Bettorsden Payout Delayed 8 days (no real update)

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  • KayHill
    SBR Rookie
    • 07-17-25
    • 6
    #1
    Bettorsden Payout Delayed 8 days (no real update)
    It's now been 8 days since I requested my payout from Bettorsden, and I still haven't been paid.Every time I contact support, I get the same copy paste response. "Still in queue", "no estimate" and "we're doing our best to speed it up"

    They've confirmed multiple times that everything is good on my end, account is verified and there are no issues. But there's still no movement.

    Now live chat has stopped responding after I asked to escalate to a supervisor or payout manager. I also emailed their complaint address ( complaints@bettorsden.com ) and haven't gotten a reply.

    It's starting to feel like I'm being ignored. I just want the payout I'm owed, no more excuses.

    Has anyone else had this happen recently? Did you payout ever go through ?
    Tags: None
    • KayHill
      SBR Rookie
      • 07-17-25
      • 6
      #2
      Still waiting on payout, it's now day 9 and nothing yet. Can a mod please take a look into this Optional SBRforum Staff
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 61353
          #3
          Originally posted by KayHill
          Still waiting on payout, it's now day 9 and nothing yet. Can a mod please take a look into this Optional SBRforum Staff
          Sorry. I can't do much for you with them. SBR can't directly mediate for non US/CA licensed books and I don't have any direct contact in there to help you with as they came about after I stopped dealing with offshore books.


          If no on else has replied to say they have had a slow pay issue by now, I'd think it's not widespread.

          .
            Comment
            • KayHill
              SBR Rookie
              • 07-17-25
              • 6
              #4
              Originally posted by Optional

              Sorry. I can't do much for you with them. SBR can't directly mediate for non US/CA licensed books and I don't have any direct contact in there to help you with as they came about after I stopped dealing with offshore books.


              If no on else has replied to say they have had a slow pay issue by now, I'd think it's not widespread.
              Appreciate the reply, thanks for being straight with me, totally understand you can't escalate with them.

              Just trying to document what's going on in case others run into the same issue.Hoping it's just a delay and not something worse. I'll update if/when I get paid.
                👍 1
                Comment
                • scooter11151
                  SBR Rookie
                  • 05-09-24
                  • 10
                  #5
                  A friend of mine is having the same issue. He's owed about 6k ish and hasn't been paid in 2 weeks. Getting the same responses you're getting...
                    Comment
                    • KayHill
                      SBR Rookie
                      • 07-17-25
                      • 6
                      #6
                      Originally posted by scooter11151
                      A friend of mine is having the same issue. He's owed about 6k ish and hasn't been paid in 2 weeks. Getting the same responses you're getting...
                      Thanks for sharing that, Sounds like this might be bigger than they're letting on. If he's on 2 weeks in with the same "queue" excuses, that's not normal.

                      I'll definitely keep this updated if anything moves on my end, but its looking more & more like they're stalling across the board.
                        Comment
                        • djefferis
                          SBR MVP
                          • 08-16-08
                          • 1189
                          #7
                          Reported elsewhere that some have received payouts finally.

                          Coincidentally - a new promo email went out today offering another big bonus.

                          The warning signal should have been the moment they cut dime lines on bases and restricted that to their “reduced juice” offering of $500.

                          They likely are in a slow period with limited money coming in - I doubt it will continue throughout football season UNLESS faves have another incredible run and the public wins solidly the first month or so. I also would be very cautious in using them right now. Last time I played there would have been late May and they paid - took 2 or 3 days from memory - but paid low 5 figures. They were a breath of fresh air offering decent pricing / high limits and solid payouts. I’d hate to see them go - but when I begin using them again it will be on a short leash and only after football starts and the cash flow picks up. Right now baseball players have no reason to fund accounts there and it’s undoubtedly hurting them.
                            Comment
                            • scooter11151
                              SBR Rookie
                              • 05-09-24
                              • 10
                              #8
                              which review site did people post on that were getting paid? I'd love to see
                                Comment
                                • KayHill
                                  SBR Rookie
                                  • 07-17-25
                                  • 6
                                  #9
                                  Originally posted by djefferis
                                  Reported elsewhere that some have received payouts finally.

                                  Coincidentally - a new promo email went out today offering another big bonus.

                                  The warning signal should have been the moment they cut dime lines on bases and restricted that to their “reduced juice” offering of $500.

                                  They likely are in a slow period with limited money coming in - I doubt it will continue throughout football season UNLESS faves have another incredible run and the public wins solidly the first month or so. I also would be very cautious in using them right now. Last time I played there would have been late May and they paid - took 2 or 3 days from memory - but paid low 5 figures. They were a breath of fresh air offering decent pricing / high limits and solid payouts. I’d hate to see them go - but when I begin using them again it will be on a short leash and only after football starts and the cash flow picks up. Right now baseball players have no reason to fund accounts there and it’s undoubtedly hurting them.
                                  Appreciate the info, that actually makes a lot of sense. It lines up with how they've been acting.

                                  I really hope it's just a temporary cash flow issue and not something worse. I'm still waiting on mine, so hopefully I'm in one of the next batches.
                                    Comment
                                    • KayHill
                                      SBR Rookie
                                      • 07-17-25
                                      • 6
                                      #10
                                      Day 10 now. Still no payout a few others here confirmed the same issue, and still no sign of movement from Bettorsden side.
                                        Comment
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