalo Nickle's Avatar Become A Pro!
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 878

    Quote Originally Posted by Keewatinking21 View Post
    I just received am email from them that says they have their processors straightened out and have been starting to get tracking numbers in the batches that they are receiving... Is this believable or are they lying??
    If you sent them an email, they are probably lying. Would still expect the same timeframe but at least there is hope.

  31. #31
    Keewatinking21
    Update your status
    Keewatinking21's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 184
    Betpoints: 1949

    Last ?..... What did you mean by them doing some not sustainable things? I have been slow paid by topbet the one other time I have cashed out from them but that was only about 2 months so that is why I am worried this time.

    Quote Originally Posted by Buffalo Nickle View Post
    If you sent them an email, they are probably lying. Would still expect the same timeframe but at least there is hope.

  32. #32
    Buffalo Nickle
    Buffalo Nickle's Avatar Become A Pro!
    Join Date: 11-12-14
    Posts: 3,228
    Betpoints: 878

    Quote Originally Posted by Keewatinking21 View Post
    Last ?..... What did you mean by them doing some not sustainable things? I have been slow paid by topbet the one other time I have cashed out from them but that was only about 2 months so that is why I am worried this time.
    Bonuses that are too good. Lines that are slow to move and off the market. You can bet there with basically no risk. The bonuses are guaranteed money. They gave some very aggressive bonuses to get money for football and then could not handle the cashouts at the end of the season. They gave away more money to keep people from cashing out. Basically no way this book is rightside up.

Top